Crossroads Ford of Indian Trail

I Have owned my business for over 20 years and Patrick has always been my sales person. He has saved me money over the years by setting my trucks up to do the work load they are needed for I tend to drive has always been my sales person. He has saved me money over the years by setting my trucks up to do the work load they are needed for I tend to drive them til they reach 150 to 200,000 miles. he showed me how adding a maintenance program and a warranty program to cover my power train has saved me money. I had an engine go when i had 120,000 miles if cost me 100.00 the cost of my deductible to have a new engine installed the engine alone was 12,000.00 If you need someone who knows what you need and what will save you money go see Patrick. Don More

Frank, Mike, Bobby and Pat went above and beyond to take care of me. I was in a bit of an odd situation and they were the only dealership that was able to help me out. I will definitely be back! care of me. I was in a bit of an odd situation and they were the only dealership that was able to help me out. I will definitely be back! More

My son, his girlfriend and I were having lunch at DJ's dinner when I decided to test drive a 2013 Mustang GT. Danny Brown was the salesman that helped me. I fell in love with the car, but knew I coul DJ's dinner when I decided to test drive a 2013 Mustang GT. Danny Brown was the salesman that helped me. I fell in love with the car, but knew I couldn't afford it so I asked Danny to find me a Mustang that was in my price range. Before I knew it I was leaving CrossRoads in a beautiful Mustang that is now mine!!! Danny was very knowledgeable not only about the car and its features but also about moving through the buying process in a smooth manner. When I'm ready to get another car I WILL go back to CrossRoads and see DANNY BROWN again. Thank you, Danny! More

Greason McGaha and Bobby Wallace worked with me through a trade-in of my 2010 F150 Supercrew to a 2013 F150 Supercrew. I have purchased three vehicles at this location in the past ten years and just walked trade-in of my 2010 F150 Supercrew to a 2013 F150 Supercrew. I have purchased three vehicles at this location in the past ten years and just walked in to look at newer models. Greason showed me around and I found a vehicle I liked and Greason had my vehicle quickly appraised. He was very helpful in getting me every rebate available. Between Bobby and Greason we agreed on a fair trade in value. I was sure that I wanted to make the deal but my wife needed to be convinced that it was a great deal to trade a purchase. Greason had to sell the vehicle twice once my wife arrived his personality, professionalism and persistence to represent the company and us was a virtue we have not seen many salesman in the past. I have already recommended Greason and would definitely recommend Greason to any of my friends that are in the market for a new vehicle. After we left the dealership Grason kept in contact to insure all of the punch list promises were taken care off. He assisted me with a loaner as my new vehicle had the punch list items taken care of. He has also made follow up calls to insure we were completely happy with our purchase. More

Graeson and Bobby, did everything to make our visit enjoyable. Graeson spent considerable time showing us the features of the new Taurus. My wife traded her Cadillac in for a Ford which I did not th enjoyable. Graeson spent considerable time showing us the features of the new Taurus. My wife traded her Cadillac in for a Ford which I did not think would happen. Thank You for the time spent and the knowledge of your product you shared with us. Dave Hilfiger More

My experience at CrossRoad Ford of Indian Trail was exceptional. Lisa Burch, who was the sales consultant that sold me the car, was very helpful and energetic. You could tell she was interested in sel exceptional. Lisa Burch, who was the sales consultant that sold me the car, was very helpful and energetic. You could tell she was interested in selling the car without being pushy. Both she and Pat were very friendly and customer-focused. More

Everyone from Graeson to Lis to Kyle to Tyler and Bayard were fantastic. I will always come to them for my future purchase! Thank you all! were fantastic. I will always come to them for my future purchase! Thank you all! More

My wife and I have dealt with many dealerships over the years and this was the best experience we have ever had. I did not feel pressured or looked down upon. These are things we have experienced as well a years and this was the best experience we have ever had. I did not feel pressured or looked down upon. These are things we have experienced as well as our friends from dealerships in the past. Crossroads will definitely get my business again when it is time to get my son a car. I will tell all my friends about Crossroads! More

Greason McGaha is a very good seller, he is not a pushy one,great personality he worked so hard to get me a good deal, I was very please with my purchase,for sure I will recommend him to all my friends... one,great personality he worked so hard to get me a good deal, I was very please with my purchase,for sure I will recommend him to all my friends... Thank you Graeson. More

I would ABSOLUTELY recommend Crossroads Ford and especially Graeson McGaha to anyone and everyone! My husband and I went to the dealership not really knowing what car we wanted and Graeson was so p especially Graeson McGaha to anyone and everyone! My husband and I went to the dealership not really knowing what car we wanted and Graeson was so patient with us while we shopped around. We checked out other dealerships and other models and decided to get the Ford Flex Graeson recommended. He was very knowledgable about the different models and about the options on the Flex. He was also very helpful with our 2-year-old son as we filled out the paperwork (Graeson even took time to play with our son and get toys out of his own car to keep our son occupied). He is very professional and personable without being an overly-agressive salesman (which is what my husband and I were both dreading about buying a new car). Come on- we all know how they can be! Well, Graeson ISN'T! I know we made the right decision with the dealership, the car and the salesman- We made a new friend in the process! Thank you Graeson, we got EXACTLY what we wanted and MORE!! We will definitely be back to get my husband a truck! More