Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Criswell worked with the price range and payment I needed to stay within. Suvin was very helpful and took care of what I needed, and that was greatly appreciated. Thank you Suvin and Criswell! to stay within. Suvin was very helpful and took care of what I needed, and that was greatly appreciated. Thank you Suvin and Criswell! More
Victor and Jessica are by far some of the best people I've dealt with in any service industry. They really care about their customers and make you feel comfortable from the start. This is the second ca I've dealt with in any service industry. They really care about their customers and make you feel comfortable from the start. This is the second car I purchased from Criswell Honda and I recommend anyone to work with them if they are in the market for a new vehicle. You will not go wrong with them. More
Suvin was very helpful but mostly, he was honest. He worked to beat my other quotes and get me the best deal on my trade in. He really put in the effort to win my business. He also knows his cars, I wen worked to beat my other quotes and get me the best deal on my trade in. He really put in the effort to win my business. He also knows his cars, I went to several dealerships that could not demonstrate the Navigation or this or that because they just didn't know. He was able to help compare (fairly) the Honda and the alternatives and was very knowledgeable. Even after his sale was done and I signed and paid, he spent an extra half hour setting up the phone system and radio with me, which speaks volumes! More
Andy Russo worked with us without pressure to make a sale, taking us out in two different vehicles on test drives. Once we made up our mind, he worked with us to get the best deal possible. Once the pap sale, taking us out in two different vehicles on test drives. Once we made up our mind, he worked with us to get the best deal possible. Once the paperwork was done, he went over the car with us showing us how all of the elements of the dash worked worked to include the bluetooth and setting up voice numbers for calling. We couldn't have asked for a better sales person. I feel that he did everything he could. I, like most customers, would have liked an even better price, but he got us the best deal for the vehicle. More
I received very attentive and courteous service in my purchase of a Honda Accord at Criswell Honda. The sales person effectively and honestly answered all of the questions I had and fairly explained the purchase of a Honda Accord at Criswell Honda. The sales person effectively and honestly answered all of the questions I had and fairly explained the advantages and disadvantages of buying vs. leasing. There were very good factory incentives available so that the price was good. It was one of the best experiences I have ever had in purchasing a car. More
Before visiting Criswell Honda, I had gone to five different dealers. Although there was nothing wrong with the vehicles on the lots, I chose not to purchase from those dealers because of the deplora different dealers. Although there was nothing wrong with the vehicles on the lots, I chose not to purchase from those dealers because of the deplorable "customer service" and salesmanship. To these people, I was nothing but a number. Every salesman that I've encountered before Dominique Vattuone was only concerned about making the sale and would pressure me to run a credit check before looking for vehicles to see if I was even worthy of their time. To my delight, Criswell Honda was COMPLETELY different and I can honestly say that the experience was positive from beginning to end. Dominique Vattuone was unlike any salesman I have ever met. He was professional, kind, and genuinely concerned for my well being. It was evident that he believed in the product he was selling and was truly dedicated to helping me, his customer. Being a first time car buyer, I asked a ton of questions and took over 2 days to decide which vehicle was right for me. During the process, Dominique did not grow even a tad impatient. I would apologize for my indecisiveness and instead of pressuring me, Dominique put me at ease and expressed that he understood the importance of carefully weighing out my options. In all my years as a patron, consumer, and customer, I have never been more satisfied with the level of service received than I have with Dominique Vattuone. He is truly unique and is a wonderful representation of the standards that Criswell strives for. Mr. Vattuone will undoubtedly be a key contributor to Criswell's sterling reputation for years to come. Even months after the sale, Dominique stays in contact to let me know that he is available to help. I, 100%, recommend him to anyone in the market. More
I can say without a doubt that this had to be the most pleasant experience I've had in buying a new car. Andy Russo was simply outstanding throughout the whole process. He listened to what our needs wer pleasant experience I've had in buying a new car. Andy Russo was simply outstanding throughout the whole process. He listened to what our needs were and worked with us based on what we had to offer by way of a down payment and trade in. Andy owns the same vehicle we just purchased (an Odyssey), so I really appreciated his suggestions for accessories and package options. It's obvious that he not only believes in the product but also in Criswell. I will be recommending him to my family and friends. You definitely have an asset in the company, and I hope you value you him as much as we do. I'm very happy to speak with someone further about our experience. More
Zaheer and Criswell Honda blew me away. I live in Michigan, but saw a post on Edmunds to check them out. Boy am I glad i did. I purchased an Accord for almost $2,000 less than I could buy within a Michigan, but saw a post on Edmunds to check them out. Boy am I glad i did. I purchased an Accord for almost $2,000 less than I could buy within a few hours of my house. I flew to Baltimore, took a shuttle and drove home (11hrs), for pennies compared to what I saved. I was skeptical at first. Every dealer up here told me there was no way I could get prices less than what they would offer me locally. They were dead wrong. I had a great experience with Criswell. Zaheer was fantastic! He made sure I was comfortable and there were absolutely no surprises. If I needed another vehicle today, I would fly down there again to buy another car without a second thought Thank you very much. I can't wait until my lease is up to buy another vehicle from Criswell. More
I love my new Honda. Thank you Yanet for all your help, get pleasant experience, definitely recommend Yanet and Esteban to all my friends, family and neighbors get pleasant experience, definitely recommend Yanet and Esteban to all my friends, family and neighbors More