Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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The customer service received during my visit was excellent. You have a great team that takes care of the customer. I was confident that my needs were taken care during the whole car buying experie excellent. You have a great team that takes care of the customer. I was confident that my needs were taken care during the whole car buying experience. I would recommend Criswell Honda to any potential purchaser. Thanks again for Suvin and Sean to get me through the car purchasing experience. More
I was very well satisfied with the great customer service I was very well satisfied with the great customer service that Suvin has extended to me in my purchase of my car. He was very accomodating and cate I was very well satisfied with the great customer service that Suvin has extended to me in my purchase of my car. He was very accomodating and catered to all my wishes concerning my particular needs in the car. He made my buying experience memorable. I would also like to commend Mr. Kolo for all his financial help. More
It was a pleasure doing business with Ali, Steve (Mgr,) and Victor (Finance). I feel that I was treated fairly, especially being a woman and making a stressful decision to purchase a new car. Sincerely and Victor (Finance). I feel that I was treated fairly, especially being a woman and making a stressful decision to purchase a new car. Sincerely, Heather U. H-Sterling More
This is our second purchase in two years from Criswell Honda. We came back for today's purchase because our first experience was very satisfying. Today's experience was even better. Mr. Nassabeh communica Honda. We came back for today's purchase because our first experience was very satisfying. Today's experience was even better. Mr. Nassabeh communicated with us through email prior to our visit, reviewing our options and providing us with very fair and aggressive pricing for our desired make/model. He was courteous in making an appointment for us to meet with him at the dealership and was prepared when we arrived. He did not waste our time or his, and had the car ready to be reviewed/test-driven. Mr. Nassabeh was informative and provided appropriate suggestions for consideration. He was not pushy in an offensive manner, but rather very personable and appeared to have our interests in mind in all that he did. We felt he assisted in stream-lining the process from start to finish and we appreciate his professionalism and respectful handling. In addition to Mr. Nassabeh's great customer service, we have been twice-pleased now with the overall Criswell experience. We are USAA members and appreciate how Criswell Honda works with USAA to provide such competitive, no haggle pricing. It is a relief to come to a car dealership and not feel as though you have to be on the defensive. At Criswell, we felt very comfortable through out the entire process. Lastly, we came with a finance offer from USAA and were very pleased to find that Honda's current offer of 1.9% interest on a new car loan actually beat USAA's offer. We anticipate maintaining a relationship with Criswell as our teenage children begin to drive. More
Dominique Vattuonne can make you buy a car with just a smile.Friendly,down to earth person but at the same time v professional.Seems to be very busy & in great demand,so it's better to go to him rather th smile.Friendly,down to earth person but at the same time v professional.Seems to be very busy & in great demand,so it's better to go to him rather than wait for him to call you.As for customer service ,he is the best! Sean Egnew- Have never come across a person so well informed.He took a lot of time to painstakingly describe the warranties & answer every question.he knows his job & quotes so well that he can write it for you even upside down! My overall experience with this dealership was very positive.The salesguys are v friendly,but don't pester you & trouble you or take you on a 'ride' like some guys at Toyota 355 do.We got so tired of the Darcars that we gave up on Toyota!At this dealership you won't have to haggle the price very much as they give you a prety decent quote to start with. More
Sean Hong and Victor Castro both helped with the purchase of my new car. They were well informed, attentive, courteous and explained everything in detail. It was a great car buying experience! of my new car. They were well informed, attentive, courteous and explained everything in detail. It was a great car buying experience! More
Suvin is excellent worker. I appreciate his service to us! However, I don't like the way your company deceive customer by telling them the sale price is $17,500 but I have to add $6,000 more to purchas us! However, I don't like the way your company deceive customer by telling them the sale price is $17,500 but I have to add $6,000 more to purchase the car. To me. the sale price should include whatever a customer should pay for getting the car, not the way of your selling strategy. I will tell all my friends and colleagues to ask for "real" price not sell price if they want buy a car from you. This is my recommendation to all. Being honest is the best way doing business. More
I would like to take this opportunity to express my gratitude for the friendliest and most professional manner your dealership extended to me on the purchase on my new 2012 Honda Accord last Saturday, gratitude for the friendliest and most professional manner your dealership extended to me on the purchase on my new 2012 Honda Accord last Saturday, I have to say that Mr. Dominique Vattuone took his time explaining the process and was very kind—to be sure I got the right car for my needs. Needless to say I really felt that purchasing a car from Criswell Honda with sales professionals such as yours was one of the most gratifying experiences I have had I would not hesitate to return to Criswell Honda to purchase another vehicle with Dominique in the future. Thank you for a wonderful deal and experience. More