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Crossroads Ford Apex

Apex, NC

2.4
558 Reviews

1501 N Salem St

Apex, NC

27502

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558 Reviews of Crossroads Ford Apex

December 03, 2018

The worst Life long "Ford Family" employee and customer. Went to this dealership a few years back and they said "we don't lease cars." xxx? Most recently I note More

by FordFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike B
November 14, 2018

Horrible Customer Service! Horrible customer service, don't deliver on their promises, enjoy wasting customers time! We bought a Ford Flex from Crossroads Ford in October and i More

by Carbuyer126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick and Cindy
May 10, 2018

Great people to Go to when buying a vehicle! Go to when buying a vehicle! Derrick Allen was my salesman and he did a wonderful job. He was very helpful and knowledgeable about the truck that I ev More

by Blue devil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Allen
February 21, 2018

Great service in purchasing a vehicle I appreciate Derrick Allen the salesman who helped me in purchasing a new vehicle at Crossroads. He worked with me on deciding on a vehicle and getti More

by Martin McKinnon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Allen
December 04, 2017

I had the best and most respectful salesmanever! I went to buy my second Fusion here. I met a salesman, Derrick Allen. Remember that name. He is so respectful and welcoming. He just wanted to make s More

by Margaret Williamson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Allen
November 11, 2017

Recently Visit for service and Recall Both time I had an excellent experience with service center personnel. All very friendly, efficient and very knowledgeable. I would recommend anyone f More

by chandrakant mehta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Urich and others
October 06, 2017

They diagnosed the problem we were having Very pleased with the service efficiency and solution to our problem with our brake fluid. The service people explained the problem and discussed opt More

by Carolyn Fleder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry. do not remember names but they were very helpful
October 02, 2017

Trade In Visit Derrick Allen was a pleasure to work with! He made a not so fun process enjoyable with his sense of humor! Honest and on our side! Thank you, Derrick More

by Mcooper5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Allen
August 29, 2017

2014 FORD Focus recall items checked in about 0800 22 AUGUST 2017 for the latch problem & JEREMY BAKER, the service rep, informed me that FORD also needed to check for a reported More

by AIRDALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEREMY BAKER*************************************EXCELLENT!
August 25, 2017

Very Satisfied Customer Great buying experience and love the Fusion I purchased. They listened to my requests and worked with me to identify and locate a vehicle that was to More

by Happycust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean-Marie Poisson
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