Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,979 reviews
Ken Lamb was very helpful in trying to get me into a used CRV, which was what I started out wanting. Throughout the process he did his best to answer my questions. When I realized that I was better served CRV, which was what I started out wanting. Throughout the process he did his best to answer my questions. When I realized that I was better served with a new car, he helped me with that too. He did a great job and I really appreciate his efforts. More
Had a great purchasing experience here, so had taken in my Civic for an oil change. Very welcoming and was in/out in less than 20 mins! Couldn't ask for more, great team. my Civic for an oil change. Very welcoming and was in/out in less than 20 mins! Couldn't ask for more, great team. More
I worked with four or five different dealers over the phone, internet, and email. Mark at Criswell was easy to work with, honest, and ended up having the best price. Always a bit of a skeptic, I really phone, internet, and email. Mark at Criswell was easy to work with, honest, and ended up having the best price. Always a bit of a skeptic, I really expected the deal to fall apart at the last minute. Quite the contrary, it was smooth and easy. I walked in the door and the paperwork was ready to go exactly as we'd agreed over email and the phone. The process could not have been easier. If you're in the market for a call, give Mark a call or shoot him an email. Ask around at other dealerships and you'll likely end up the same place I did: as an extremely satisfied Criswell customer. More
Great experience working with Ken Lamb. We live out of state and had to travel about 90 minutes one way to get to Criswell, but Ken made this well worth it. We found what we were looking for online and Ke state and had to travel about 90 minutes one way to get to Criswell, but Ken made this well worth it. We found what we were looking for online and Ken contacted us at home and answered our questions and made us feel comfortable going so far from home to make this purchase. Ken made our experience at Criswell our best car buying experience to date and we will definitely check Criswell out the next time we need to buy a car. No complaints about financing either, we worked with Kolo who was friendly and chatted with us throughout the process which made the time go quickly. More
We have always had good experiences while shopping for cars at Criswell. Between Chevys and Hondas this is our seventh car. We found the salesmanship and expertise we received from Suvin to be outstanding cars at Criswell. Between Chevys and Hondas this is our seventh car. We found the salesmanship and expertise we received from Suvin to be outstanding. He is professional in his approach, and is more knowledgeable than other salespeople, which is saying something because most of your salespeople are pretty good. More
After looking for over 2 months for the right car at the right price, it was a pleasure to be able to work out several critical details over the internet as we had to drive 90 minutes one way from out of st right price, it was a pleasure to be able to work out several critical details over the internet as we had to drive 90 minutes one way from out of state to close the deal. Ken Lamb was extremely courteous and informative, as well as being overly available by coming in on his day off to help us. Between the paperwork and all the processing, it took just 4 hours thanks to the great staff at Criswell. This was the first time in over 35 years of buying cars that I actually enjoyed the buying experience instead of being made to feel like I was at the dentist having a root canal, thanks to Ken, Steve and Sean. And the fresh ground coffee machine in the showroom waiting area was an absolute delight to use while we waited for the staff to do all their good work. Add to the that the deal includes 8 free oil changes in the next 2 years, and Criswell can count on seeing me there again and again to enjoy being served so well. More
I have been leasing cars from Criswell Honda for a number of years. Victor Castro has been the sales person who has helped me through the process on two occasions. He made my day. Scott Swingler of years. Victor Castro has been the sales person who has helped me through the process on two occasions. He made my day. Scott Swingler More
My husband and I were in the market for a family friendly vehicle. We'd done our research online and knew what we wanted - A Honda CRV. Criswell had a decent amount of inventory for this product on their l vehicle. We'd done our research online and knew what we wanted - A Honda CRV. Criswell had a decent amount of inventory for this product on their lot which meant we had a lot to choose from for colors, models etc. The dealer showroom was extremely tidy and updated, the people were also well spoken and very helpful. We went in with a budget in mind and Kwamena was able to get us right within that range. We had of course recieved quotes from other dealers and Criswell was able to come in at a lower down payment and monthly payment (by quite a bit). Criswell also offers free oil changes for the first two years that you own the vehicle which none of the other dealers were able to offer. More
Suvin Viswanathan,Sales and Leasing, Criswell Honda of Germantown, is a huge liar! Do NOT trust anything he said through the phone. All he said would be lies! His manager, Walter, is a big liar too!\ Jus Germantown, is a huge liar! Do NOT trust anything he said through the phone. All he said would be lies! His manager, Walter, is a big liar too!\ Just pass by them! They always offer you a reasonable OTD quote and tell you the OTD price doesn't include the tax! What liars they are! More