Crossroads Ford of Indian Trail

Excellent experience, Lisa is good, no pressure sales rep, pleasure to work with. Paperwork is a pain but that goes with buying a car. thanks. rep, pleasure to work with. Paperwork is a pain but that goes with buying a car. thanks. More

We went to Crossroads Ford looking for a new car after my fiances truck broke down. I have worked with all the folks at CrossRoads in the past, and have stayed in touch with them. I emailed Graeson and let h fiances truck broke down. I have worked with all the folks at CrossRoads in the past, and have stayed in touch with them. I emailed Graeson and let him know we were coming and what time we would be there. He met us at the door and after a few minutes of catching up, we got down to business. We told Graeson what we wanted, what our price range was, etc. It took him about 15 minutes to find the car we were looking for. Mike Capron was very clear and helpful as far as getting us on a payment plan and explained the warranty very clearly. I highly recommend Graeson and the team at CrossRoads Ford. More

Graeson went way beyond what anyone else would do! He helped me find a job thru personal contacts so that I could purchase my new 2014 Fiesta!!!!! Thanks, Graeson. Marne Roetman helped me find a job thru personal contacts so that I could purchase my new 2014 Fiesta!!!!! Thanks, Graeson. Marne Roetman More

This was the second time I bought a Ford truck from them. Both times everyone I had any dealings with treated me with the utmost courtesy and that's the reason I'm back again. Their salesman, Walter Van Not Both times everyone I had any dealings with treated me with the utmost courtesy and that's the reason I'm back again. Their salesman, Walter Van Note explained all the features and how to work all the operations in the truck and I left with a very satisfied feeling on how to enjoy my new F150 truck..... Thanks Walter! More

When we went to Crossroads, we were really just looking at different cars for my daughter. But after she drove the Mustang, she was sold. Graeson was great. He made sure we got a deal we could live with at different cars for my daughter. But after she drove the Mustang, she was sold. Graeson was great. He made sure we got a deal we could live with so my daughter could get the car she fell in love with. Thanks Graeson. More

Went in for a new F-150. I wanted to see what my options where. I worked with Doug Benson. As most people know, buying a car is never a short process but Doug was fantastic. He was extremely helpful and kno where. I worked with Doug Benson. As most people know, buying a car is never a short process but Doug was fantastic. He was extremely helpful and knowledgable. He continued to work with their financing department to get me where I wanted to be on a trade so I could buy the new truck. Overall, it was a great experience. I would recommend this dealer and I would highly recommend that you ask for Doug. More

I Have owned my business for over 20 years and Patrick has always been my sales person. He has saved me money over the years by setting my trucks up to do the work load they are needed for I tend to drive has always been my sales person. He has saved me money over the years by setting my trucks up to do the work load they are needed for I tend to drive them til they reach 150 to 200,000 miles. he showed me how adding a maintenance program and a warranty program to cover my power train has saved me money. I had an engine go when i had 120,000 miles if cost me 100.00 the cost of my deductible to have a new engine installed the engine alone was 12,000.00 If you need someone who knows what you need and what will save you money go see Patrick. Don More

Frank, Mike, Bobby and Pat went above and beyond to take care of me. I was in a bit of an odd situation and they were the only dealership that was able to help me out. I will definitely be back! care of me. I was in a bit of an odd situation and they were the only dealership that was able to help me out. I will definitely be back! More

My son, his girlfriend and I were having lunch at DJ's dinner when I decided to test drive a 2013 Mustang GT. Danny Brown was the salesman that helped me. I fell in love with the car, but knew I coul DJ's dinner when I decided to test drive a 2013 Mustang GT. Danny Brown was the salesman that helped me. I fell in love with the car, but knew I couldn't afford it so I asked Danny to find me a Mustang that was in my price range. Before I knew it I was leaving CrossRoads in a beautiful Mustang that is now mine!!! Danny was very knowledgeable not only about the car and its features but also about moving through the buying process in a smooth manner. When I'm ready to get another car I WILL go back to CrossRoads and see DANNY BROWN again. Thank you, Danny! More

Greason McGaha and Bobby Wallace worked with me through a trade-in of my 2010 F150 Supercrew to a 2013 F150 Supercrew. I have purchased three vehicles at this location in the past ten years and just walked trade-in of my 2010 F150 Supercrew to a 2013 F150 Supercrew. I have purchased three vehicles at this location in the past ten years and just walked in to look at newer models. Greason showed me around and I found a vehicle I liked and Greason had my vehicle quickly appraised. He was very helpful in getting me every rebate available. Between Bobby and Greason we agreed on a fair trade in value. I was sure that I wanted to make the deal but my wife needed to be convinced that it was a great deal to trade a purchase. Greason had to sell the vehicle twice once my wife arrived his personality, professionalism and persistence to represent the company and us was a virtue we have not seen many salesman in the past. I have already recommended Greason and would definitely recommend Greason to any of my friends that are in the market for a new vehicle. After we left the dealership Grason kept in contact to insure all of the punch list promises were taken care off. He assisted me with a loaner as my new vehicle had the punch list items taken care of. He has also made follow up calls to insure we were completely happy with our purchase. More