Crossroads Ford Mercury

Great buying experience! I was searching for a specific car so I called PJ Baker at Crossroads Ford. He was able to locate the car with the exact specifications and price I I was searching for a specific car so I called PJ Baker at Crossroads Ford. He was able to locate the car with the exact specifications and price I was looking for! I am so pleased with the entire experience. PJ is a straight forward, honest and knowledgeable salesman/finance manager. 100% recommended him and the dealership! More

Ease of Service, Scheduling & Work Contacted on a Wednesday for a Saturday service while you wait, accommodated easily. On Saturday, in and out in under 30 mins, didn't even have time Contacted on a Wednesday for a Saturday service while you wait, accommodated easily. On Saturday, in and out in under 30 mins, didn't even have time to finish my coffee. More

Absolutely Excellent Service, Vehicles & Salesmen!!! Wanted to send shout out to Mike Gollinger over at Crossroads Ford in Ravena, Ny for the absolutely perfect new 2019 Ford Fusion Titanium! It’s my thi Wanted to send shout out to Mike Gollinger over at Crossroads Ford in Ravena, Ny for the absolutely perfect new 2019 Ford Fusion Titanium! It’s my third one from this dealership and my absolute favorite. Rides like a dream and the gas savings are incredible! I seriously cannot stress how happy I am and what great customer service I received from Mike throughout the whole experience. Go see Mike for a great deal. He rocks!! Crossroads Ford Rocks!! Couldn’t be happier! Thank You So Much!! I wouldn't even consider going any wheres else after the service I have received from this dealership the past 6 years and counting!!!! More

Pleasure to deal with Sales people were all friendly, including the owner Ron. Was no pressure, they were able to get exactly what we were looking for. Delivered quickly. Sales people were all friendly, including the owner Ron. Was no pressure, they were able to get exactly what we were looking for. Delivered quickly. More

Always professional and they do a great job I have had nothing but positive experiences at this dealership. Engine replacement included. I'm always able to get the work done in a timely manner b I have had nothing but positive experiences at this dealership. Engine replacement included. I'm always able to get the work done in a timely manner being courteous at all times. More

Pleasant Everyone there is knowledgeable and friendly. Every time I bring any of my vehicles there I am highly satisfied with the overall outcome. I will retur Everyone there is knowledgeable and friendly. Every time I bring any of my vehicles there I am highly satisfied with the overall outcome. I will return when necessary. More

Great service. Very nice dealership. Sales person was very helpful fund the right truck for me. He was very friendly and helpful. PJ was great . Truck is just wha Very nice dealership. Sales person was very helpful fund the right truck for me. He was very friendly and helpful. PJ was great . Truck is just what I was looking for. More

Very helpful Was looking for a specific f-350 and PJ went above and beyond to find it .nice place to do business very helpful no pressure the way it should be. Was looking for a specific f-350 and PJ went above and beyond to find it .nice place to do business very helpful no pressure the way it should be. More

New vehicle purchase This is the second vehicle purchased from Crossroads Ford. I am very satisfied with purchasing experience there. When it's time I will go back. This is the second vehicle purchased from Crossroads Ford. I am very satisfied with purchasing experience there. When it's time I will go back. More

Honest and polite I have been going to Crossroads Ford for maintenance and repair work on my Ford Edge for a couple of years. They always did a great job and were fair. I have been going to Crossroads Ford for maintenance and repair work on my Ford Edge for a couple of years. They always did a great job and were fair. This made me decide to purchase my new Ford Escape from this dealership. I am driving my new Escape and I like it a lot. The Sales Person was very helpful and friendly. Thank you very much TJ Baker. More