Crossroads Ford of Indian Trail

Very happy with my purchase of a new '22 Maverick. Rod was very helpful with making sure I picked out the options I needed and not selling anything I didn't want. The wait for the order took over a Rod was very helpful with making sure I picked out the options I needed and not selling anything I didn't want. The wait for the order took over a year, but Rod kept me updated throughout the process. When the truck finally was delivered, no additional fees/charges were added to my order, and was setup with the promotional financing too. The final signing of everything was quick and painless - definitely gained another customer here! More

Excellent service every time I go there or call . Highly recommend Lee Frost at Crossroads Ford of Indian Trail for purchasing an new or used vehicle. Highly recommend Lee Frost at Crossroads Ford of Indian Trail for purchasing an new or used vehicle. More

Fantastic experience purchasing my Ranger. Lisa Burch was more than accommodating. She sent multiple pictures, worked all numbers over the phone (trade value), and pre-qualified financing with Lisa Burch was more than accommodating. She sent multiple pictures, worked all numbers over the phone (trade value), and pre-qualified financing without me setting foot in the dealer. Picking up the truck and signing paperwork was simple. I spent less than 90 min at the dealership. Highly recommend Crossroads Ford and Lisa Burch! More

Our family is super happy with 22 Explorer timberline. The service at Crossroads is amazing! Thank you The service at Crossroads is amazing! Thank you More

All personnel were nice, Salesman Quinta was awesome to work with. Great experience, love the car. work with. Great experience, love the car. More

Quick and easy process and they got me in a new car with no headache. no headache. More

My Dealer Lisa, was super sweet and really willing to work with me to get me into the right vehicle for me. Even when I thought I wanted a more extreme car she was willing to help me out. Luckily, I chos work with me to get me into the right vehicle for me. Even when I thought I wanted a more extreme car she was willing to help me out. Luckily, I chose a more eco friendly vehicle. 10/10 will go back! More

Service department is terrible. I dropped my car off last week and I get no communication from them. And trying to call gets you no where. I brought my truck into service last Tu I dropped my car off last week and I get no communication from them. And trying to call gets you no where. I brought my truck into service last Tuesday for a door sensor not working on my vehicle they called a few days later told me it was good to go. Before I left I checked and what do you know it don't work so they take it back and I haven't heard anything make a call yesterday and they now go into blaming me for something meanwhile if the mechanic sa More

Service was great salesman helped us get into a really nice new f150 and worked with us on getting a great value for our trade in. Couldn’t be happier nice new f150 and worked with us on getting a great value for our trade in. Couldn’t be happier More

I contacted Indian Trail Ford and was given a trade value which I beat by $4K dollars at another dealer. I was provided information that was also incorrect for my rebate as a Veteran. In short, I saved over which I beat by $4K dollars at another dealer. I was provided information that was also incorrect for my rebate as a Veteran. In short, I saved over $3500 by going to another Ford dealer. Indian Trail Ford was a rip off for me and a total over priced car deal. I would never buy a car from Indian Trail Ford. More