Crossroads Ford of Wake Forest

Had a great experience from beginning to end with Crossroads Ford Wake Forest. They were very easy to work with and made my purchase and trade hassle free. When I forgot some of my paperwork they w Crossroads Ford Wake Forest. They were very easy to work with and made my purchase and trade hassle free. When I forgot some of my paperwork they were extremely helpful to get things signed and sent to them the following day. I found them to be honest and knowledgeable. Dave made a point to come explain some changes that needed to be made but ensured that it was transparent to me. Really it was the best buying experience I've ever had with a dealer. Thanks so much! More

Sales and financial team very professional and customer friendly. We were waiting on insurance settlement in order to make the purchase and they kept in touch regularly and showed us a way to get the vehi friendly. We were waiting on insurance settlement in order to make the purchase and they kept in touch regularly and showed us a way to get the vehicle while we waited. We found a minor issue after we took delivery and they took care of it immediately. Service team was just as professional and customer friendly as the sales team. More

Service department did a fine job performing a warranted repair and even provided me with a loaner vehicle when a part needed to be ordered. repair and even provided me with a loaner vehicle when a part needed to be ordered. More

We had Mike as our salesman and he did a great job. Very helpful the whole time. Very helpful the whole time. More

Great customer service, paperwork was signed, and ready to leave with the vehicle within 30 minutes! to leave with the vehicle within 30 minutes! More

Very professional and nice the salesman and finance manager both were very good and helpful manager both were very good and helpful More

I Dropped the Truck off after business hours and got a call first thing in the morning to review expectations. The work was performed flawlessly, and truck returned in a couple of days as promised. I am call first thing in the morning to review expectations. The work was performed flawlessly, and truck returned in a couple of days as promised. I am a repeat customer because of the Service department. thank you! More

Fast purchase, choice of three colors in the model I was interested in. I purchased the white one! interested in. I purchased the white one! More

I brought in my car for unscheduled service. I received the vehicle back the next day. The brakes were unsafe due to a faulty abs module. Service center was able to fix the module instead of re I received the vehicle back the next day. The brakes were unsafe due to a faulty abs module. Service center was able to fix the module instead of replacing it. This saved me over a $1000. The brakes have never worked as good as they did when I got the vehicle back from crossroads Ford. Good quality service.Fast service. Money well spent. More

Richie the salesman was friendly and very professional. I am very happy with my purchase!! I am very happy with my purchase!! More