Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We had a great experience buying our car from Suvin. As several other reviews state, he definitely seems to have an approach that works. He is not at all pushy and you feel very comfortable that he is tryi several other reviews state, he definitely seems to have an approach that works. He is not at all pushy and you feel very comfortable that he is trying to get you the best deal possible. He made it clear that you could call him at any time with any questions. I bought my last car there, although with a different salesman, and will probably by my next car there. If you don't want to feel like you are getting a sales pitch, ask for Suvin. He will do all he can do for you! More
Dominique and Esteban were very helpful with my new car purchase. They were both extremely knowledgeable and were extremely patient as I tested many cars before deciding on my new car. Everyone was very purchase. They were both extremely knowledgeable and were extremely patient as I tested many cars before deciding on my new car. Everyone was very friendly and helpful. I am very happy with my new purchase. More
I had the best experience with Dominique and Criswell. I had all my discussions/negotiations with Dominique before coming to the dealership. He gave me the best price and also matched every other accessory had all my discussions/negotiations with Dominique before coming to the dealership. He gave me the best price and also matched every other accessory that other dealers offered me, at that same price. When I went there, it was past 6.00 and Dominique had already a few customers in hand. But, at no time, did I feel unattended. He was warm, friendly and answered all my questions with patience. He stuck to every little detail, which he promised over the phone, and there were no unwanted negotiations, no false schemes and no additional costs. He made the paper work very simple too. When I mentioned that I didn’t have a ride to the dealership, he was willing to pick me up. All the formalities ended at 10.00 in the night. So he also personally delivered the car to my residence. If you are looking for a dealer, who can offer you the best price and that too with no fuss, no sales jargons, and no games, you should go to Dominique. More
Awesome price, haggle free, and good customer service. Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR e Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR even though my credit score was over 800. Aside from that, it was a great experience. More
Ken called me to make agreement to meet and when I was running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up three cars for my wife and me to look at. He was very helpful and non-pressuring. Negotiating with Ken was very smooth and I didn’t have the feeling that I was being taken advantage of. I would recommend Criswell to anyone looking purchase a used car. More
Mark was so helpful to explain us each and every thing in a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily acco a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily accomplished. More
I bought a Honda Pilot back in 2008, and had gone to the dealer perhaps a couple of time before "just to look". When I met Dominique I knew that I was in great hands!!. Very friendly, honest, professional dealer perhaps a couple of time before "just to look". When I met Dominique I knew that I was in great hands!!. Very friendly, honest, professional and made me feel comfortable by asking all the questions I needed to ask related the car I was buying. Dominique has special tact to people he "let you decide" he let you know your options, advantages, and help you decide; but never "rush" you into things that you might regret later, which is a wonderful thing. Everytime I had come to the dealer for a service done, he welcomes me nicely eventhough he might be very busy, he always has a little time for his customers. If I have a question about a service I still call him and he kindly guide me to the right place and to the right people. Every body that I have met there are very nice and courteous; but Dominique is very special always with a smile on his face! :) More
Dominique was recommended by a friend who told me what a great experience she had had with her vehicle purchase. Boy was she right on the money!! Not only was Dominique friendly but he was very helpful, a great experience she had had with her vehicle purchase. Boy was she right on the money!! Not only was Dominique friendly but he was very helpful, a true professional and super knowledgeable of his product that I felt very confident on the purchase I was making. He made sure he answered every question I had without hesitation and explained every detail. Making a big purchase, such as a vehicle, can be a bit intimidating but Dominique made sure I understood every step and detail. He certainly made sure I did not feel pressured as though I need to rush and make a decision. I have and will continue to recommend Dominique to friends and family and anyone in between who is and will be purchasing a vehicle. More
Folks at Criswell Honda were very friendly, attentive and very supportive. Salesman knew their products, options and incentives. We had a great experience purchasing our first Honda product. Thanks Cris very supportive. Salesman knew their products, options and incentives. We had a great experience purchasing our first Honda product. Thanks Criswell and keep up the good work! More
As I have said before, I have dealt with Criswell for the last 7 years and could not be happier with the service that I have recieved. Dealing with Stacy Strates, Bill DeGuzman and all the others that I hav last 7 years and could not be happier with the service that I have recieved. Dealing with Stacy Strates, Bill DeGuzman and all the others that I have come in contact with, could not have been a more pleasant experience. Keep up the good work. More