Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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You don't go into a car buying experience thinking this is going to be straightforward, stress-free, and/or fun. But I honestly lucked out in getting to work with Suvin Viswanathan. He was courteous, knowl is going to be straightforward, stress-free, and/or fun. But I honestly lucked out in getting to work with Suvin Viswanathan. He was courteous, knowledgeable, and most importantly to me, straightforward. He got me a great price on my trade and got me into the car I needed and wanted (Pilot). I love it! And I'm very pleased with the experience. I would buy from Criswell again, especially if Suvin is there to help me. (I also had a great experience with Jessica Baum, the Finance Manager who helped me. She was quick and made everything clear and easy). More
Mr. Dominique Vattuone, Thank you for all your help in Mr. Dominique Vattuone, Thank you for all your help in explaining the features my new Honda civic has, it was an eye opener to see the benefits tha Mr. Dominique Vattuone, Thank you for all your help in explaining the features my new Honda civic has, it was an eye opener to see the benefits that are giving to a civic driver. The miles this cars gives me is unbelievable!!, and how smooth of a ride is. You are very professional, courteous, and cute!... Thanks for all your help with my purchase, and made the purchase go by smooth. More
We have been taking our cars to Criswell Honda for service for many years but this was our first new car purchase at this dealership. We were excited to purchase a new minivan after not having purchas service for many years but this was our first new car purchase at this dealership. We were excited to purchase a new minivan after not having purchased a new vehicle in over ten years, but we were not looking forward to having to play the new car purchasing "games". We didn't have to deal with any of that with Suvin Viswanathan. He was not the typical car salesman. He was not pushy and worked hard to get us the best price for our Odyssey and trade-in. The entire buying experience was stress free. Suvin sent us follow-up e-mails to see how we enjoyed our new minivan and updated us on the staus of the dealer installed options that we purchased. We worked with Sean Hong in finance who was very helpful with financing and warranty options. He was so patient with our daughter who was extremely tired after having been at the dealership for several hours. We would highly recommend Suvin Viswanathan and Criswell Honda when purchasing a new car. More
I just want to write this review and let you know how helpful and courteous your sales rep Dominique Vattuone was. He was extremely helpful in explaining all the transactional details, and provided in-de helpful and courteous your sales rep Dominique Vattuone was. He was extremely helpful in explaining all the transactional details, and provided in-depth product information. He went above and beyond in helping me settle my transaction smoothly and answering all of my questions. He provided me with exceptional customer service. I am definitely recommending him to my friends and family. I would highly recommend Dominique and Criswell Honda if you are in the market for a car. A+. Thank you Dominique and Criswell Honda for making my experience wonderful. More
Let me start off by saying that my husband and I had not purchased a vehicle in 10+ yrs so we were nervous about the whole car buying experience. We got 3-4 quotes from different dealerships and Criswell ca purchased a vehicle in 10+ yrs so we were nervous about the whole car buying experience. We got 3-4 quotes from different dealerships and Criswell came in with the best quote. We called Mark Mead and left a message on his voicemail letting him know that we wanted to schedule an appointment. He called us back right away. Working with Mark has been a wonderful experience. He is very professional, very informative and all around a great guy to deal with. Would highly recommend Mark to friends and family to purchase a vehicle. More
Great Service..very professional ,courteous and His advice has always been very helpful and I must say that you are very fortunate to have such an outstanding and devoted employee among your sale staff advice has always been very helpful and I must say that you are very fortunate to have such an outstanding and devoted employee among your sale staff. More
I purchased Odyssey in August of 2011. This guy was telling me what a great deal i was getting. Now the same model goes for $2,500 less (it is more than 8%) Is milk in the store 8% cheaper than in Augu telling me what a great deal i was getting. Now the same model goes for $2,500 less (it is more than 8%) Is milk in the store 8% cheaper than in August. NO!!!. I know they took advantage of me and they have no remorse. So before you buy - you have to know that it is not the best price. It is never the best price with this guys. I will buy my next car from different dealer. More
I had a great experience at Chriswell. Zahir was very helpful and was very knowledgeable. He was able to answer all my questions and gave me some really good advise. I am one step closer to choosing my n helpful and was very knowledgeable. He was able to answer all my questions and gave me some really good advise. I am one step closer to choosing my next car. I will definitely go back and hopefully find the perfect car for me here. :) More
If I could give this dealership a negative number I would. Not everyone will have the same experience as me when buying a new car but it was bad enough for me to write a letter to the GM and owner. would. Not everyone will have the same experience as me when buying a new car but it was bad enough for me to write a letter to the GM and owner. I will keep this short and sweet. I could list a number of things that went or were wrong with this dealership but I will focus on the biggest offense. I was given a price quote online and when I went in to test drive and purchase the car, I was told they would not honor my quote. After 2 hours of wasted time and even dealing with a manager, this did not change. I had an out the door quote in writing and it apparently stood for absolutely nothing here. The sales agent even attempted to lie about the quote. I felt cheated and frustrated. Dishonesty and lack of integrity highlighted this trip to the point that I will never be back to Criswell. To top it all off I went to Criswell on the word of my buddy (who came with me), a former Criswell employee. Even he shook his head at how things had changed. One day later, I purchased my car from Heritage Honda in Westminster. The difference in treatment and the heck of a deal I got was night and day. More
I was at your dealership getting my car serviced and had questions about the accord and civic. Zaheer one of your employees was very helpful and I was impressed by his knowledge of the car. I would defini questions about the accord and civic. Zaheer one of your employees was very helpful and I was impressed by his knowledge of the car. I would definitely buy a car from him when I am ready to take the plunge! More











