Crossroads Ford Apex

I gave the rating above because Mark Rooyakkers and the staff at Cross Road Ford, Really made an effort to make sure I got what I need in my new vechile. From securing financing to vechile pick up. The sta staff at Cross Road Ford, Really made an effort to make sure I got what I need in my new vechile. From securing financing to vechile pick up. The staff was very professional. Mark, made every effort to keep me informed and update every step in the process. I would definitely refer him to anyone in the market for a vechile. More

Mark Rooyakkers was my salesman and I purchased a new truck recently. Mark is very knowledgeable of your product line and could answer all of my technical questions, which I asked many. Mark was very res truck recently. Mark is very knowledgeable of your product line and could answer all of my technical questions, which I asked many. Mark was very responsive replying promptly to each email and phone call. He also provided superior service even after the sell and assisted as my truck had some add-on's installed. More

The minute we walked in the door Jim Kamara greeted us and made us feel welcome. He listended to our needs and met them on every level. We were looking for a safe, reliable, and affordable used car. He wa and made us feel welcome. He listended to our needs and met them on every level. We were looking for a safe, reliable, and affordable used car. He was polite, respectful, helpful, very knowledgable, and took the time to work hard finding just the right fit for us. He showed us his inventory of used cars on an I-Pad and all ready had some options in mind that he knew would fit our needs. He was honest and showed that he cared about us and our buying experience. Jim made our experience at Crossroads Ford of Cary easy, stress free, and seemless. I highly recommend anyone to go to Crossroads Ford of Cary and ask for Jim Kamara. He is a class act. Craig Maxa in the Finance area at Crossroads Ford of Cary helped us with all the paperwork. He explained all the details clearly and made the purchase of the vehicle an easy one. More

The service was excellent! The guys that worked with me were very informative and helpful. I will deffidently be returning for any future purchases that I may have. were very informative and helpful. I will deffidently be returning for any future purchases that I may have. More

All of the employees were very friendly and courteous. Mike Hudson had an answer for every question that I wanted answered. I based my rating on overall performance of the dealership employees and their Mike Hudson had an answer for every question that I wanted answered. I based my rating on overall performance of the dealership employees and their attitude and attending to my needs or any questions that I put forth. I would also like to thank Patrick Rowe for setting up the bluetooth and transferring my telephone directory to the Ford Fusion. I used to be employed by Helmold Ford before Crossroads Ford put their name on the dealership and I can't remember so many sales people trying to rush to hold the door open for the customer, even if it wasn't that particular salesman that sold the customer the vehicle. Once again, thanks to all for a job well done and a happy new year to all. More

Archie Tyson was great. He went the extra mile in getting the exact car we wanted at a good price. The dealership was quick to address even the smallest issue. the exact car we wanted at a good price. The dealership was quick to address even the smallest issue. More

I found the team at Crossroads very professional and friendly and easy to work with, which made this transactions very smooth. The key component in this transaction to me was reliability and cost and Fo friendly and easy to work with, which made this transactions very smooth. The key component in this transaction to me was reliability and cost and Ford met those on all fronts. More

I started my morning on July 4, 2012 by searching for Royal Blue trucks online. I emailed Crossroads Fords, Cary, internet division inquiring about a 2011 F150 4x4 that I found on their website. Within Royal Blue trucks online. I emailed Crossroads Fords, Cary, internet division inquiring about a 2011 F150 4x4 that I found on their website. Within 30 minutes I had a reply from Mark Rooyakkers that he wanted to verify that the truck was still in inventory. Within an hour I had the answer & had set up for a test drive at 1. By 3 I drove off the lot with that truck after working with both Mark & Tyler. This is the 2nd new vehicle I have bought from Crossroads in Cary. The last one I traded for this one. I feel sure my next vehicle will come from them also after the attention & service I have received from them. We ran into a couple hiccups the day I purchased the truck & the week following, nothing wrong with the truck, just a few details that had to be addressed. The folks at Crossroads did all in their power to correct the situation in a timely fashion & I couldn't be happier with the whole process. I highly recommend them to anyone who mentions wanting a new vehicle. More

Great salesperson! The whole experience was very pleasant. Not sure I got the best price, but left happy. I hate hassles! I live very close to the delaership and think this should make my service pleasant. Not sure I got the best price, but left happy. I hate hassles! I live very close to the delaership and think this should make my service issues easier. I also had a very good experience with the service department a couple of years ago and hope that will continue with my new car! More

We meet with Steve initially through an internet inquiry. We were looking at the possibility of getting a new car to replace our current vehicle with $160K miles. What was great, is that Steve contacted us d We were looking at the possibility of getting a new car to replace our current vehicle with $160K miles. What was great, is that Steve contacted us directly when the dealership began to run a new incentive on several 2012 vehicles. We came in the following day and purchased our car the following business day. Steve could not have better served us during the process. He personally walked us through the entire process and the dealership also saw our employment and offered us some additional incentives. What great service as we were already buying the car but they continued to find us additional savings. They also were able to get us a lower rate on our loan than previously communicated. They have also followed up with us several times to ensure we were 100% satisfied. That was done by the manager from the dealership as well as from Steve. They have exceeded our expectations and have this has been our best car buying experience in the last 20 years. We would definitely look to get another car from them in the future and will recommend them to any of our friends that are shopping for a new car. Tim O'Neill More