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Criswell Honda

Germantown, MD

4.8
3,050 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,050 reviews

April 19, 2012

I discussed with Mr. Nicolet my concern about squeaky brakes and my wish to have a 27 point done since I last had it done March 2011. The dealer rep asked incisively about the nature of the squeaking. More

by lavrentipancho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2. Buddy Nicolet and a mechanic named Patrick
April 19, 2012

I always go to Criswell Honda for my oil changes every three months. They usually spot some other preventative maintenance that needs to be done. I always trust their judgement and have it done. After More

by patk1212
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
April 19, 2012

I purchased a 2012 civic from Criswell. Mr. Jorge Almeida was my sales consultant, and Mr. Esteban Mesa was the sales manager. These guys were very patient, respectful, polite, and extremely helpful. I shopp More

by RezaGhiasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montgomery Village, Esteban Mesa
April 19, 2012

Mark was so helpful to explain us each and every thing in a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily acco More

by Iffi Khan
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mead
April 18, 2012

Awesome price, haggle free, and good customer service. Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR e More

by hologram
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 18, 2012

I had the best experience with Dominique and Criswell. I had all my discussions/negotiations with Dominique before coming to the dealership. He gave me the best price and also matched every other accessory More

by allys.bills
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 18, 2012

Dominique and Esteban were very helpful with my new car purchase. They were both extremely knowledgeable and were extremely patient as I tested many cars before deciding on my new car. Everyone was very More

by aracelisacura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Mesa
April 18, 2012

We had a great experience buying our car from Suvin. As several other reviews state, he definitely seems to have an approach that works. He is not at all pushy and you feel very comfortable that he is tryi More

by happycustomer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 18, 2012

Ken called me to make agreement to meet and when I was running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up More

by HAS2
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
April 17, 2012

As I have said before, I have dealt with Criswell for the last 7 years and could not be happier with the service that I have recieved. Dealing with Stacy Strates, Bill DeGuzman and all the others that I hav More

by donjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILL DEGUZMAN
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