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Crossroads Ford Mercury

Ravena, NY

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32 Reviews

2466 US Rte 9 W

Ravena, NY

12143

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32 Reviews of Crossroads Ford Mercury

December 29, 2022

I get my f 150 Raptor 2022 --- my sell person was a PJ Baker-- no problems at all -transaction went very easy -- - no surprises --so much fun to drive this car Thank you PJ More

by JAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Baker
September 27, 2022

My experience with PJ Baker and purchasing my Ford Bronco Sport was extremely positive, and he made everything very easy. No pressure, helpful and knowledgeable about the vehicle and the process. I had poor More

by Royrut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Baker
May 17, 2022

One of the easiest car buying experiences of my life. They could have marked me up like many dealers are and did not. Todd was fantastic. More

by caindavide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Finn
February 02, 2022

Excellent staff at all levels, offering personalized service experience, helpful and professional ( no games) sales staff, in a friendly and welcoming atmosphere. More

by Patrick Taskforcesvc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean-service , John -sales, mike-sales
January 28, 2022

Michael Gollinger is the kind of salesperson you always wish you could have. After much discussion we agreed that a Ford Fusion Titanium would be the perfect choice and I couldn't be happier with my purcha More

by Bluesman61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gollinger
November 28, 2021

Good dealer with great service. Like the consideration for them if waiting for service on your vehicle Will continue to purchase and service my vehicles at Crossroads Ford.. More

by wmistler52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sterrett
April 05, 2021

Michael Gollinger was very thorough, pleasant and professional! Parts Department Sherry Was very prompt in getting me a part quickly and was So nice to deal with. Great job! More

by marinecreature
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Gollinger and Sherry in parts
March 11, 2021

Very friendly and helpful crew, excellent service. High quality workmanship and on-time completion as promised. Competitive pricing. Overall pleasant experience at Crossroads whether repair or routine se More

by rmconejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
March 14, 2020

Excellellent Service Department. I drive an hour to have them service my vehicle. Lisa, Wayne , Jake and Josh over in parts are awesome. Thank you for doing what u do folks ! More

by Sgiminiani24
Recommend Dealer
Yes
Employees Worked With
Lisa, Jake, Wayne and Josh
February 17, 2020

Since 2012 Crossroads has serviced my F250 Diesel , the staff are helpful and courteous and available to answer any questions. Sales staff also are ready to assist in any way they can. The owner has b More

by llamora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager I think her name is Lisa and Matt.
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