Criswell Honda

I contacted the dealership via website "contact us" form. Andy responded promptly with a clear, complete, correct and detailed quote containing all the information I had requested. It turned out to us" form. Andy responded promptly with a clear, complete, correct and detailed quote containing all the information I had requested. It turned out to be within $100 of the lowest quote I received, and Criswell actually had the car I wanted in stock. As I received quotes from other dealers and needed confirmation of some details (tax issues, color, etc.), Andy provided prompt, clear and useful information. Many dealers would provide incomplete price information, and could not be convinced to give a bottom-line price. I did not give those dealers serious consideration. I'm glad to do business with Criswell Honda, and with Andy Russo in particular. Although they are not the closest to my house, I would be glad to go there again, and will certainly recommend them to friends. More

Thank you Dominique for a pleasant purchase experience! Thank you for making your customer feel special, for your care, knowledge and friendliness! We'll definitely recommend Criswell and Dominique to our Thank you for making your customer feel special, for your care, knowledge and friendliness! We'll definitely recommend Criswell and Dominique to our friends and family looking for a new Honda vehicle! We are happy with our purchase and like our new van a lot! More

My husband and I have purchased a new Honda Accord at Criswell. The main reason for our purchase at Criswell is because of the excellent service we have received over the years with our first Honda Accor Criswell. The main reason for our purchase at Criswell is because of the excellent service we have received over the years with our first Honda Accord. Our Service Rep. is Stacy Strates and her professionl and caring attitude is what keeps us coming to Criswell. She cares about her customers and always goes the extra mile to provide the "BEST SERVICE". We trust her 100% and look forward to working with her for another 287,000 miles and more!!!! We love our Honda and Stacey and her team make sure it stays running in perfect condition. Thankyou, Stacy, for all your help over the years. Always, with much gratitude. Sincerely, Donna Reiss More

The power was out in most of the county when I went, but the sales staff were so friendly and still worked hard to make sure that I was still able to get a new car. I felt they went very far out of their wa the sales staff were so friendly and still worked hard to make sure that I was still able to get a new car. I felt they went very far out of their way to help in any way they could. More

Hola Dominique, Mira yo tenia que escribir esto en Hola Dominique, Mira yo tenia que escribir esto en español porque se que muchas personas que estan recien llegaditas como yo de Colombia, necesita Hola Dominique, Mira yo tenia que escribir esto en español porque se que muchas personas que estan recien llegaditas como yo de Colombia, necesitan ayuda y consegueria en la compra de un vehiculo, yo estoy muy agradecida por todo lo que hicistes por mi y recomendarme el vehiculo que tanto buscaba. Gracias Mi querido amigo. More

We have gotten our last 3 new cars from Ali Nassabeh at Criswell Honda in Germantown, MD. We are VERY pleased with their customer service, the price we were given and the trade-in value we received for ou Criswell Honda in Germantown, MD. We are VERY pleased with their customer service, the price we were given and the trade-in value we received for our former vehicle. Ali is always willing to show us all of the options available to us, and is not pushy in any way - he is definitely interested in helping to find the best possible vehicle to meet our needs. I will definitely continue to go back to Ali! Criswell has done a great job with our oil changes and standard maintenance, as well. More

The dealership did a great job meeting us at the price we wanted and finding just the right vehicle and in the right color. It was certainly one of the better car buying experiences we have had. wanted and finding just the right vehicle and in the right color. It was certainly one of the better car buying experiences we have had. More

Found a vehicle we wanted online. Got our financing set. Took the 100 mile trip to make the purchase, and found the online listing said the vehicle had significant figures that were not on the vehicle. Bewa Took the 100 mile trip to make the purchase, and found the online listing said the vehicle had significant figures that were not on the vehicle. Beware and check over the listing closely. We ended up leaving without the vehicle over 300 dollars, as they refused to budge over their mistake. More

Suvin was extremely easy to deal with. The days of the "deal" have gone and Suvin embraces this fully. He was open, honest, and straightforward. I hope all folks that come in and talk to him have a simi "deal" have gone and Suvin embraces this fully. He was open, honest, and straightforward. I hope all folks that come in and talk to him have a similar experience. More

Very impressed with the level of professionalism and knowledge that Andy has about the car. In fact this was our second vehicle that we purchased from Andy and we came back because of the service we re knowledge that Andy has about the car. In fact this was our second vehicle that we purchased from Andy and we came back because of the service we recieved from Andy the first time. The second time around was no different. If I ever have to buy another Honda, I would definitely come back to Andy. Thank you. More