Crossroads Ford of Prince George

Friendly and warm environment with a very knowledgeable sales staff in sales and finance department. sales staff in sales and finance department. More

The agent was very helpful in getting me the vehicle I wanted. Vehicle was detailed full tank of gas, the paperwork was easy and quick. wanted. Vehicle was detailed full tank of gas, the paperwork was easy and quick. More

We travelled across state borders to visit Crossroads to buy a high-demand, low-availability vehicle. We had a very good experience. They were very professional, friendly and knowledgeable, and they found buy a high-demand, low-availability vehicle. We had a very good experience. They were very professional, friendly and knowledgeable, and they found solutions to help us do what we were there to do - drive home a new car. More

Started my day on the wrong TIRE! !! Turon came to my rescue. I was approached professionally and my repair was assessed immediately. Turon went over options for my services needed !! Turon came to my rescue. I was approached professionally and my repair was assessed immediately. Turon went over options for my services needed and kept in close contact with me to make sure I knew what was going on while my car was at QuickLane CrossRoads PG. He stayed after hours to make sure my keys were placed in my hand prior to him leaving for the day. I am very grateful for the great customer support I received, and would recommend this facility if you are looking for good customer service!!! Thanks again, you saved my TIRE ;) More

Wayne and Kenny worked to get me the right SUV. They are friendly, courteous and have the customer in mind. They are friendly, courteous and have the customer in mind. More

Provides excellent service with it customers. The seasonal staff is always professional and courteous to me and my family members who purchased 3 New Ford Explorers in the last two years. I also The seasonal staff is always professional and courteous to me and my family members who purchased 3 New Ford Explorers in the last two years. I also recommended Crossroad Ford to family, friends and coworkers who are interested in purchasing a car, truck, or suv. I recently purchased a new Ford Bronco and I can truly say I am enjoying this new vehicle thanks to Will, Kenny, Malaca, and Mike. They have always made my purchase a smooth transaction. We great people as those make the purchasing of a new vehicle worth while. Thanks to this great team. More

Even though, the appointment was backed up for a month, but they worked me in the same day and got my vehicle back so quick. I can't thank enough because I couldn't wait that long to fix the only vehicle t but they worked me in the same day and got my vehicle back so quick. I can't thank enough because I couldn't wait that long to fix the only vehicle to drive to work. I'm just tickled pink for the fast service this time. Thank you from the bottom of my heart! More

I ordered my Ford Bronco from out of state and was very pleased with their customer service from purchase through delivery! pleased with their customer service from purchase through delivery! More

I was in the market for an SUV. I knew I wanted a Ford. Out of all the dealerships Crossroads Ford stayed on my mind. On Monday April 3rd the first day of my Spring break I decided I knew I wanted a Ford. Out of all the dealerships Crossroads Ford stayed on my mind. On Monday April 3rd the first day of my Spring break I decided today is it. Upon arriving I was met at the door by Mr. Hinton. The professionalism, respect and courtesy shown me by everyone was phenomenal. I test drove a Ford Bronco Sport and that’s the vehicle I left with. If you’re in the market for a new vehicle head down to Crossroads Ford in Prince George, VA. I promise you won’t be disappointed. As the General Manager Mr. Nichols says”Don’t tell me what you can’t do, tell me what you can do” This is my go to place from now on. Thank You Guy’s!!!! More

I originally ordered my Bronco back in 2020 when they were first released. Kenny was extremely professional. The order kept getting delayed and delayed. Kenny kept me updated throughout the entire proces were first released. Kenny was extremely professional. The order kept getting delayed and delayed. Kenny kept me updated throughout the entire process. Fast forward until a month ago when my Bronco finally arrived. Kenny and his team made the entire process stress-free. One of the most professional and supportive dealerships I have ever experienced. More