Crossroads Ford of Indian Trail

Run credit too much Ran my credit 7 times & overcharged for financing a vehicle, overpaid 10,000$ total. Wish there was some kind of legal action I would have taken it. Ran my credit 7 times & overcharged for financing a vehicle, overpaid 10,000$ total. Wish there was some kind of legal action I would have taken it. More

excellent service From meeting the salesman (Glen) to signing the final paperwork the experience was enoyable and painless. We always choose this dealership when we pu From meeting the salesman (Glen) to signing the final paperwork the experience was enoyable and painless. We always choose this dealership when we purchase a car. Will always recommend. More

Honest upfront pricing Very pleasurable experience purchasing my F150. I took a test drive and then asked for pricing. I had previously spoken with Kyle. Pricing was provid Very pleasurable experience purchasing my F150. I took a test drive and then asked for pricing. I had previously spoken with Kyle. Pricing was provided and after a few minutes of negotiations I received a fair price. The entire process was simple and they were respective of my time. They even offered to deliver the vehicle to me since I live 75 miles away. Would definitely recommend to family and friends More

no more fords in this family Selling the ford focus because resetting the computer is not fixing the defective transmission. After three attempts and no resolve i am switching to Selling the ford focus because resetting the computer is not fixing the defective transmission. After three attempts and no resolve i am switching to toyota..was going to buy a new ford truck. Looking at other brands More

Good Quick Service I had several recalls and when I called to see when I could get my car serviced they scheduled it right away. The service was completed quickly and di I had several recalls and when I called to see when I could get my car serviced they scheduled it right away. The service was completed quickly and did a great job. More

Had major work completed on our Diesel F250 I was very concerned about the extensive work that was needed on our F250 Diesel truck. When we arrived all of the paperwork was ready so there was n I was very concerned about the extensive work that was needed on our F250 Diesel truck. When we arrived all of the paperwork was ready so there was no waiting and it was explained how they complete what they can do on the current vehicles and then ours would be go through the process to see what all would need to be worked on. Once this was completed we received a phone call explaining the work that is necessary along with what is covered with our agreement and what is not covered and we would have to pay out of pocket. So we were told that the parts would be ordered and our truck would be put back on schedule as soon as the parts arrive. Then we were given an expected completion day which was 1 day short of expected. Everything went as expected and we are very happy with the completed work. More

the only place I will ever buy a car again I'm 55 years old and have bought many cars. This is the best I have ever been treated . when I buy my next car I don't have to worry about where to I'm 55 years old and have bought many cars. This is the best I have ever been treated . when I buy my next car I don't have to worry about where to go or who to see. they give me more for my trade in than anyone else offered and met my monthly payment More

Warranty work done on my 2012 Focus I initially purchased this car from the prior owner of the dealership back in 2011. With each visit to the Crossroads Ford of Indian Trail, the pers I initially purchased this car from the prior owner of the dealership back in 2011. With each visit to the Crossroads Ford of Indian Trail, the personnel at the dealership have been very professional and respectful of the needs that I have for my car. They do what they said they will do and performed an excellent job in completing the work timely and accurately. I would not take my car to any other dealership. More

Mr. Hunter was very helpful -- I explained what I needed. My fusion lease was due to expire I explained that I would like to lease another fusion. He was very helpful and took a time to fine a car that I woul My fusion lease was due to expire I explained that I would like to lease another fusion. He was very helpful and took a time to fine a car that I would be happy with. He was courtesy and if he did not have the answer he found someone who could help. After I got the car he spent time with me and my husband and explained every thing to us. I love the car and am very happy. More

Great customer service and follow-up! From my first e mail to after the car purchase follow-up, everyone at the dealership has been fantastic! Very easy to deal with, no pressure, straigh From my first e mail to after the car purchase follow-up, everyone at the dealership has been fantastic! Very easy to deal with, no pressure, straight forward and no cat and mouse game that dealers usually like to play. I would definitely recommend both friends and strangers to check out the dealership and hopefully, you'll be as satisfied as I've been so far. More