Crossroads Ford Apex

Craig Maxa at Crossroad's Ford in Cary made the process of buying a car so easy. Will only buy cars from him! We have bought two from him so far! of buying a car so easy. Will only buy cars from him! We have bought two from him so far! More

Working with Craig was wonderful. I typically dread walking into a car dealership, but he made the entire process painless and pleasant. He is extremely accommodating, patiently answers questions and walking into a car dealership, but he made the entire process painless and pleasant. He is extremely accommodating, patiently answers questions and goes the extra mile to make sure customers understand everything about the process, the new vehicle and any technology. He also called to follow up and make sure we were still satisfied. I would highly recommend Craig to anyone else making a purchase and he will be my salesman for a long time to come. More

The service provided for me by Mike Ketter was excelllent. Mike was a very good listener and was able to determine what my specific needs and wants were. He in turn went straight to work and found excelllent. Mike was a very good listener and was able to determine what my specific needs and wants were. He in turn went straight to work and found a vehichle with purchasing terms that was an exact match for me. I was especially impressed with the way he did all of our business in a timely fashion. His plan was implemented as he said it would be and was done in the most customer friendly way. More

Michael was very good throughout the process. He told us what was happening and when things would take time. He followed up and had a pleasant manor. what was happening and when things would take time. He followed up and had a pleasant manor. More

It was a pleasure to do business with Michael Ketter and the good folks at Crossroads Ford. I began my search on the internet and eventually found Michael. He was knowledgeable about the 2011 Jeep that we p the good folks at Crossroads Ford. I began my search on the internet and eventually found Michael. He was knowledgeable about the 2011 Jeep that we purchased and was quick to locate a vehicle with the exact exterior and interior colors that my daughter wanted. I would absolutely do business with Michael and Crossroads again, in fact, I look forward to it. More

Excellent experience from start to finish. The price of the vehicle was fair. All the employees were very nice. The sales manager Derek went the extra mile. A special mention to my salesman, Damion Robin the vehicle was fair. All the employees were very nice. The sales manager Derek went the extra mile. A special mention to my salesman, Damion Robinson, who went above and beyond to make sure that I was satisfied. After the sale he spent over 2 hours with me at the service department on a Saturday, to make sure that I was taken care of. What more could you ask for? More

I have traditionally been a person who thought of buying a car as akin to contracting the plague: an experience to be avoided at all costs. Why? Because, in all honesty, I've always hated car salesman wit a car as akin to contracting the plague: an experience to be avoided at all costs. Why? Because, in all honesty, I've always hated car salesman with their annoying, condescending attitude, lack of honesty, and high pressure approach. Thus, I have regularly driven every car I've ever had "into the ground" in an effort to avoid dealing with the salesmen. However, my recent experience at Crossroads Ford has changed how I feel entirely. Craig Maxa, my Crossroads salesperson, was the complete opposite of all the salesmen from the past. He treated me with respect, was honest, was low-key and low-pressure in his approach. All in all, Craig made the experience not only positive from the standpoint of working a very satisfactory deal out for me but he also made the experience pleasant enough that I can see myself willingly buying another car from him in the future. As a result, I have shared my experience with everyone that has stopped to admire my new car and I have passed Craig's name on to friends and relatives without the slightest hesistation. Craig is a very different car salesman and one whom I hope is setting a "new norm." More

I had a great experience with Crossroads in Cary. Tyler Finch was very helpful and provided me with detailed information on the vehicle that I purchased. I would recommend this dealer to anyone willing to Finch was very helpful and provided me with detailed information on the vehicle that I purchased. I would recommend this dealer to anyone willing to make the trip. More

I called CrossRoads Ford in mid August 2011 after I got a flyer in the mail on new vehicle deals. Michael Ketter was the salesman who I was transferred to. I went in the next day and walked out that evenin flyer in the mail on new vehicle deals. Michael Ketter was the salesman who I was transferred to. I went in the next day and walked out that evening with a new vehicle. Mike was extremely professional, courteous and made sure that all of my questions were answered and that I was completely satisfied before driving off of the lot. He's a down to earth guy who strives to please his customers. I must also give big xxxxxxto Mack Parrish who worked out the perfect deal and Tom Campbell who laid out all the paperwork, made sure I understood the contract terms, the warranty, and also followed up with me the next day. Lastly, I must also give a shout out to Damian Robinson (Sales) who was very courteous and friendly and made me feel at ease while I was in the dealership. I am grateful for the overall excellent leadership, superb customer service, and the overall "at home atmosphere" that exists at CrossRoads Ford; and I am certain that I will buy my next vehicle there. Eferem L. Hurdle Raleigh, NC More

My experience with Michael Ketter was very positive. He wasn't even working the floor the night I came in to look at a used vehicle, but was more than willing to help me. Michael was very courteous and f wasn't even working the floor the night I came in to look at a used vehicle, but was more than willing to help me. Michael was very courteous and friendly, and if he didn't know the answer to a question I had he found out. He was willing to stay late to make the sale, and never was pushy to make it. I would definitely buy another vehicle from Crossroads Ford and Micheal in the future. More