Criswell Honda

Victor Castro made this a great and easy experience. I was not looking forward to replacing my totaled car, but left all smiles. My new car was even better than I hoped and there was no pressure. He patie was not looking forward to replacing my totaled car, but left all smiles. My new car was even better than I hoped and there was no pressure. He patiently explained the features of each car and helped me make the decision that was right for me. He walked me through how to use the features before I left. I just came from my first service appointment because I wanted some extras put on. It was an easy drop off and the shuttle service was great. I look forward to a long relationship with Criswell Honda. More

Yes I would recommend this dealership because they were very friendly, from beginning to end. Ali Nassabeh the salesman for my purchase was polite and helped me understand everything about the vehicle, I e very friendly, from beginning to end. Ali Nassabeh the salesman for my purchase was polite and helped me understand everything about the vehicle, I enjoyed my experience as my first car purchase. More

Mr. Kwame Odum was extremely professional and very friendly to work with when my wife and I decided to purchase a new vehicle from this dealership. From our very first conversation over the telephone friendly to work with when my wife and I decided to purchase a new vehicle from this dealership. From our very first conversation over the telephone, Mr. Odum was helpful and actually took the time to listen to our individual needs regarding which was best for our needs. Once we met with Mr. Odum in person, he took the extra time and enthusiastically explained all of the features and benefits of the vehicles that we were considering. Mr. Odum is honest, reliable, and willing to go the extra mile to assist you in the car buying process. I would highly recommend visiting this dealer and more specifically, Mr. Kwame Odum for your next vehicle purchase. More

We would like to thank Amine Radwane for welcoming and greeting us when we came in at the dealership. Amine was very friendly and made us very comfortable. He is very respectful and very helpful. All in greeting us when we came in at the dealership. Amine was very friendly and made us very comfortable. He is very respectful and very helpful. All inquiries and questions were all answered handled with with great enthuasiasm. My husband and I were quite impress of Amine's professionalism in handling the sale. His knowledge about the Criswell Honda dealership is phenomenal and very impressive. I have already mentioned his name to one of my friends who will be trading in their Criswell Honda minivan early next year. In addition, about 4 years ago we bought from Criswell Honda dealership a Honda Pilot for my son. My son and his family are proud owner of a Honda Pilot. They moved in Houston in April 2012 and brought with them their Honda Pilot. More

We want to express a special Thank You to Domenique Vattuone and Mahaman Kolo on the Excellent customer service provided to us on the purchase of our 2012 Honda Civic Sedan. The professionalism of Dome Vattuone and Mahaman Kolo on the Excellent customer service provided to us on the purchase of our 2012 Honda Civic Sedan. The professionalism of Domenique and Kolo far exceeded all of our expectations,this car buying experience was truly a pleasure. We will return to Criswell Honda for all our future car buying needs and refer family and friends to this dealership and most especially to Domenique and Kolo. Thanks again to Domenique, Kolo, and all the Criswell Staff who always go above and beyond in customer satisfaction. More

Due to numerous services in the internet, a buyer can get a reasonable sense of what specific vehicle he/she wants and at what price. Specifically, I contacted this dealership via internet because I saw tha a reasonable sense of what specific vehicle he/she wants and at what price. Specifically, I contacted this dealership via internet because I saw that it had the particular vehicle I was interested in stock. For this reason, I did not want needless sales pitch about the car or the dealership. I was only interested in the obtaining the best price. Suvin, the salesperson I interacted with exclusively, was honest and gave me the "out-the-door" pricing. Not only that, he was able to predict that the pricing that was given to me by other dealership was likely due to lowball/bait and switch tactics (which I was able to confirm). In addition, I very much appreciated Suvin's easy-going personality that did not involve using pressure tactics. In fact, after reaching a tentative deal, I wanted to take an evening at home to discuss my decision with my wife, Suvin was more than willing to allow me to do just that. In the end, his honesty and professionalism swayed in my mind that purchasing this vehicle from this dealership was my best option. More

From the moment we talked with Dominique about purchasing a CRV to the actual buying experience it was a wonderfully seamless process. Dominque went over and above expectations to help my husband and I with a CRV to the actual buying experience it was a wonderfully seamless process. Dominque went over and above expectations to help my husband and I with our purchasing options and costs..... and even gave us some very helpful car "hints". He was very personable and we could even go as far as to say that he felt like "family" We will definitely seek out Dominique for our next Honda purchase! More

Great overall experience. Without Survin, I'd have kept shopping. Knowlege of cars and lack of pressure closed the deal. I will recommend the dealer and Survin to anyone looking for a honda. shopping. Knowlege of cars and lack of pressure closed the deal. I will recommend the dealer and Survin to anyone looking for a honda. More

I visited Honda Criswell to trade in my former car and I met Mr. Ken Lamb who was very professional throughout the entire process. He was very friendly and professional and helped me to get an affordable c met Mr. Ken Lamb who was very professional throughout the entire process. He was very friendly and professional and helped me to get an affordable car. At first, he showed me an expensive car and I went home. He took his time to look for exactly what I wanted in terms of color and price. Ken Lamb is the best salesman I have ever seen in my life and my husband said he is nice too. I will definitely refer a friend to him and would love to do business with him again. Thanks Ken for my newly purchased car. More

I have always had a consistently good experience at Criswell until recently. I made plans to bring my car in for a recall issue plus, while there anyway, an oil change. I was there about an hour and Criswell until recently. I made plans to bring my car in for a recall issue plus, while there anyway, an oil change. I was there about an hour and a half when my service person, Dewell came to tell me my car was ready MINUS the installation of the recalled part which wasn't in yet. I was stunned and said as much - that was the sole reason for my appointment! His answer was not satisfactory so I paid for the oil change and left feeling absolutely livid. The whole way home I was mentally composing my complaint letter. I got home, and called my husband who said Criswell had just called and would I please call back immediately. I did so and Lester Abel answered. He profusely apologized for my experience and said he would call as soon as the part came in. Not only that, he would arrange for my car to be picked up and returned to me - I would not have to use my precious time to bring it in again and wait. I was floored and so gratified to be treated so wonderfully. We all make mistakes but the important thing is to take responsibility and make it right. Criswell...no, Lester did just that. They are so lucky to have someone like him working there. What was a terrible experience became a great one. One week later, true to form, a guy came to my door, took my key and drove the car to Criswell. By 2pm that afternoon, my car was returned to me with the recalled part installed a car wash thrown in for good measure. They are great and I will continue to get my car serviced there, as well as my college kid's Honda. Gratefully, Monnica O'Connor More