Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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The sales person and the finance person were simply great. This is the best car buying experience I ever had, and the quickest. I definitely knew what model car I wanted but Dominique took the time to great. This is the best car buying experience I ever had, and the quickest. I definitely knew what model car I wanted but Dominique took the time to explain every detail of the car, the pricing, the options, etc., to me with great patience. Once we settled on the price the time to go from sales to the financing office was quick. Once I got with Sean, I was once again explained in detail all of the financing options. Once the papers were signed my car was waiting for me, transferred tags and all. This is a highly professional team operating at Criswell. Outstanding experience as far as butying cars is concerned. More
My experience with Criswell Honda was excellent. I was lucky to get Kwame as my salesman and he treated me with respect and patience. I couldn't be happier with my purchase. I absolutely love my Honda Acc lucky to get Kwame as my salesman and he treated me with respect and patience. I couldn't be happier with my purchase. I absolutely love my Honda Accord Coupe.I will continue to be a Criswell Honda customer and I’m telling everyone I know about how awesome they are! I really felt like a valued customer. I can’t say that enough. If you’re looking for a car, I would look no further. Thank you Kwame and Criswell Honda. More
Andy Russo provided us with excellent information on the features of the Honda Accord and the pricing of the car. He found the color and features that we were interested in and also gave us good advice abo features of the Honda Accord and the pricing of the car. He found the color and features that we were interested in and also gave us good advice about the resale of our used car. We have purchased many Hondas, but his easy and friendly manner was an asset to this sales experience. Also, he went into detail to explain all of the necessary functions on the front panel and throughout the car. Andy was an excellent salesman and we will highly recommend him to others!! Mrs. Shellie (Michelle) Berman More
I had a great experience with Honda. Mr.Kwame Udom and Mr. Victor Azari worked very hard to help me get the car that I wanted. I was there until almost midnight and they were still there to make sure that Mr. Victor Azari worked very hard to help me get the car that I wanted. I was there until almost midnight and they were still there to make sure that all the paperworks were filled out and approved. I was very impressed by that and really appreciated their help. More
We bought our first car from Criswell Honda 10 years ago and returned to buy our next one. Suvin was the best salesperson we could have asked for. We contacted Suvin quite often regarding pricing options and returned to buy our next one. Suvin was the best salesperson we could have asked for. We contacted Suvin quite often regarding pricing options and car availability. He was mindful of our budget and time constraints and made buying our new Pilot a great experience. We have 2 young children and he was understanding of our time and quickly got us in and out of the dealership before a meltdown occurred. The honesty and forthrightness of Suvin was refreshing and contributed towards us dealing exclusively with him on our new purchase. He was extremely patient with our myriad of questions concerning the Pilot trim features, options and availability. Our trade-in pricing was top notch and quickly assessed. We received an excellent deal from him on our new vehicle and would highly reccomend him to anyone considering a purchase from this dealership. Our financing was explained in great detail by Vincent and we had all of our questions answered immediately and in detail. We were offered an excellent financing rate. I would reccomend the team of Suvin as a salesman and Vincent as a financing coordinator to all. More
Very good service, Yanet helpme with different models and options. She helpme in my language, so was more comfortable and easy to get more information about the car options. She helpme in my language, so was more comfortable and easy to get more information about the car More
When I first met Suvin (via an online inquiry and phone call), I did not even know if I wanted a Honda or a Subaru. Nevertheless, he was patient and informative over several days while I did research and call), I did not even know if I wanted a Honda or a Subaru. Nevertheless, he was patient and informative over several days while I did research and test drove both the Honda and Subaru hoping to come to a decision. Afterwards, I was still undecided. I ended up emailing back and forth with Suvin a few times; he answered immediately and to the point -- no dealer generated generic sales messages. Just good information that would ultimately lead me to a decision. I even showed up at his dealership -- unannounced -- with my 24 year old son and a friend of his to test drive. Again, he accommodated me even though I hadn't made an appointment. In the end, I decided on the Honda and negotiated with him quickly via email. What a pleasure it was to ask questions and get straight and clear answers. And finally, he made the sale itself a pleasure, which is so important and often not the case. If you need a new car, call him. You'll get good information promptly. Buy your next car from him. He'll make it a pleasure. More
Dealer and sales team were great. They gave me a fair deal for my trade in and a great deal on a new Accord EX. deal for my trade in and a great deal on a new Accord EX. More
Very fair deal. Knowledgable, cooperative & friendly staff (both sales & service). Stopped in on a whim & was immediately impressed by Kwame Odum's greeting. Would not hesitate to recommend the dealer staff (both sales & service). Stopped in on a whim & was immediately impressed by Kwame Odum's greeting. Would not hesitate to recommend the dealership. More
Bought a used vehicle from Ken last week and it was a great experience. Shout out to David and Sean for their help in the process. I have bought several vehicles from Criswell Honda and they have always great experience. Shout out to David and Sean for their help in the process. I have bought several vehicles from Criswell Honda and they have always been easy to work with and most importantly, fair. But beware, the used cars have an additional 2k in fees compared to the price they had posted on their website. Otherwise, a seamless purchase. More