Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We had come to Criswell Honda to look for a new or late model CR-V a week or so prior to our last visit, when we purchased a new CR-V with Jorge Almeida's assistance. The salesperson we worked with at firs model CR-V a week or so prior to our last visit, when we purchased a new CR-V with Jorge Almeida's assistance. The salesperson we worked with at first was quite helpful at the dealership, but put us off by calling several times a day to follow up, starting the day after our visit. We had not provided our phone number to the salesperson, but took his card and noted we would work with him on our return to the dealership after doing further research. We thought this level of follow up was excessive, and bordered on harassment. We had received an email from Criswell with promotional pricing, and we were ready to make a decision, so when we arrived at the dealership we were prepared to work with a different salesperson. Jorge was very helpful but not at all pushy. He helped us decide on the car that best met our needs and moved the process along fairly quickly. Sean Hong assisted us with financing, and held our loan agreement for 2 days until we returned with a loan from the credit union with a more favorable rate. We appreciated Jorge's and Sean's professionalism and attention to detail. In addition, Jorge took the time to assist with setting up the bluetooth and system voice commands, which was much appreciated. More
I had a very nice experience with awesome customer I had a very nice experience with awesome customer service. I appreciate Sulvin making our budget a priority. We walked away with the vehicle we wa I had a very nice experience with awesome customer service. I appreciate Sulvin making our budget a priority. We walked away with the vehicle we wanted. More
just bought a new civic coupe at Criswell today, Jorge and Sean was exceptionally helpful and easy to deal with. every process was hassle free, a very pleasant experience. I will highly recommend them to and Sean was exceptionally helpful and easy to deal with. every process was hassle free, a very pleasant experience. I will highly recommend them to anyone. More
This dealership is superb to any other ive been to! Dominque was amazing! He did verything he could so i could get the car i wanted. Very very friendly and his co-worker Sean who help me this the finia Dominque was amazing! He did verything he could so i could get the car i wanted. Very very friendly and his co-worker Sean who help me this the finiancing. I will diffently be recommending this dealership to family, friends,co-workers, and anyone who is looking to buy a quality car for a great price. They also sent me cookies and Thank You ballons to my work which was awesome! All my co-workers where like "I should buy a Honda!" More
Suvan was very patient with explaining the financing to us and was extrememly friendly we WILL must definitely buy our cars in the future from him the best buying experience I have had in the 6 automobiles us and was extrememly friendly we WILL must definitely buy our cars in the future from him the best buying experience I have had in the 6 automobiles I have purchased and Jessica was equally patient and helpful and honest about the warranties she felt like we need for the car More
Yanet Lopez is a very kind person to work with. This dealership offered honest price (at least I thought so). The finance specialist, Jessica Baum is very knowledgeable and patient to offer different fi dealership offered honest price (at least I thought so). The finance specialist, Jessica Baum is very knowledgeable and patient to offer different fiance options. They're both good persons. We worked with them for our new car until 11 pm in this dealership. This dealership is comfortable to stay for a long while. More
Suvin was extremely helpful, and seemed as though he genuinely cared about our needs. He has been quick to respond to follow up questions we've had, literally, within minutes. He's very, very knowledgab genuinely cared about our needs. He has been quick to respond to follow up questions we've had, literally, within minutes. He's very, very knowledgable in the field. Make sure you ask for him when you're buying your next car! More
Mr. Mead answered a number of questions the evening Mr. Mead answered a number of questions the evening before I came in. When I came in, he had already scouted out the vehicle, an Odyssey, I was int Mr. Mead answered a number of questions the evening before I came in. When I came in, he had already scouted out the vehicle, an Odyssey, I was interested in. He was prepared and very thorough in working with me and answered all of my daughter's questions about other vehicles. Before I left, he set up several of the vehicle's features for me. Overall, a pleasant, stress free experience. More
Mr. Dominique Vattuone, Thank you for all your help in Mr. Dominique Vattuone, Thank you for all your help in explaining the features my new Honda civic has, it was an eye opener to see the benefits tha Mr. Dominique Vattuone, Thank you for all your help in explaining the features my new Honda civic has, it was an eye opener to see the benefits that are giving to a civic driver. The miles this cars gives me is unbelievable!!, and how smooth of a ride is. You are very professional, courteous, and cute!... Thanks for all your help with my purchase, and made the purchase go by smooth. More
You don't go into a car buying experience thinking this is going to be straightforward, stress-free, and/or fun. But I honestly lucked out in getting to work with Suvin Viswanathan. He was courteous, knowl is going to be straightforward, stress-free, and/or fun. But I honestly lucked out in getting to work with Suvin Viswanathan. He was courteous, knowledgeable, and most importantly to me, straightforward. He got me a great price on my trade and got me into the car I needed and wanted (Pilot). I love it! And I'm very pleased with the experience. I would buy from Criswell again, especially if Suvin is there to help me. (I also had a great experience with Jessica Baum, the Finance Manager who helped me. She was quick and made everything clear and easy). More