
Crossroads Ford Apex
Apex, NC
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557 Reviews of Crossroads Ford Apex
Great knowledge by Patrick on the trucks, and excellent follow-up once I purchased my F-150. Also, once I bought the truck, he didn't delay in getting my spray-in bedliner appointment setup. follow-up once I purchased my F-150. Also, once I bought the truck, he didn't delay in getting my spray-in bedliner appointment setup. More
Patrick was very helpful finding me the truck I wanted and the price range that I was looking. He did not try to push me toward a higher price vehicle like some dealers will do . He was a very patient ,st and the price range that I was looking. He did not try to push me toward a higher price vehicle like some dealers will do . He was a very patient ,straight talking and down to earth guy. More
The purchase experience at Crossroads Ford was excellent! Everyone I dealt with (I'm pretty bad with names) was friendly and very professional. Lisa Esposito will take care of you helping with financing o Everyone I dealt with (I'm pretty bad with names) was friendly and very professional. Lisa Esposito will take care of you helping with financing options, finding the right vehicle, options, etc. I highly recommend you give Crossroads Ford a chance on your next car purchase. More
Reasonable negotiation, no hard sell of unwanted features. Took time to make the deal work. Paperwork executed masterfully. 3 hr in and out. Very satisfied with the experience. features. Took time to make the deal work. Paperwork executed masterfully. 3 hr in and out. Very satisfied with the experience. More
Everyone was very nice and helpful from the beginning. Steve met us and asked us what we were interested in; he took the time to ask what options we were looking for. He went over the different features Steve met us and asked us what we were interested in; he took the time to ask what options we were looking for. He went over the different features of each model and asked me if I wanted to test drive one of the cars. He let me choose the model I wanted to drive. We took an upgraded XLT off the lot and I ended really liking everything about it. We made the decision to buy that car but we were unsure of a purchase or lease. Steve showed us a breakdown of either scenario to help us with our decision. We settled in on purchasing the vehicle after figuring out my company was part of the X Plan giving us a further discount. I finished the paperwork with AJ who was very thorough and easy to work with while Steve got the car cleaned and detailed for me. When I finished the paperwork the car was ready and Steve stayed after hours to make sure I knew exactly how all the features of the explorer worked. More
Best car buying experience ever! To start, showroom was massive and very clean, so much variety in inventory (truly, if you want a Ford, this dealer will have it, or will find it). Second, Michael is far f massive and very clean, so much variety in inventory (truly, if you want a Ford, this dealer will have it, or will find it). Second, Michael is far from the stereotypical pushy salesman; he is honest, patient, friendly and knowledgeable. My Dad and I could not have found a more gifted car salesman - and believe me, we shopped around (visited 3 other dealerships, Crossroads of Cary was 125 miles away and worth every extra mile!). Also, Steve and Craig in the business office were equally as gifted. Steve knows the finance business, yet he and Craig were obvious men of integrity. I will be back to this dealership for my or my son's next car. Yes, it is businesses like Crossroads that we should be excited to support. I pray for their continued success and congrats to Ford for their Focus being the top selling car worldwide; that's what I purchased! More
my experience was pleasant after filling out an online inquiry. they actually read the inquiry & contacted me via email. I drove off th lot with a new car and wasn't even expecting to do so. now that I ha inquiry. they actually read the inquiry & contacted me via email. I drove off th lot with a new car and wasn't even expecting to do so. now that I have everyone in my immediate family has bought a car from this crossroads ford location. More
We enjoyed working with Steve. He was very knowledgeable about the Escape and helped to make our buying process very easy. Due to the recent recall on the Escape, delivery of our original vehicle choice wa about the Escape and helped to make our buying process very easy. Due to the recent recall on the Escape, delivery of our original vehicle choice was going to be delayed. Steve understood our concerns with this and was able to locate a vehicle that met our needs and was not involved in the recall. We greatly appreciated this effort. More
Lisa Esposito is the best. Straight forward and professional. Ask for Lisa if you go to Crossroads Ford. We were very happy with her customer service. professional. Ask for Lisa if you go to Crossroads Ford. We were very happy with her customer service. More
Always have had great experiences with Crossroads Ford in Cary. Very friendly and courteous customer service. Great selection of vehicles to choose from on the lot as well. Would recommend to others who a Cary. Very friendly and courteous customer service. Great selection of vehicles to choose from on the lot as well. Would recommend to others who are looking at purchasing a vehicle. More