Criswell Honda

Got a great deal on an 2011 Accord EX-L; I used USAA's best price (powered by zag.com) and contacted 3 dealers. Criswell offered extremely competitive pricing and I got 2 years worth of free oil changes. best price (powered by zag.com) and contacted 3 dealers. Criswell offered extremely competitive pricing and I got 2 years worth of free oil changes. Mark was flexible and worked with me and my family to find the right vehicle for us without being overly pushy or employing b.s. sales tactics, which would have turned me and my wife away. Best of all, no surprises! I left the quality of work at N/A because a rim, or two, needs balancing and they owe a small plastic piece that goes near the shift knob. I suspect these issues will be resolved with minimal effort on my part however. More

Bought new CRV in July. Took 2 days to get car. Went on a Friday to start paperwork so that all I had to do on Saturday was the title & tags. Had to wait 3 hours to see lady about title & tags. Have vanity t Friday to start paperwork so that all I had to do on Saturday was the title & tags. Had to wait 3 hours to see lady about title & tags. Have vanity tags that I wanted to switch. Title & tags lady did not know if I could transfer them from a car to an SUV.Temp tags was running out, was promise that I would have tags before they ran out and they would be Fed Ex to me Since I would not be able to make it down during the week.. Spoke with General Manger on day that tags were running out. He told me that I could use my old tags on the car since they were not dead. Spoke with MVA and that is not true that you can do that.Got stickers same day that tags were running out. Several people lied for a couple of days to me that I would have them before tags ran out. I will not be doing business with this dealership again. More

What a relief! Dealing with Criswell Honda was a dream. After some terrible experiences dealing with the other Honda dealers in the area, I called Criswell. Within minutes, over the phone, Internet Sales After some terrible experiences dealing with the other Honda dealers in the area, I called Criswell. Within minutes, over the phone, Internet Sales Manager Steve McCall beat every other offer by a significant amount and promised no surprises when I came to buy the car. Based on my other experiences, I was dubious -- but turns out I had nothing to fear. Salesman Kwame Odem handled the sale -- and he was so friendly and easy to work with. I got the price I wanted on a new Honda Fit without hassle or heartburn. After the sale, the dealership started to close but Kwame took the time to show us the car's features and never rushed us. My wife, who loathes car buying, told me how relieved she was with the process. A quick, easy sale and the friendliest service from an honest, efficient, clean dealership! They are the real deal. I highly recommend Criswell and will be a customer there for life! More

Went to look for new Honda and worked with a very patient and understanding salesman Victor. Unfortunately, Honda didn't have the model that fit my needs so I ended up getting another car. However, I would and understanding salesman Victor. Unfortunately, Honda didn't have the model that fit my needs so I ended up getting another car. However, I would work with Victor if I ever in the market for a Honda More

I am proud to say I am a new owner of the Brand new 2010 Honda Accord Cpe I love it its my weekend car and it definitely turns heads. This is my 5th Honda and I just know its gonna last forever and most Honda Accord Cpe I love it its my weekend car and it definitely turns heads. This is my 5th Honda and I just know its gonna last forever and most importantly that its gonna be well taken care of. Criswell Honda has been taking care of me for years, I always look forward to the next purchase. I appreciate you Criswell Honda. I will continue to come here for years to come because not only does Jarrod work hard for me but I have yet to see someone give me a better deal and customer service so I'll be a customer for a lifetime unless I get a Maserati---- and I dont see that happening anytime soon! More

Long story short: had a fixed price offer and financing set through my bank. Criswell Honda told me I was required by federal law to fill out the dealership fnancing request. The salesman said it was manda set through my bank. Criswell Honda told me I was required by federal law to fill out the dealership fnancing request. The salesman said it was mandated by the Patriot Act. Unfortunately for Criswell Honda, I am a lawyer. I knew they were full of it and refused. Still, what should have been a very quick experience (fixed price, check in hand, no test drive, etc.) became a four-hour ordeal as first the salesman and then the finance manager tried every trick in the book to get me to apply for financing. I had to leave the dealership twice (they called me back both times) before I was finally able to buy my car at my fixed price. The dealership was clean and I can't comment on how their sales staff is on other issues but I wouldn't recommend anyone go there simply because of the incredibly hard-sell I got on the dealer financing issue (it was probably the only way they were going to turn any sort of profit on the car). 0 out of 0 people found this review helpful. More

We had a great experience at Criswell Honda a week ago and just wanted to fill everyone in. We were shopping for a new car, and we wanted something that has alot of room and ruggedness. Well we wound up and just wanted to fill everyone in. We were shopping for a new car, and we wanted something that has alot of room and ruggedness. Well we wound up buying a TRUCK! We drove the Ridgeline after looking at the Pilot and really liked the features in the bed and all that we could do with it. It tool a salesman who knew what he was talking about or we would have never considered that at all. Well there ya go! And this is turning out to be our best vehicle to date in terms of how happy we are. Thank you Criswell Honda! More

I went to Criswell Honda when I was looking for a Ridgeline. I did a lot of research on the internet before I walked in the door. I wanted a truck, and also looked at the Toyotas. But when I got t Ridgeline. I did a lot of research on the internet before I walked in the door. I wanted a truck, and also looked at the Toyotas. But when I got to Criswell Honda, I could not pass up the deal I got. I was pleasantly surprised at how easy the process was and how helpful the salesmen were that helped me. They had the truck right there on the lot that I wanted. How refreshing! I had a great experience at Criswell Honda….hope you try them too. More

You'll get a lot of love when you are shopping for the car, but as soon as you leave the lot w/ a car you purchased, the feeling of love ends. And don't put much value in their word when they make promis car, but as soon as you leave the lot w/ a car you purchased, the feeling of love ends. And don't put much value in their word when they make promises before a purchase, make sure you get it in writing. They have a document called "Due on Deal". This is a true commitment that they will give you the service you promised. I was able to get one thing in writing before leaving the dealership w/ a car, but I was promised another thing verbally. They now act like they never promised me anything. If I lost the due on deal slip. they wouldn't even given me the other item they promised me. As mentioned, just dont expect a lot of love from the dealership after signing on the dotted line. Check everything thoroughly in the car before leaving (including all computer features of the vehicle). If there is some feature missing and they promise to give it to you if you purchase the vehicle, make sure you get it in writing. I probably wouldn't recommend this dealership to anyone. This is by far the worst treatment I have ever received from a dealership after having purchased a car from them. More

Highly recommend Criswell. I rate them a bit above Hersons and Sport and better than other local dealers such as Shockley and far, far better than the gip joints Ourisman and College Park. Criswell's Hersons and Sport and better than other local dealers such as Shockley and far, far better than the gip joints Ourisman and College Park. Criswell's internet sales department is state-of-the-art, very modern. Criswell will give you a good price and they work with you on a trade-in value and financing. They will not be upset if you counter any of their offers, they are reasonable. Equally important, they will work with you after the sale. Unlike most other dealers, especially Ourisman and College Park, I have never seen Criswell attempt to trick thier customers with overpriced addendums like they do down at Ourisman. I would be very suspicious of any positive postings for Ourisman and College Park. My experience with them coupled with the many negative reviews all over the internet does not support any positives. Shop at Criswell or even Hersons or Sport and you will receive your best overall deal. More