Crossroads Ford Apex

Salesman Michael Keeter was extremely professional and courteous to work with. He thoroughly answered all of my questions and did not put any undue pressure on me to purchase a car from Crossroads Ford. courteous to work with. He thoroughly answered all of my questions and did not put any undue pressure on me to purchase a car from Crossroads Ford. He was a pleasure to work with and I would recommend him to anyone interested in buying a car. More

I have a very tight schedule. The service at Crossroads Ford was very flexible and allowed me to make my buying experience an enjoyable one. I found the best deal and the most polite service all in the sa Ford was very flexible and allowed me to make my buying experience an enjoyable one. I found the best deal and the most polite service all in the same spot. Thanks to everyone that assisted with my purchase! More

I consider the process of buying a car to be on the same level of having a root canal. Actually from my past experiences, I prefer the root canal. It's less pain and a lot quicker! That is until the past level of having a root canal. Actually from my past experiences, I prefer the root canal. It's less pain and a lot quicker! That is until the past few days. I was fortunate to get Michael Ketter as my salesperson at Crossroads Ford. He is a person you feel comfortable with and puts your wants first. There was nothing fake about him. He did not try to sell me a vehicle I did not like. I didn't see anything I wanted at his location, but he found a vehicle at another location, had it brought to his location for me to look at. It was what I was looking for. We worked out a deal in less than 15 min. and closing went smoothly. He will be the first person I call when need comes for another vehicle. More

Damion was a terrific salesperson, as my ratings above indicate. He went out of his way to assist us as we moved from considering a lease arrangement to a purchase, and all that that entailed. He was pr indicate. He went out of his way to assist us as we moved from considering a lease arrangement to a purchase, and all that that entailed. He was professional in every way. More

Usually I dreaad the anticipated run around and game playing that happens when you walk into a dealership. My husband and I joke that the employees seem like vultures. But my experience buying my new playing that happens when you walk into a dealership. My husband and I joke that the employees seem like vultures. But my experience buying my new car at Crossroads Ford could not be more opposite than this. I had expressed interest in a Ford Fusion online and received a very professional and friendly email from Steve Schmidt offering to show me some Fusions. My first impression of Steve was very positive when we arrived at the dealership. He was very friendly and personable. He was not pushy but listened to what I wanted and my concerns. Steve addressed me the entire time because he understood that I would be the primary driver. Many times when I enter a dealership I become a bit invisible as if my husband is the one who will be making the decisions. He was very respectful. Buying a car is a lengthy process but the dealership was one of the best I have been to in terms of comfort. Steve spent extra time with me going over the car and showing me the features even after the sale was made. He did not just stop caring when all the signatures were completed. I could tell that he genuinely cares and wants to find his customer the right car that he/she will be happy with. I would recommend Steve at Crossroads Ford to anyone, especially people who have had bad past experiences. More

Upon arriving to the dealership I was finishing a phone call from the car and observed the waiting sales people. EC stuck out as he was greeting others who were arriving, laughing and smiling even when he call from the car and observed the waiting sales people. EC stuck out as he was greeting others who were arriving, laughing and smiling even when he thought no one was looking. So when I stepped out I walked up and introduced myself. Since I was just out browsing and had no intention of purchasing that day I was up front with him and he still spent well over an hour with me explaining the technologies, safety features and a test drive. He was very personable and if I end up buying a Ford, it will be from him. More

I just purchased a Ford F150 at Crossroads Ford in Cary. My wife and I walked into the dealership on a Saturday evening and were greated by our salesman Isioma Akwunwa. Isioma was very knowledgeable and ver My wife and I walked into the dealership on a Saturday evening and were greated by our salesman Isioma Akwunwa. Isioma was very knowledgeable and very patient. We left the dealership that evening to think about our purchase and made arrangements to return midweek with my vehicle. The manager thanked us for comming in and we left without any pressure. Today we walked in and after a quick process the deal was finalized without the typical visits from the manager and high pressure sales tatics. The business manager was also very helpful. The staff really treated us as if we were people that they wanted to help rather than strangers they wanted to sell a vehicle to. There is no way I could have found a better deal and we plan to buy our next vehicle from Crossroads Ford! More

The overall experience was excellent. Michael was very friendly from the first day that he contacted us in regards to the vehicle we wanted to purchase. He worked very hard to get us a great price and kep friendly from the first day that he contacted us in regards to the vehicle we wanted to purchase. He worked very hard to get us a great price and kept us informed through the entire process and never once did he keep us guessing on what was going on. Michael was very informative when we had questions about the vehicle. The dealership was very comfortable and we felt like we were a part of the family in the environment. We will definitely recommend this dealership and sales person to everyone that we encounter that may be looking to buy a vehicle. More

very straightforward business transaction. sales rep was knowledgeable, friendly and efficient. paperwork to complete sale was handled efficiently. Nothing else to add. Nothing at all. knowledgeable, friendly and efficient. paperwork to complete sale was handled efficiently. Nothing else to add. Nothing at all. More

Carl & Larry were the most professional salespeople I have ever met. This was not our first car from Crossroads and it will not be our last. As we have two teenagers it will not be long before we will ne have ever met. This was not our first car from Crossroads and it will not be our last. As we have two teenagers it will not be long before we will need some new vehicles and these two have made customers for life! Thanks again. More