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Criswell Honda

Germantown, MD

4.8
2,976 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,976 reviews

April 14, 2012

I came in for an oil change for my 2008 Honda and left with a new 2012 CR-Z! I met Suvin in the showroom and he was great, very personable. I didn't feel pressured to buy but somehow ended up leaving wi More

by angelac27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 12, 2012

Very quick and easy return on my '09 lease and great effort applied to keeping me as a customer with a new '12 lease. Very quick, but thorough work in finding the right car for me and follow-up process More

by pcurry69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Kmiec
April 11, 2012

We've been customers of Criswell for several years and have found their customer service and sales approach to be the best in the area. Their sales people are friendly, well informed and very professional More

by SteveJacober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 11, 2012

I had a really good experience with Criswell, and I look forward to taking my car back to them for oil changes. They sent the shuttle to the metro to pick me up, Ken answered all of my questions and even le More

by eah21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily A Hanson
April 10, 2012

Zaheer was very easy to work with. He was friendly and informative. He was not your "typical salesperson" and made recomendations for me that made sense. He even told me that I likely did not need certain More

by k10json
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 10, 2012

If you're looking for a fantastic Honda buying experience in the greater DC area, go to Criswell Honda and ask for Suvin. Besides being an all-around great guy (not "sales-y" or pushy AT ALL - who wants that More

by kwaxvik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suvin
April 10, 2012

Very helpful since the moment I walked in. I was interested in an accord and in less than fifteen minutes I was looking at the one I wanted. Ken was really helpful and patient due to the fact that a More

by Walt86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 09, 2012

Ken Lamb was very helpful in trying to get me into a used CRV, which was what I started out wanting. Throughout the process he did his best to answer my questions. When I realized that I was better served More

by sbliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 06, 2012

Had a great purchasing experience here, so had taken in my Civic for an oil change. Very welcoming and was in/out in less than 20 mins! Couldn't ask for more, great team. More

by BlkCiv04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy H.
April 03, 2012

We feel like we got a fair deal and service was good. Ken was very helpful and went out of his way to help us. More

by Ldennis5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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