Crossroads Ford Apex

I drove 2 hours to Crossroads Ford because they were recommended by a friend in the area. I placed a quick phone call to the dealership to notify them what I was looking for and when I arrived they had recommended by a friend in the area. I placed a quick phone call to the dealership to notify them what I was looking for and when I arrived they had a listing of vehicles that met my criteria for me to look at. I never felt pressured into making any decisions. I never got sidetracked looking at something I wasn't interested in. The whole experience was very pleasant. I will recommend this dealer to friends and will come back the next time I am looking at purchasing a vehicle. More

Craig was a wonderful to deal with, he made the experience a pleasure, particularly as I had to do much of the work long distance and over the phone, I had called other dealerships but they seemed experience a pleasure, particularly as I had to do much of the work long distance and over the phone, I had called other dealerships but they seemed disinterested in dealing with me. Craig took the time to understand my situation, was a great listener, and I would definitely recommend Crossroads Ford, and Craig Maxa personally. I will be back to buy my next car from Craig. More

I had a problem with my shift knob on my manual Mustang and had it evaluated and fixed by Lee in the Service Dept. He did a great job for much less cost than I had anticipated. Also, he was friendly, patie and had it evaluated and fixed by Lee in the Service Dept. He did a great job for much less cost than I had anticipated. Also, he was friendly, patient and professional. I felt like my car was in good hands with this service department. More

I worked with several people at Cross Roads FOrd and they were all very helpful This is a very nice place to do business with were all very helpful This is a very nice place to do business with More

Craig was very helpful and able to work around my schedule. He also watched my daughter in the play area as I finalized the paper work. My daughter enjoyed his company. I would recommend Craig to schedule. He also watched my daughter in the play area as I finalized the paper work. My daughter enjoyed his company. I would recommend Craig to anyone looking to buy a vehicle. More

Damion was very helpful before I ever got to the dealership in narrowing down my options. He sent me several emails regarding the vehicles that fell within my criteria. So when I did get to the deal dealership in narrowing down my options. He sent me several emails regarding the vehicles that fell within my criteria. So when I did get to the dealership, for which he accomadated my schedule, I knew what vehicle I wanted to test drive. Then there is so much to know about the new Explorer, Damion was an expert in all areas. His knowledge regarding the mechanics of the vehicle, the use of all the options inside the vehicle (Sync, Seruis, etc.)and the safety features as well as the "workings" of the new options in regards to the air, heat, seats, storage, adjustments for comfort. He knew that vehicle backwards and forwards. I could not have asked for a nicer, more pleasant Sales Associate. He stayed long after closing to make sure my phone was synced to the vehicle and all the little details, including a small spot the detail man missed, Damion jumped right on it and all was taken care of. I will be recommending him to anyone I know of looking to purchase a vehicle. And when my husband is ready to buy a truck, we will be contacting Damion. More

I purchased a used Toyota Tundra from Michael Ketter at Crossroads Ford about two weeks ago. I initially found the truck posted on auto trader and there were not any pictures of the actual vehicle listed. Crossroads Ford about two weeks ago. I initially found the truck posted on auto trader and there were not any pictures of the actual vehicle listed. I emailed Crossroads Ford with a few questions about the truck. I got a response within a few minutes from Michael. The response included a fair price for the truck and the next email included a link with nearly 50 pics of the truck. I had been looking for a specific vehicle for nearly six months so I had emailed several dealers. Crossroads Ford has been the first dealer to email a fair price right off. Other dealers have told me everything from the price listed is the lowest they could take to I would have to come in to negotiate a price. After exchanging a few emails I decided I would go look at the truck the next morning. I called Michael while I was on the way and he met me at the dealership about an hour later. When I arrived I was greeted at the door and asked if I needed help. I advised the staff that I was there to see Michael and he had told me he would be there shortly. I was offered a drink while I waited. One of the salesmen actually pointed out Michael's car when he arrived. The staff at Crossroads Ford were all friendly and helpful. We looked at the truck and then drove it around town. After we got back to the dealership I decided that I would buy the truck. There was no pressure from any of the staff. This was by far the fastest and easiest car buying experience ever. Michael even called me the next day to make sure I was happy with my purchase. I never got that from any other dealer. More

The buying process went smoothly. We settled on a price and there were no surprises. I would not hesitate to recommend Craig to others. KAB and there were no surprises. I would not hesitate to recommend Craig to others. KAB More

In the past, our car buying experiences were about as pleasant as having a root canal; however, our most recent transaction with Damion Robinson at Crosssroads Ford was a very welcome change. Damion bri pleasant as having a root canal; however, our most recent transaction with Damion Robinson at Crosssroads Ford was a very welcome change. Damion brings a refreshing approach to the car buying process - he is patient, thoughtful, extremely knowledgeable and genuinely invested in you finding the right vehicle. No high pressure tactics or games or gimmicks. Damion strives to put the customer first and goes above and beyond to exceed your expectations. He spent as much time as we needed to evaluate cars and once we decided upon a model, he then educated us on the various features, options and available rebates. Had it not been for his attention to detail, we would have been fairly clueless, especially with regard to the rebates. To give you a sense as to how positive our interaction was with Damion, we wanted to wait to actually purchase the car until he was back from a weekend off. Once we purchased the car, Damion made sure we understood how all the features worked and stayed with us hours past the time his work day was supposed to end. We are looking forward to recommending Damion to our family and friends who need a conscientious, honest and hard-working car salesman when they go to buy their next car. More

This is a dealership that not only does everything right, but which consistently goes beyond your highest expectations in ways that demonstrate they value every customer's business. From my initial contact w but which consistently goes beyond your highest expectations in ways that demonstrate they value every customer's business. From my initial contact with Tony Vermeer in sales through my interactions with everyone in service and at the Quicklane I've encountered personable, professional and proficient staff that communicated that my satisfaction was their only goal. Their pricing is competitive, the service is efficient and trustworthy, and the many small touches, from the comfortable waiting areas with computers, HDTVs, great beverages and snacks, to the bottle of cold water and mints in your car when you leave, all combines to delight. I will never buy a vehicle anywhere else or have my vehicles serviced, even though it's quite a drive for me just to get an oil change. No business anywhere at anytime has ever before earned my loyalty and absolute, unqualified recommendation like Crossroads. If you do business anywhere else you are flat out shortchanging yourself, because this is how business should be done. More