Criswell Honda

Coming to the USA from India, I have never bought a new car in my entire life, and I can’t find ways to thank you for all of your help and explanation of Hondas. You made the finance, insurance and the who car in my entire life, and I can’t find ways to thank you for all of your help and explanation of Hondas. You made the finance, insurance and the whole purchase perfect. Thank you thank you Sir. More

Dominique, I was really encouraged to view people’s Dominique, I was really encouraged to view people’s rating at dealer rated by some friends. It was a true benefit to have worked with you Dominiqu Dominique, I was really encouraged to view people’s rating at dealer rated by some friends. It was a true benefit to have worked with you Dominique on the last day of the month and finally was able to acquire my dream car. I got nothing but the best customer service from you. Thank you for taking your time and been patient with me. I would tell all my family and friends to go visit you, when they ask me about my new car. More

I just want to write this review and let you know how helpful and courteous your sales rep Dominique Vattuone was. He was extremely helpful in explaining all the transactional details, and provided in-de helpful and courteous your sales rep Dominique Vattuone was. He was extremely helpful in explaining all the transactional details, and provided in-depth product information. He went above and beyond in helping me settle my transaction smoothly and answering all of my questions. He provided me with exceptional customer service. I am definitely recommending him to my friends and family. I would highly recommend Dominique and Criswell Honda if you are in the market for a car. A+. Thank you Dominique and Criswell Honda for making my experience wonderful. More

We have been taking our cars to Criswell Honda for service for many years but this was our first new car purchase at this dealership. We were excited to purchase a new minivan after not having purchas service for many years but this was our first new car purchase at this dealership. We were excited to purchase a new minivan after not having purchased a new vehicle in over ten years, but we were not looking forward to having to play the new car purchasing "games". We didn't have to deal with any of that with Suvin Viswanathan. He was not the typical car salesman. He was not pushy and worked hard to get us the best price for our Odyssey and trade-in. The entire buying experience was stress free. Suvin sent us follow-up e-mails to see how we enjoyed our new minivan and updated us on the staus of the dealer installed options that we purchased. We worked with Sean Hong in finance who was very helpful with financing and warranty options. He was so patient with our daughter who was extremely tired after having been at the dealership for several hours. We would highly recommend Suvin Viswanathan and Criswell Honda when purchasing a new car. More

Mark assisted me in finding a car that met my needs financially and for my everyday commute. I had owned a Honda in the past and was satisfied but got away from the Honda manufacturer. I was thinking o financially and for my everyday commute. I had owned a Honda in the past and was satisfied but got away from the Honda manufacturer. I was thinking of an SUV for the extra room for dragging around my everyday stuff but didn't really want the SUV feel. Mark had me look into the Crosstour because it gave me the extra room I was looking for without being an SUV. I felt comfortable talking with Mark about my needs/wants in a new vehicle. I felt no pressure that people say comes with buying a new car. My experience went above and beyond my expectations at Criswell. I will and have recommended Criswell and Mark to others that are looking for new vehicles. More

Excellent experience for me. I will recommend this dealership and employee to others that may be looking for a Honda. The knowledge and service was outstanding. dealership and employee to others that may be looking for a Honda. The knowledge and service was outstanding. More

I was at your dealership getting my car serviced and had questions about the accord and civic. Zaheer one of your employees was very helpful and I was impressed by his knowledge of the car. I would defini questions about the accord and civic. Zaheer one of your employees was very helpful and I was impressed by his knowledge of the car. I would definitely buy a car from him when I am ready to take the plunge! More

Let me start off by saying that my husband and I had not purchased a vehicle in 10+ yrs so we were nervous about the whole car buying experience. We got 3-4 quotes from different dealerships and Criswell ca purchased a vehicle in 10+ yrs so we were nervous about the whole car buying experience. We got 3-4 quotes from different dealerships and Criswell came in with the best quote. We called Mark Mead and left a message on his voicemail letting him know that we wanted to schedule an appointment. He called us back right away. Working with Mark has been a wonderful experience. He is very professional, very informative and all around a great guy to deal with. Would highly recommend Mark to friends and family to purchase a vehicle. More

Great Service..very professional ,courteous and His advice has always been very helpful and I must say that you are very fortunate to have such an outstanding and devoted employee among your sale staff advice has always been very helpful and I must say that you are very fortunate to have such an outstanding and devoted employee among your sale staff. More

If I could give this dealership a negative number I would. Not everyone will have the same experience as me when buying a new car but it was bad enough for me to write a letter to the GM and owner. would. Not everyone will have the same experience as me when buying a new car but it was bad enough for me to write a letter to the GM and owner. I will keep this short and sweet. I could list a number of things that went or were wrong with this dealership but I will focus on the biggest offense. I was given a price quote online and when I went in to test drive and purchase the car, I was told they would not honor my quote. After 2 hours of wasted time and even dealing with a manager, this did not change. I had an out the door quote in writing and it apparently stood for absolutely nothing here. The sales agent even attempted to lie about the quote. I felt cheated and frustrated. Dishonesty and lack of integrity highlighted this trip to the point that I will never be back to Criswell. To top it all off I went to Criswell on the word of my buddy (who came with me), a former Criswell employee. Even he shook his head at how things had changed. One day later, I purchased my car from Heritage Honda in Westminster. The difference in treatment and the heck of a deal I got was night and day. More