Crossroads Ford of Wake Forest

When motor died on my 2017 Ford Edge with less than 90,000 miles , my dealership advised “ you have a bad engine - sorry nothing we can do and nothing Ford can do”. My first Ford purchase. I was st 90,000 miles , my dealership advised “ you have a bad engine - sorry nothing we can do and nothing Ford can do”. My first Ford purchase. I was stuck purchasing another Ford from them. I rate Ford and the dealership with a FAIL. I share my story with all those who ask if I like my 2022 Ford Explorer and recommend they run to the Toyota dealership. More

Airbag inflator (warranty work) done quickly. Asked a month ahead of work schedule to replace the driver's side window washer and tail gate hydraulic pistons. Day of service I was told they did Asked a month ahead of work schedule to replace the driver's side window washer and tail gate hydraulic pistons. Day of service I was told they did not have Hydraulic pistons but could get them the next day. This should not have happened. More

I have been going to CrossRoads Ford 413 years since I purchased my Ford vehicle. I traded in my F150 which I no longer needed anymore and got a small vehicle. It has done me excellent work and I have no purchased my Ford vehicle. I traded in my F150 which I no longer needed anymore and got a small vehicle. It has done me excellent work and I have no complaints about them and speak highly of them. More

We had a fantastic experience with Hannah. She was a great salesperson. She was confident, quick and knowledgeable about the sale. I had called to make sure the minivan was on the lot and She was a great salesperson. She was confident, quick and knowledgeable about the sale. I had called to make sure the minivan was on the lot and only hours later had keys in my hand. Thank you! More

They gave me the best price the first time, i highly recommend them. Awesome service. recommend them. Awesome service. More

Great service, good turn around times, very pleasant staff, I’ve been taking my vehicles there for service for over 10 years staff, I’ve been taking my vehicles there for service for over 10 years More

Sales department is great. Service department leaves a little bit to be desired. I was a little disappointed in my last service visit. Service department leaves a little bit to be desired. I was a little disappointed in my last service visit. More

Absolutely the best truck I've ever owned. Great service. Good people. I have enjoyed all the new features and power. The Tremor is an exceptional package. I highly recommend it Great service. Good people. I have enjoyed all the new features and power. The Tremor is an exceptional package. I highly recommend it More

This was my first time getting my truck worked on at this shop. I appreciate the service advisor informing me of a potential issue and not trying to oversell me a product. I would go again. shop. I appreciate the service advisor informing me of a potential issue and not trying to oversell me a product. I would go again. More

This was the smoothest car buying experience I’ve ever had. It was fast and on point. had. It was fast and on point. More