Crossroads Ford of Indian Trail
Indian Trail, NC
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296 Reviews of Crossroads Ford of Indian Trail
Absolutely the best buying experience! There was no high pressured sales pitch. I told them what I was looking for and Sarge rode around the lot showing me what was available until I found There was no high pressured sales pitch. I told them what I was looking for and Sarge rode around the lot showing me what was available until I found what I wanted. He then worked with the Finance folks to bring the payments in at a range I felt comfortable with. I would not hesitate to recommend the dealership and I look forward to my next purchase More
A Positive Experience Crossroads Ford has been hardworking and attentive in following up on our purchase of a 2011 Ford Edge. When we reached 60,000 miles after a long road Crossroads Ford has been hardworking and attentive in following up on our purchase of a 2011 Ford Edge. When we reached 60,000 miles after a long road trip of excellent performance, we decided to trade it in for a 2014 Edge. We have been totally satisfied with the Ford, the dealership, and the excellent service and attention we receive at Crossroads. Working with Lisa made this a very positive experience all the way around; she is professional, knowledgeable, and very pleasant to work with. More
crooked credit practices my credit was pulled and sent to lenders by Devon Beale against my permission or with a signed credit application, he was told do not pull credit, I h my credit was pulled and sent to lenders by Devon Beale against my permission or with a signed credit application, he was told do not pull credit, I have my financing handled with credit union. they violated my rights under the fair credit report act. contacted Justin Clark the general manager with no satisfaction. having to obtain an attorney to help with this. the good thing is that I purchased a vehicle from beachum & lee ford in Wadesboro, nc. they are very professional . More
Great Experience Great buying experience. Straight forward and honest. Both Don and Doug were a joy to work with. I will go back for my next vehicle. Great buying experience. Straight forward and honest. Both Don and Doug were a joy to work with. I will go back for my next vehicle. More
outstanding in every way 25 years of car buying and I have never had a better experience than the one I had with CRF on Sat. Well done fellas and a huge thank you. Not only 25 years of car buying and I have never had a better experience than the one I had with CRF on Sat. Well done fellas and a huge thank you. Not only courteous, which you don't find much of, but customer first mentality and respectful and meaningful interaction from top down. From the guy who runs the place to the service tech to the sales manager to the sales guys/gals...it was a pleasure getting to know these folks. Rod Hunter, Davon, Justin, Jabbar, Cornell, Pat and Baird were all outstanding. Justin, the dealership manager runs this spot with precision and his military upbringing and deep midwest roots are obvious, apparent and influential throughout the organization. Rod was a fact based sales person with the best interests of his customer in mind at all times. His consultative approach mentality and fantastic listening skills certainly were noted and recognized by me..... he created a truly excellent car buying experience. Keep up the good work! More
Friendly, respectful of my time, and an excellent offer I worked with Glen during my experience, and found him to be so friendly, knowledgable, and respectful of my time. He worked hard for us. I worked with Glen during my experience, and found him to be so friendly, knowledgable, and respectful of my time. He worked hard for us. More
Unexpected Purchase Had been looking at Explorers for a while. Stopped in after my gym workout just to look. Chris Powe approached and offered his assistance. But, I was Had been looking at Explorers for a while. Stopped in after my gym workout just to look. Chris Powe approached and offered his assistance. But, I was only looking, so he allowed me the privacy to walk around on my own. Nice. No pressure. When I found what I wanted, I asked for his help and a test drive. Very personable, straight forward and kind. Purchased the same day. Second vehicle purchased from Crossroads Ford this year. Thanks! More
"Nice and Easy" I found the Jeep I wanted here and Don did a great job. He worked to get me the deal I needed. He knows his job, is friendly, and has a great profes I found the Jeep I wanted here and Don did a great job. He worked to get me the deal I needed. He knows his job, is friendly, and has a great professional personality. The overall experience was very " nice and easy" thanks to Don and Mike and Manny. If you want a car, new or used...GO SEE DON!!! More
Their word is not their bond! Davon was notified that we would arrive for appointment through e-mail and he was 25 minutes late, we waited. Bobby said he would buy our dinner after Davon was notified that we would arrive for appointment through e-mail and he was 25 minutes late, we waited. Bobby said he would buy our dinner after sale, that did not happen and somehow because I bought the extended warranty I lost my free two year service agreement! More
Chris Powe was great! Chris did a wonderful job helping me get exactly what I wanted. He truley listened and found the right one! Thank you Chris for everything! Chris did a wonderful job helping me get exactly what I wanted. He truley listened and found the right one! Thank you Chris for everything! More