Crossroads Ford Mercury

Mileage based service The service was courteous as usual. The time was a little longer than usual, but not annoying. The tire rotation was a nice extra to the oil change. The service was courteous as usual. The time was a little longer than usual, but not annoying. The tire rotation was a nice extra to the oil change. More

Brought my truck into Crossroads for two recalls. Was greeted by my first name by the service writers and the owner Ron. My information was taken and we had a friendly chat. It’s always like that becau greeted by my first name by the service writers and the owner Ron. My information was taken and we had a friendly chat. It’s always like that because Crossroads is a smaller hometown dealership and we have known each other for years . I wouldn’t think of going anywhere else to purchase a Ford vehicle or have service work performed More

satisfied customer one of the best in Ravena. It is always nice when your vehicle is fixed right and you do not have to return for a repeat job. thanks Jake and Lisa for one of the best in Ravena. It is always nice when your vehicle is fixed right and you do not have to return for a repeat job. thanks Jake and Lisa for being so hospitable. More

the best service in green county I wood like to say great service from crossroads ford great people to do service with looking forward to buying a new f150 from crossroads ford thank I wood like to say great service from crossroads ford great people to do service with looking forward to buying a new f150 from crossroads ford thank you for all you do Vincent Fazio. More

Consistently great service experience We scheduled an appointment short notice for a routine maintenance. We were able to schedule the appointment for the day and time we wanted.on short We scheduled an appointment short notice for a routine maintenance. We were able to schedule the appointment for the day and time we wanted.on short notice. More

Crossroad was a pleasure to do business with and squeezed my sons car in with almost no notice. Great group! Thank you for your time my sons car in with almost no notice. Great group! Thank you for your time More

Total Recall Since I am so busy , I have been putting off the recall. When I called and scheduled the recall repair, the parts were there in 2 days. I went in and Since I am so busy , I have been putting off the recall. When I called and scheduled the recall repair, the parts were there in 2 days. I went in and they were so accommodating, they were even able to do my oil change. We love Crossroads ford Mercury. thank you so much. More

They are very fair, straight forward and friendly. No surprises. Service is very good as well. Very helpful friendly straightforward. No surprises there either. We have bought many vehicles here and have surprises. Service is very good as well. Very helpful friendly straightforward. No surprises there either. We have bought many vehicles here and have referred many people here as well. More

Ron did outstanding customer service !!! Immediately after mishap Ron & Tech Jake inspected veh & explained damage & what corrective repair required. Within several days parts were in & CO Immediately after mishap Ron & Tech Jake inspected veh & explained damage & what corrective repair required. Within several days parts were in & COMPLETE repair performed. I have known Mr Teator for many years & he has always been a GREAT salesperson. More

Great Service!! I have had previous dealings with Crossroads Ford and all went fine for me!!! Every body was kind and very considerate of all that I asked for and wan I have had previous dealings with Crossroads Ford and all went fine for me!!! Every body was kind and very considerate of all that I asked for and wanted!! Thanks to ALL! More