Crossroads Ford of Wake Forest

I was very nervous purchasing a first time car for my teenage son. We had visited other dealers and crossroads ford by far had the friendliest staff. Richie made us feel at ease and answered all of our q teenage son. We had visited other dealers and crossroads ford by far had the friendliest staff. Richie made us feel at ease and answered all of our questions in an easy way for us to understand. The purchasing process was a comfortable and no hassle buying experience. Richie made us feel at home like he was selling to family. Richie told us to call him with any future questions at any time. As we drove away in our brand new car, Richie waved and told my son "you drive safe and take care" we will definitely be back at Crossroads Ford if we ever need to purchase a vehicle. Thanks Crossroads Ford and Richie. Mariluz "mom" and William Jr More

Crossroads Ford was a pleasure to deal with in all respects. Richie especially exemplifies the personal and professional traits that we all should emulate. His demonstrated profesionalism, attention respects. Richie especially exemplifies the personal and professional traits that we all should emulate. His demonstrated profesionalism, attention to detail, concern for the customer, and deire to meet my needs was outstanding. He truly listened to my questions, assessed my needs and proceeded to meet those needs. He provided me with the right car at an excellent price. His service to me did not stop once we agreed on a deal. He ordered the exact vehicle I wanted, and promptly follwed up with any questions I had whether by phone or email. As he delivered our new Fusion we felt as if we have not only gotten a great deal but made a new friend. I most strongly recommend that anyone looking for a new or used vehicle contact Richie Hostetler. I know you wil be satisfied. He is part of an outstanding team at Crossroads Ford. It is truly a no pressure, meet and exceed customer's needs place to do business. Thank you again for all you did for us and for those I know you will help in the future. More

Our best car buying experience! Staff were friendly, helpful and knowledgable about the vehicles. We will certainly recommend this dealership and David Bryd. Thank you for a great new car! helpful and knowledgable about the vehicles. We will certainly recommend this dealership and David Bryd. Thank you for a great new car! More

Salesman Joe Di was Friendly honest and very helpful with the purchase of my new Ford F-150.I would recommend Crossroads dealership given the professional qualities brought forth by your salesman Joe Di. Tha the purchase of my new Ford F-150.I would recommend Crossroads dealership given the professional qualities brought forth by your salesman Joe Di. Thanks Mark G More

Joe was fantastic working with Brittany and I when purchasing her new car. He was helpful - not too pushy, but just right! Eric was wonderful - very personable. The overall experience was very plea purchasing her new car. He was helpful - not too pushy, but just right! Eric was wonderful - very personable. The overall experience was very pleasant! More

Joe was great from the time we arrived til the time we left. He was able to find what I was looking for and more. I would recommend any one to this dealership they are great and one big family with wel we left. He was able to find what I was looking for and more. I would recommend any one to this dealership they are great and one big family with welcoming arms. More

We bought a new Explorer in May from Mike McCoy and Eric Kaplan. They did not have the exact model we were looking for on the lot but in a matter of minutes they were able to find it at another dealership Kaplan. They did not have the exact model we were looking for on the lot but in a matter of minutes they were able to find it at another dealership and have it delivered. Mike worked diligently to make sure we were taken care of the moment we walked in the doors. Most of the time the negotiating process is difficult and takes a lot of time but both Mike and Eric made sure we were immediately on the same page . Once going to finance Frank made us feel at ease and made sure everything was efficient but clear. We returned to purchase another car in December and had the same positive experience. This time it was for our son and the moment we arrived they greeted us and paid special attention to his needs. Although the second purchase was for a used car we received the same level of excellent service. Car buying can be a stressful and a tense experience, but at CrossRoads you feel welcomed the moment you arrive to the time you leave. I would definitely recommend purchasing cars from CrossRoads Ford of Wake Forest and plan to return when I am ready for another one. More

Joe was extremely helpful in helping Us find the right Joe was extremely helpful in helping Us find the right vehicle. He was very patient and knowledgeable. No high pressure sales tactics! Very understa Joe was extremely helpful in helping Us find the right vehicle. He was very patient and knowledgeable. No high pressure sales tactics! Very understanding and willing to answer every question. This was the best car buying experience ever! Eric listened our concerns and needs and laid out our options without trying to pressure us into something outside our needs. I would highly recommend these guys to anyone! More

We were very satisfied with our service at Crossroads We were very satisfied with our service at Crossroads Ford...Love the car.. Richie was wonderful...very patient...answered all my many questions... We were very satisfied with our service at Crossroads Ford...Love the car.. Richie was wonderful...very patient...answered all my many questions...We had been to other dealerships in the area, but when we met Richie, I knew he was the one that would be honest and helpful with the purchase of a car...and that kept me at crossroads for several weeks until I made up my mind... Jean and William Fortune More

We had a pleasant experience working with this dealership. Everyone that we had contact with was very friendly. I would definitely go back to this location. dealership. Everyone that we had contact with was very friendly. I would definitely go back to this location. More