Criswell Honda

Dominic, is the best. He send me an e-mail with the Dominic, is the best. He send me an e-mail with the current promotions and we were consider buying a new car. when we went there he was so friendly a Dominic, is the best. He send me an e-mail with the current promotions and we were consider buying a new car. when we went there he was so friendly and explain me all the details about the car. we check other dealers and the customer service was not good. but with Dominic you feel like he is a family!! he make the sales process very easy. and he never was rushing us. love the experience and ofcourse will refer more customer to Dominic. More

Mr.Dominique Vattuone, Buying a new car has never Mr.Dominique Vattuone, Buying a new car has never being a smooth transaction, until I met Dominique at my local Honda dealership. He was very prof Mr.Dominique Vattuone, Buying a new car has never being a smooth transaction, until I met Dominique at my local Honda dealership. He was very professional, knowledgeable, friendly and proactive in responding to all the questions I had about the Honda Pilot. Dominique highlighted the great features and benefits s of the vehicle that I was thinking about purchasing. Dominique started his conversation by asking open probe questions that were focusing on my needs, to me that was very pleasant experience which let me to purchase the Pilot that day. With the work of his supervisor Esteban and team, my family and I are enjoying our new vehicle. I would recommend family and friends to Dominique when looking to purchase a vehicle. More

I purchased my Honda from Criswell and it was a very pleasant experience. I have gotten nothing but the best, and most professional care from Stacy Strates in the service department. I bring in my car pleasant experience. I have gotten nothing but the best, and most professional care from Stacy Strates in the service department. I bring in my car for service and just last week purchased new tires from Criswell. This is only due to the care and honesty I get from Stacy. What a pleasure to deal with her and for this reason, I have highly recommended Criswell to many of my friends. She is the reason that I intend to purchase another Accord in the very near future. Stacy is truly asset to this dealership. More

Victor Castro helped me find the right car at a fantastic price. Victor is friendly, straightforward, and conscientious. This is the second new car I have purchased from Victor at Criswell. It's great to hav price. Victor is friendly, straightforward, and conscientious. This is the second new car I have purchased from Victor at Criswell. It's great to have someone to go to for help with such a costly decision. More

I thought Suvin was great to work with. He was honest and gave me my options up front. He looked out for my best interest. This was my second time buying from him and it will not be the last time. I would re gave me my options up front. He looked out for my best interest. This was my second time buying from him and it will not be the last time. I would refer him to friends and family in the future. He guided me through the process and gave me a great deal on the car that I wanted. He was not pushy and made me feel very comforatable with my decision. His customer service was also outstanding. He made every possible effort to make this transaction as easy as possible. More

This was my first official brand new car that I have bought myself. I was contacted by two other dealerships and the experience was not fun, and when I contacted by Mark and listened to his message, I i bought myself. I was contacted by two other dealerships and the experience was not fun, and when I contacted by Mark and listened to his message, I immediately felt comfortable. He was great to work with, and made the car buying experience easy and understandable. When I found out that he had only been working there for 14 months, I was surprised. I definitely thought he had been doing this a lot longer. It was a great experience! More

Like most folks, I don't buy cars that often. Dealerships sell more in a day than I've bought in a lifetime. It's astonishing, then, that so many still try to sell cars as if they were stuck in Dealerships sell more in a day than I've bought in a lifetime. It's astonishing, then, that so many still try to sell cars as if they were stuck in the 1950's. Here's why I found the Criswell experience so positive. At two other dealers, they played the "how can I earn your business" game and, when asked for their best price, spent 20 minutes "consulting" with their "sales manager," then came back with a price that was about a $1000 higher than Edmunds or Consumer Reports. I walked out. At Criswell, Mark Mead found me the car I wanted, let me drive it and quoted what was in fact their best price [far better than the others.] He was patient, knowledgeable, and treated me like an adult -- not a sucker at the Carny. I returned the following day with my wife to let her test drive the car I had chosen. After riding with us and hearing our comments, Mark suggested she take a look at another model. We did, drove it, and decided it was exactly what we wanted. Again, Mark went along for the ride, mostly listening to what we had to say about the car and explaining its features. He never asked what he had to do to "earn our business." He just did it. After receiving an email from Mark with a very fair price quote, we returned to the dealership the following day. Mark let us drive the car we had requested, then turned us over to finance manager Sean Hong who excused himself for a moment to "check something." When he came back he told us he was finding out whether a "one-month-free" offer on the Accord was available on the Crosstour as well. It was. How can you not like a dealership when the "closer" tries hard to save his customers as much money as possible? Sean's cheerful disposition and outgoing nature made even the up-sell pitch for dealer options go fast and easy. [Not to mention honest and persuasive.] All in all, I can't think of any reason you wouldn't drive the extra ten minutes and buy your Honda from Criswell. They sell more than anybody in the area -- and it's easy to figure out why. More

I purchased a 2012 civic from Criswell. Mr. Jorge Almeida was my sales consultant, and Mr. Esteban Mesa was the sales manager. These guys were very patient, respectful, polite, and extremely helpful. I shopp was my sales consultant, and Mr. Esteban Mesa was the sales manager. These guys were very patient, respectful, polite, and extremely helpful. I shopped online and Criswell was able to offer me the most competitive price so they got my business. They offer free oil changed for 2 years or 8 oil changes, which is very respectable. Jorge is very to get in touch with via cellphone, text message, or his work number. He went in work at 11, instead of to satisfy my needs. He worked with me and never tried to sell me something more than what i needed. By using this Criswell, i am well in my budget now and i never felt cheated an any point unlike i did with other dealers, making me feel good about my purchase. Needless to say, i would recommend Criswell and Mr. Jorge Almeida as your sales consultant. I feel great about my buy and the price which i bought it at. -Reza Ghiasi. More

I discussed with Mr. Nicolet my concern about squeaky brakes and my wish to have a 27 point done since I last had it done March 2011. The dealer rep asked incisively about the nature of the squeaking. brakes and my wish to have a 27 point done since I last had it done March 2011. The dealer rep asked incisively about the nature of the squeaking. I waited for just 20 minutes while the shop analyzed the situation under the hood. Mr. Nicolet informed me in detail about the nature of the repairs that would need to be made, especially underscoring the importance of doing necessary work on the timing belt. He itemized each cost as to labor and parts. He also gave me a special rate for the timing belt that was stipulated in a flyer that I had received in the mail. About the timing belt, I know nothing about that except that neglect means xxxx on the highway, and that repair or replacement is exceedingly exacting. For this repair I rely on the integrity of the dealer, of course, and I have never been disappointed. I brought the vehicle in just before 8 a.m. and got it back at 12:30. Criswell also puts the vehicle through a car wash, a handy service. More

Mark was very friendly and helpful in the purchase of my 2010 Honda Crosstour. He helped with all aspects of the purchase and explained the vechicles options to me so I was very comfortable driving it after 2010 Honda Crosstour. He helped with all aspects of the purchase and explained the vechicles options to me so I was very comfortable driving it after leaving the dealership. I recommend Criswell Honda to anyone who is looking to purchase a car. More