Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Dominique ALWAYS puts my needs first and knows what I want and makes sure I get it - he always remembers me and follows-up to make sure I completely and entirely satisfied with my Honda experience. want and makes sure I get it - he always remembers me and follows-up to make sure I completely and entirely satisfied with my Honda experience. More
Overall experience was pleasant. Suvin and Walt were very easy going and easy to work with. The time to put the deal together was not an exhaustive task! easy going and easy to work with. The time to put the deal together was not an exhaustive task! More
After having a bad experience with this dealership in 2010 with 2 sales people that don't work there anymore, I am glad I came back. The reason I came in was to find out what the warranty was on my 2010 2010 with 2 sales people that don't work there anymore, I am glad I came back. The reason I came in was to find out what the warranty was on my 2010 Civic. I met Suvin who was happy to look the information up. He was asking me questions about my Civic and I told him I didn't like the car, it was an ugly color and was not for me. He told me he may be able to get me a good deal on a better car of my choice. I was absolutely excited and thought it was too good to be true. I filled out the paperwork and his floor partner Elliot was able to show me the cars available in the style I wanted. When the deal started going through, I was very happy. When I finished talking to Suvin he introduced me to Victor who was just as nice as Suvin and Elliot. He was able to get me a good deal knowing my budget and I was able to drive my new car home. I am a sales person myself in banking so I know about what the "client experience" means. I was very happy to get the car I wanted and was satisfied to know everyone was willing to help me. This saved me $5,000 in interest from where the car was financed before, $60.00 a year with a cheaper monthly payment and 2 years free oil changes. I am certainly not disappointed with anything. Victor, Elliot and Suvin were the nicest sales team I have talked to in a long time. More
They're very profesional,efficient,knowledgable and friendly.They showed me all the possibilities and way to invest in the car and save it from the road and weather without push in it or force it. friendly.They showed me all the possibilities and way to invest in the car and save it from the road and weather without push in it or force it. More
Everything went pretty well, but slow process of everything. I'm sure it went as fast as usual, but man I was exhausted. I would go back for car work for sure though. everything. I'm sure it went as fast as usual, but man I was exhausted. I would go back for car work for sure though. More
Dominique Vattuone was the person who made this sale a pleasant experience. He was the "face" of Chriswell for me. He went above and beyond in helping me,his customer. He has a kind way about him that ma pleasant experience. He was the "face" of Chriswell for me. He went above and beyond in helping me,his customer. He has a kind way about him that makes a person feel at ease during one of the biggest purchses one will make. The price was right and the payments comfortable. I would highly recommend him if you are in the market to buy a Honda. I am very pleased with my new Honda Accord and happy that Dominique was my sales person. I found Kevin Szot to be a receptive GM and easily approachable. He is a pleasant person to speak with and I thank him for his "ear". More
This was unquestionably our most pleasant car-buying experience ever, in 42 years of buying cars. Not only was the quote given the most competitive in the Washington, DC area, but was honored totally, w experience ever, in 42 years of buying cars. Not only was the quote given the most competitive in the Washington, DC area, but was honored totally, with NO surprises or haggling. Kwame knew the vehicle inside-out, as well as every aspect of licensing and insurance. The shop installed the specific options we requested, and prepared the vehicle impeccably. The total process - including selecting the model and color and options, conducting a detailed pre-drive inspection, doing a comprehensive test drive, filling out paperwork, and receiving the finished vehicle with permanent license plates - took exactly four hours. We were introduced to the service shop advisor, Stacy Strates, and given a tour of the meticulously maintained facility. This is the way car-purchasing SHOULD be! More
Ken Lamb provided the best sales purchase experience I have ever had. Just a friendly, low-key approach to helping me select a used 2009 Toyota Camry and then working with me thru price negotiation and t have ever had. Just a friendly, low-key approach to helping me select a used 2009 Toyota Camry and then working with me thru price negotiation and trade-in process. At no point did I feel manuevered or pressured. Just can't say enough good about Ken and his professionalism! Same goes for Sean Egnew. He listened to my financing needs and had me on the road in a great car in no time. Overall, I'd rate the whole experience Outstanding! More
I would not hesitate to recommend Mr. Kwame Odum and Criswell Honda after having a stress-free new car buying experience with him. I was appreciative of Kwame's superb customer service and responsivene Criswell Honda after having a stress-free new car buying experience with him. I was appreciative of Kwame's superb customer service and responsiveness during the process of purchasing an Odyssey. Kwame and Criswell made it a great and pressure-free experience, and they offered the most competitive price for the car I was looking for out of the many Honda dealerships I considered in the DC area. If you are able, ask for Kwame and you won't be disappointed - I will surely look for him again the next time I am in the market for a Honda. Thanks Kwame and Criswell! More
It was a great experience to get the oil change service at Criswell Honda dealership. The facility is maintained very nicely as well as the people are very professional and helpful. I am really pleased to at Criswell Honda dealership. The facility is maintained very nicely as well as the people are very professional and helpful. I am really pleased to have this dealership to do work on my car. More