Crossroads Ford Apex

My husband and I (retired Seniors) wanted to help our My husband and I (retired Seniors) wanted to help our daughter find a pre-owned car which would be clean, reliable, and fuel-efficient. She also My husband and I (retired Seniors) wanted to help our daughter find a pre-owned car which would be clean, reliable, and fuel-efficient. She also needed to build up her credit rating. After searching the Web one night I realized that I had not checked out our favorite Fords yet--so went to the Crossroads Ford website. It was amazing! I found an excellent buy on a late-model Toyota Corolla, so I called and talked to a manager. He took the time to go check the lot to see if the car had been sold. It was still on the lot, so we set up an appointment for the next day. I couldn't wait for my daughter to see it! Next morning the manager met my husband, daughter and me at the door and introduced us to Larry Curtisford, a young salesman who wasn't the least bit intimidated when we all had on Cowboys shirts. He had the car clean and ready to go on a test drive. The Toyota handled well, was really solid on turns, and had good visibility. My daughter wanted a stick, and I wasn't sure how I would be on the clutch, since it had been many years ago when I'd taught all four of our kids how to drive my Volkswagen Beetle, but with Mr. Curtisford's quiet encouragement, it all came back. Back at the dealership (which is a spectacular indoor showroom, all shiny and bright with many lights), we sealed the deal. Larry Curtisford was friendly, knowledgeable, and pleasant; he sat with us at the table and handled the paperwork efficiently. I would recommend Larry to anyone who is considering purchasing a car. After all, he bears the name of Ford (Curtisford) proudly! More

Craig Maxa at Crossroad's Ford in Cary made the process of buying a car so easy. Will only buy cars from him! We have bought two from him so far! of buying a car so easy. Will only buy cars from him! We have bought two from him so far! More

Working with Craig was wonderful. I typically dread walking into a car dealership, but he made the entire process painless and pleasant. He is extremely accommodating, patiently answers questions and walking into a car dealership, but he made the entire process painless and pleasant. He is extremely accommodating, patiently answers questions and goes the extra mile to make sure customers understand everything about the process, the new vehicle and any technology. He also called to follow up and make sure we were still satisfied. I would highly recommend Craig to anyone else making a purchase and he will be my salesman for a long time to come. More

The service provided for me by Mike Ketter was excelllent. Mike was a very good listener and was able to determine what my specific needs and wants were. He in turn went straight to work and found excelllent. Mike was a very good listener and was able to determine what my specific needs and wants were. He in turn went straight to work and found a vehichle with purchasing terms that was an exact match for me. I was especially impressed with the way he did all of our business in a timely fashion. His plan was implemented as he said it would be and was done in the most customer friendly way. More

Michael was very good throughout the process. He told us what was happening and when things would take time. He followed up and had a pleasant manor. what was happening and when things would take time. He followed up and had a pleasant manor. More

It was a pleasure to do business with Michael Ketter and the good folks at Crossroads Ford. I began my search on the internet and eventually found Michael. He was knowledgeable about the 2011 Jeep that we p the good folks at Crossroads Ford. I began my search on the internet and eventually found Michael. He was knowledgeable about the 2011 Jeep that we purchased and was quick to locate a vehicle with the exact exterior and interior colors that my daughter wanted. I would absolutely do business with Michael and Crossroads again, in fact, I look forward to it. More

Excellent experience from start to finish. The price of the vehicle was fair. All the employees were very nice. The sales manager Derek went the extra mile. A special mention to my salesman, Damion Robin the vehicle was fair. All the employees were very nice. The sales manager Derek went the extra mile. A special mention to my salesman, Damion Robinson, who went above and beyond to make sure that I was satisfied. After the sale he spent over 2 hours with me at the service department on a Saturday, to make sure that I was taken care of. What more could you ask for? More

I have traditionally been a person who thought of buying a car as akin to contracting the plague: an experience to be avoided at all costs. Why? Because, in all honesty, I've always hated car salesman wit a car as akin to contracting the plague: an experience to be avoided at all costs. Why? Because, in all honesty, I've always hated car salesman with their annoying, condescending attitude, lack of honesty, and high pressure approach. Thus, I have regularly driven every car I've ever had "into the ground" in an effort to avoid dealing with the salesmen. However, my recent experience at Crossroads Ford has changed how I feel entirely. Craig Maxa, my Crossroads salesperson, was the complete opposite of all the salesmen from the past. He treated me with respect, was honest, was low-key and low-pressure in his approach. All in all, Craig made the experience not only positive from the standpoint of working a very satisfactory deal out for me but he also made the experience pleasant enough that I can see myself willingly buying another car from him in the future. As a result, I have shared my experience with everyone that has stopped to admire my new car and I have passed Craig's name on to friends and relatives without the slightest hesistation. Craig is a very different car salesman and one whom I hope is setting a "new norm." More

I had a great experience with Crossroads in Cary. Tyler Finch was very helpful and provided me with detailed information on the vehicle that I purchased. I would recommend this dealer to anyone willing to Finch was very helpful and provided me with detailed information on the vehicle that I purchased. I would recommend this dealer to anyone willing to make the trip. More

My experience with Michael Ketter was very positive. He wasn't even working the floor the night I came in to look at a used vehicle, but was more than willing to help me. Michael was very courteous and f wasn't even working the floor the night I came in to look at a used vehicle, but was more than willing to help me. Michael was very courteous and friendly, and if he didn't know the answer to a question I had he found out. He was willing to stay late to make the sale, and never was pushy to make it. I would definitely buy another vehicle from Crossroads Ford and Micheal in the future. More