Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I had a good experience with the dealership and they were accommodating around my work schedule. My specific salesperson was informative. Because of my work schedule I was not able to stop by the dealership accommodating around my work schedule. My specific salesperson was informative. Because of my work schedule I was not able to stop by the dealership when I had questions. Unfortunately I had to communicate mainly through email. This became difficult with my salesperson. He did respond to my emails in a very timely fashion, but sometimes I struggled to get a straight answer in terms of price and fees (I didn't want any surprises when I came in to purchase). He also sent me some confusing emails after a deposit was put down on the car. These emails mentioned that he was looking into the availability of the car and if I was interested in any other models or colors. But I had already put $1000 down on the car to pick up. He was also a little misleading in terms of the color of the car and what was available. Other then that I had a good experience. Everyone at the dealership was very friendly and helpful and has called to make sure that I am satisfied with my purchase. On the financial side of things my financial specialist was very personable and informative. More
I was very happy with the car deal for my new honda accord. Suvin helped me get the best deal i can get. He had very good knowledge about the car. He was very friendly and had a good attitude. accord. Suvin helped me get the best deal i can get. He had very good knowledge about the car. He was very friendly and had a good attitude. More
Thank you for exceptional service! I will recommend your Thank you for exceptional service! I will recommend your dealership to my friends for sure. But I would suggest to give an air freshener with every Thank you for exceptional service! I will recommend your dealership to my friends for sure. But I would suggest to give an air freshener with every new car :-) More
All around good experience,everyone was great to work with patient and very accommodating. I would work with this team again in the future and definitely recommend them to anyone looking for a Honda with patient and very accommodating. I would work with this team again in the future and definitely recommend them to anyone looking for a Honda More
Great experience -- Yanet was very professional and followed through on each and every contact we made with her. She wasn't pushy and answered all of our questions. I would definitely refer friends a followed through on each and every contact we made with her. She wasn't pushy and answered all of our questions. I would definitely refer friends and family to work with her in the future. More
Visited Criswell Honda with Ken lamb as our sales consultant. Ken was attentive, professional, honest, knowledgeable and didn't pressure us in any way. Bought a Honda CR-V with confidence. Thanks Ke consultant. Ken was attentive, professional, honest, knowledgeable and didn't pressure us in any way. Bought a Honda CR-V with confidence. Thanks Ken! More
Ken was great to work with. He had five cars fitting my criteria ready to test drive when I arrived. Usually buying a car is a rather stressful experience, but Ken's easy-going mannerism and knowledge of criteria ready to test drive when I arrived. Usually buying a car is a rather stressful experience, but Ken's easy-going mannerism and knowledge of the vehicles made this car buying experience very easy. I left very satisfied with my selection and would heartily recommend Ken and the Criswell dealership to others. More
I received great service for a trade in. Everyone went out of their way to find a deal to make the purchase happen. I'd definitely recommend this dealer and Dominique as the sales person to work with. out of their way to find a deal to make the purchase happen. I'd definitely recommend this dealer and Dominique as the sales person to work with. More