Crossroads Ford of Prince George

I am very pleased with the service I have gotten at Crossroads Ford. Sheryl and the service team are the best!!! Crossroads Ford. Sheryl and the service team are the best!!! More

Derek King showed me exactly what I wanted! He kind and knowledgeable about my vehicle purchase. He kind and knowledgeable about my vehicle purchase. More

Very friendly and helpful with helping me make a decision. The did not pressure me an any way. It was a great experience. decision. The did not pressure me an any way. It was a great experience. More

Service/Maintenance Team was attentive of my concerns and did an excellent job in diagnosing the problem and repairing the car. The staff (Sheryl) kept me informed throughout the process. did an excellent job in diagnosing the problem and repairing the car. The staff (Sheryl) kept me informed throughout the process. More

Excellent customer service and very knowledgeable about the vehicle. I would definitely recommend the dealership to friends. the vehicle. I would definitely recommend the dealership to friends. More

Where do I start? A couple of months ago, I scheduled a recall on my truck. I dropped it off after it was explained that it would be a couple of hours. At the end of t A couple of months ago, I scheduled a recall on my truck. I dropped it off after it was explained that it would be a couple of hours. At the end of the day, my truck wasn't ready. I was told two technicians went home sick. Fast forward to the re-schedule. I dropped it off but this time I was told two (2) days to complete the job. I agreed and left it to have the remote tail gate release replaced and or repaired. I picked it up at the end of the second day. I was told new wires had to be ran from the front of the truck to the back. Come to find out the wrapped in silver heat shield wire is zip tied and draped along the frame. The wire is completely visible and looks hideous. It is also draped and lying across the top of the shock mount. No loom wire cover, noc mounting on the inside of the frame!!! How about mounting it high enough so the customer doesn't see it . It screams as a rushed job. This tells me poor time management. Sorry Crossroads you get an F for effort More

Their service employees are very helpful and professional. Tammy was service rep and Brandon and Adam were service techs. They took care of our Explorer in a timely manner. professional. Tammy was service rep and Brandon and Adam were service techs. They took care of our Explorer in a timely manner. More

Friendly,work done in timely manner, explained report card on truck. Overall happy with my visit. card on truck. Overall happy with my visit. More

Poor Service Center representative. The best appointment I was offered was over a month out. The representative stated that any other Ford dealership could complete the repair. The Serv The best appointment I was offered was over a month out. The representative stated that any other Ford dealership could complete the repair. The Service Center did not seem interested or even willing to assist in the repair of my truck. Horrible dealership. More

Harry (Happy) is the absolute best in the dealership game. This is the 2nd car I’ve purchased from him at Crossroads and I can say for certainty I WILL BE BACK game. This is the 2nd car I’ve purchased from him at Crossroads and I can say for certainty I WILL BE BACK More