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Crossroads Ford Apex

Apex, NC

2.4
558 Reviews

1501 N Salem St

Apex, NC

27502

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558 Reviews of Crossroads Ford Apex

August 10, 2021

I came in on a Saturday afternoon. To look and ended up driving away with a new/used car. I was too easy. Had a great salesman Kashone Devon Maye, he answered all my question. More

by CarolS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashone Devon Maye
August 05, 2021

I came in today because there was a recall on my airbags. Hannah was the associate that helped me. She was so helpful and friendly! I noticed when I pulled away that my dash board was saying..oil change..so More

by brives808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah
May 05, 2021

Wish I could rate lower than one star. Took my car in for Ford recall involving ABS system. Service tech said and wrote "will need to replace HCU before recall can be done." Recall involves replacing H More

by charlesscott11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Schweisthal
June 27, 2020

The customer service is the worst i have ever had I bought a 2019 F250 Diesel in February 2019 shortly after I noticed water in the floor so I took it in for service the next day I was told it was fix More

by yukonbarks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Schmidt
April 29, 2020

Having service issues with Crossroads Apex? I HIGHLY recommend contacting Cindy McKenzie, Customer Relations Mgr. She has aided me on several occasions with GLOWING results. She’s the main reas More

by Bob G
Recommend Dealer
Yes
Employees Worked With
Robert Rudloff- Service Mgr
September 14, 2019

Overtightened lugnuts I purchased a 2015 vehicle in Jan 2019 from Crossroads Ford of Cary. According to service records the vehicle had been serviced and new tires put on i More

by Jerry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember the names
June 29, 2019

SCAM CITY Do NOT take your car or truck into this service center. They are the most dishonest sly people you will ever deal with. Had a serious problem with my More

by NCSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sterling Dyer
March 22, 2019

Great Experience as Always Derrick Allen was great helping us get the deal we needed so that I could get my dream Flex! He was efficient, courteous and I never once felt pressur More

by SMacNeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Allen
February 21, 2019

Horrible Experience! Use another Ford dealer The most dishonest people I’ve ever dealt with. Horribly unprofessional, they will lie and then call you the liar. They advertise deals that they don’ More

by Caroline
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Wasson salesmen, Greg Vandeloo sales manager
December 29, 2018

Horrible experience I have taken my 2016 Ford Focus in this service department several times for transmission repair under warranty. After it was replaced I was told t More

by chickadee756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stering