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Crossroads Ford of Prince George
Prince George, VA
277 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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277 Reviews of Crossroads Ford of Prince George
January 05, 2023
Received fast service, excellent communication and speedy return of my vehicle. Acey and Cheryl are awesome to deal with. Grateful for reliable service. return of my vehicle. Acey and Cheryl are awesome to deal with. Grateful for reliable service. More
by Edith Brockwell
Employees Worked With
Acey, Cheryl
November 04, 2022
My car shopping experience was very pleasant and Happy Turner went out of his way to ensure that I felt at ease and answered all of my questions. I highly recommend this dealership to anyone. Turner went out of his way to ensure that I felt at ease and answered all of my questions. I highly recommend this dealership to anyone. More
by Alicia
Employees Worked With
"Happy" Harry Turner
September 03, 2022
Over all great dealership. My only issue is, it is too difficult to get in touch with the service department and to get an appointment that’s convenient. They do now offer the My only issue is, it is too difficult to get in touch with the service department and to get an appointment that’s convenient. They do now offer the shuttle to take you home/to work and pick you when vehicle is ready. So glad this is available again. I am fortunate enough to work from home sometimes, so the shuttle works for me. More
by Katzz0657
Employees Worked With
Do not know employees names in Service.
August 29, 2022
I feel that crossroads Ford of Prince George takes great pride in their workmanship, and very professional about the interaction with the customers. The technician was very informant about what was going on pride in their workmanship, and very professional about the interaction with the customers. The technician was very informant about what was going on with my 2013 Honda pilot. I do appreciate the quality of work that was performed on my Honda Pilot. Thanks again for a job well done . More
by Butterfly
Employees Worked With
Service dept . Great job
May 27, 2022
This place is all hands on deck when trying to sell you something. Bought a 2021 F-150 Now the AC will not work and after 30 minutes on hold for the service department was told taking nothing until after something. Bought a 2021 F-150 Now the AC will not work and after 30 minutes on hold for the service department was told taking nothing until after July. Short staffing !!! Go June and July without AC and we'll try to work you in. Don't buy here !!!!! I never will again More
by suretooo
Employees Worked With
Service People, John Richardson, Bill Jenkins, James Fleming, Frank Hairston, Craig Lorey, Ronnie Morgan, Susan Fulcher, Charles Chaplin, Bruce Gilliam, Mitch Lancaster
March 31, 2022
Great people to work with. Tyler was very good and answered all our questions about the truck.Financing was painless.Very Satisfied Tyler was very good and answered all our questions about the truck.Financing was painless.Very Satisfied More
by wtdickerson
Employees Worked With
Tyler Rolle
