Crossroads Ford of Indian Trail

Sales I went in to the dealership dreading the process. I hate buying a vehicle but since mine got totaled by a tree I don't have a choice. I did not buy on I went in to the dealership dreading the process. I hate buying a vehicle but since mine got totaled by a tree I don't have a choice. I did not buy one at the time of my visit because I still haven't found anything I like. However if I do find something that crossroads has I would definitely go buy from them. The sales person I had was Brandon Williams. He was absolutely amazing. He was super patient with me as I am very picky and don't know what kind of car I like or want. If you need a car Brandon is your guy!! More

Great people and great service Jerald Little is a great salesman. He took care of us when we bought our new Ford Explorer. Jerald did a great job getting us into a new car with a r Jerald Little is a great salesman. He took care of us when we bought our new Ford Explorer. Jerald did a great job getting us into a new car with a reasonable price, making sure we are getting everything on our list. Thank you man!!! Another thank you to the man behind the scene Frank DiVeglio. He is the best guy I know, very patient and honest. Thank you Frank!!! More

Mr. Washington is the man! Jabbar is a gentleman and a man of his word. His ability and desire to partner with his customers is outstanding. We are very happy to have purchase Jabbar is a gentleman and a man of his word. His ability and desire to partner with his customers is outstanding. We are very happy to have purchased our first Explorer from him and his team. Azieb and Cliff are also very good at their appointments and make sure to respond quickly with complete answers to any and all questions. We will be back for another when the time comes. Thanks again for all your support Jabbar! More

Salesman ship Of Rodrick Hunter exceptional.. Sales associate very informative of the product line ,very interested in learning what customer really wanted in the vehicle chosen. Very exceptiona Sales associate very informative of the product line ,very interested in learning what customer really wanted in the vehicle chosen. Very exceptional in all areas. More

Rodrick Hunter is exceptional! If I could have picked the type of salesman I wanted to work with, I would have chosen someone like Rodrick Hunter. I sent an email regarding the vehi If I could have picked the type of salesman I wanted to work with, I would have chosen someone like Rodrick Hunter. I sent an email regarding the vehicle I wanted on a Tuesday evening and had the good fortune for Rodrick to call me early Wednesday. Within an hour, he had everything in place and my car was delivered from Indian Trail, NC to Myrtle Beach, SC on Thursday. What a pleasure to deal with...Rod was responsive to my needs; texted and emailed me promptly; had everything set up in short order; and now I am driving the car of my dreams. This entire experience could not have been better! Thank you, Rod, for showing me exceptional customer service in a friendly, efficient way! Crossroads Ford needs to give you a raise! I will never buy a car from anyone but you! More

Crossroads Ford of Indian Trail, best dealership! I was referred to Crossroads by my insurance company after my car was totaled. I was given a price quote with all the options I wanted on a ford c-ma I was referred to Crossroads by my insurance company after my car was totaled. I was given a price quote with all the options I wanted on a ford c-max energi. There was none of the pressure to buy immediately, like the other dealership I went to. I was given accurate information, all my questions were answered. If the answer was not available, they found was to get them. My sales person even called a friend to see if I would be able to make my round trip commute on electric! All in all, I love my car and the people at Crossroads! More

Great experience Love my car and happy with the experience that I had! Quick and easy. Lisa was super helpful. I would definitely buy a car again from this dealership. Love my car and happy with the experience that I had! Quick and easy. Lisa was super helpful. I would definitely buy a car again from this dealership. More

2014 F150 Trade Traded my F250 for a new F150. Didn't get quite what I wanted on trade in but still had great customer service and the transaction was pretty painles Traded my F250 for a new F150. Didn't get quite what I wanted on trade in but still had great customer service and the transaction was pretty painless. More

Brand New Car I am proud to announce that I just recently bought a 2015 Ford Fiesta SE from this dealership! Christopher Powe assisted me with my purchase by askin I am proud to announce that I just recently bought a 2015 Ford Fiesta SE from this dealership! Christopher Powe assisted me with my purchase by asking me what my preferences were and then helping me choose a car that I would absolutely love! I definitely enjoyed working with him because he is very knowledgeable of the car industry, was able to help me purchase a new car and provided excellent customer service throughout the entire process! Thanks Christopher Powe! More

2015 orange mustang competition orange I am very pleased with the service I received at crossroads Ford. Chris has a great personality and excellent sales skills. Manny Jabari Cornell were I am very pleased with the service I received at crossroads Ford. Chris has a great personality and excellent sales skills. Manny Jabari Cornell were also great to work with. I will definitely return to crossroads Ford when I am in the market for a new Ford vehicle.Chris is a great salesman and I can understand why he's the number one producer crossroads Ford at least he says he is. When I am looking for a new occupation I will be coming to crossroads Ford to outsell him.sincerely yours Scott T Smith. More