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Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Mark Mead was very friendly, knowledgable and helpful, I would consider using him for my next car shopping . Esteban was willing to work on the payment we were comfortable with. Victor was quick and prompt would consider using him for my next car shopping . Esteban was willing to work on the payment we were comfortable with. Victor was quick and prompt. Overall it was great experience. More
I always go to Criswell Honda for my oil changes every three months. They usually spot some other preventative maintenance that needs to be done. I always trust their judgement and have it done. After three months. They usually spot some other preventative maintenance that needs to be done. I always trust their judgement and have it done. After all, my car is a 2003 Honda Element and it's much cheaper to pay $200 - $300 in preventative maintenance than to start paying $400 - $500 a month on a new car. I plan on keeping this car until I run it into the ground. Since it's a Honda I bet this will be a long time. The service I receive at Criswell is always top notch and the employees are all very friendly, courteous and helpful. More
Mark was so helpful to explain us each and every thing in a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily acco a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily accomplished. More
We had a great experience buying our car from Suvin. As several other reviews state, he definitely seems to have an approach that works. He is not at all pushy and you feel very comfortable that he is tryi several other reviews state, he definitely seems to have an approach that works. He is not at all pushy and you feel very comfortable that he is trying to get you the best deal possible. He made it clear that you could call him at any time with any questions. I bought my last car there, although with a different salesman, and will probably by my next car there. If you don't want to feel like you are getting a sales pitch, ask for Suvin. He will do all he can do for you! More
Dominique and Esteban were very helpful with my new car purchase. They were both extremely knowledgeable and were extremely patient as I tested many cars before deciding on my new car. Everyone was very purchase. They were both extremely knowledgeable and were extremely patient as I tested many cars before deciding on my new car. Everyone was very friendly and helpful. I am very happy with my new purchase. More
I had the best experience with Dominique and Criswell. I had all my discussions/negotiations with Dominique before coming to the dealership. He gave me the best price and also matched every other accessory had all my discussions/negotiations with Dominique before coming to the dealership. He gave me the best price and also matched every other accessory that other dealers offered me, at that same price. When I went there, it was past 6.00 and Dominique had already a few customers in hand. But, at no time, did I feel unattended. He was warm, friendly and answered all my questions with patience. He stuck to every little detail, which he promised over the phone, and there were no unwanted negotiations, no false schemes and no additional costs. He made the paper work very simple too. When I mentioned that I didn’t have a ride to the dealership, he was willing to pick me up. All the formalities ended at 10.00 in the night. So he also personally delivered the car to my residence. If you are looking for a dealer, who can offer you the best price and that too with no fuss, no sales jargons, and no games, you should go to Dominique. More
Awesome price, haggle free, and good customer service. Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR e Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR even though my credit score was over 800. Aside from that, it was a great experience. More
Ken called me to make agreement to meet and when I was running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up three cars for my wife and me to look at. He was very helpful and non-pressuring. Negotiating with Ken was very smooth and I didn’t have the feeling that I was being taken advantage of. I would recommend Criswell to anyone looking purchase a used car. More
I bought a Honda Pilot back in 2008, and had gone to the dealer perhaps a couple of time before "just to look". When I met Dominique I knew that I was in great hands!!. Very friendly, honest, professional dealer perhaps a couple of time before "just to look". When I met Dominique I knew that I was in great hands!!. Very friendly, honest, professional and made me feel comfortable by asking all the questions I needed to ask related the car I was buying. Dominique has special tact to people he "let you decide" he let you know your options, advantages, and help you decide; but never "rush" you into things that you might regret later, which is a wonderful thing. Everytime I had come to the dealer for a service done, he welcomes me nicely eventhough he might be very busy, he always has a little time for his customers. If I have a question about a service I still call him and he kindly guide me to the right place and to the right people. Every body that I have met there are very nice and courteous; but Dominique is very special always with a smile on his face! :) More
Dominique was recommended by a friend who told me what a great experience she had had with her vehicle purchase. Boy was she right on the money!! Not only was Dominique friendly but he was very helpful, a great experience she had had with her vehicle purchase. Boy was she right on the money!! Not only was Dominique friendly but he was very helpful, a true professional and super knowledgeable of his product that I felt very confident on the purchase I was making. He made sure he answered every question I had without hesitation and explained every detail. Making a big purchase, such as a vehicle, can be a bit intimidating but Dominique made sure I understood every step and detail. He certainly made sure I did not feel pressured as though I need to rush and make a decision. I have and will continue to recommend Dominique to friends and family and anyone in between who is and will be purchasing a vehicle. More