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Crossroads Ford of Indian Trail

Indian Trail, NC

4.5
301 Reviews

88 Dale Jarrett Boulevard

Indian Trail, NC

28079

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301 Reviews of Crossroads Ford of Indian Trail

January 25, 2020

My wife Laura and I have bought several vehicles from Cross Roads, they were also serviced there. Last week was the first time I had to use their service department and was very satisfied with the work. More

by Butch
Recommend Dealer
Yes
Employees Worked With
Frank
January 03, 2020

Service Department is the BEST I've purchased two vehicles from Crossroads Ford of Indian Trail. The sales experience was wonderful - no pressure and fair pricing. What has kept More

by DANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Quick Lane
October 11, 2019

Vehicle recall The Service Department has always been helpful, getting the work done in the promised time. Not having to make an appointment when needing an oil ch More

by Justros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica, Michael Zimmerman
September 20, 2019

Flawless flawless. i have purchased 4 car/trucks from Crossroads and have never been disappointed. Quality cars/trucks quality people. Cornell McGee and Mauric More

by abrigg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Wilder
September 05, 2019

Very dangerous dealership The general manager has no control of his employees and refuses to take control. You can not TRUST THIS DEALER! PLEASE GO ELSEWHERE. THIS PLACE HAS NO More

by Chris J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian
September 04, 2019

Run credit too much Ran my credit 7 times & overcharged for financing a vehicle, overpaid 10,000$ total. Wish there was some kind of legal action I would have taken it. More

by JackieM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
July 17, 2019

excellent service From meeting the salesman (Glen) to signing the final paperwork the experience was enoyable and painless. We always choose this dealership when we pu More

by carguymargaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen, finance man (can't remember his name)
February 04, 2018

Honest upfront pricing Very pleasurable experience purchasing my F150. I took a test drive and then asked for pricing. I had previously spoken with Kyle. Pricing was provid More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan, Jabbar,William and Kyle
November 03, 2017

no more fords in this family Selling the ford focus because resetting the computer is not fixing the defective transmission. After three attempts and no resolve i am switching to More

by fordisbad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
never spoke with the service writer
June 14, 2017

Good Quick Service I had several recalls and when I called to see when I could get my car serviced they scheduled it right away. The service was completed quickly and di More

by recgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
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