Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,980 reviews
Excellent Experience, My sales person was very knowledgable, he took his time to explain the information to me and also provided me with the necessary information! knowledgable, he took his time to explain the information to me and also provided me with the necessary information! More
We worked with Darien Crews in Used Car Sales. Darien was still relatively new at the time, but he was very helpful and responsive. He worked with us to overcome a concern about a noise the car had, get was still relatively new at the time, but he was very helpful and responsive. He worked with us to overcome a concern about a noise the car had, getting it fixed and ensuring that we were kept up to date with the progress he was making. Once the problem was resolved, we happily bought the car from Darien. Criswell was also flexible as we worked thru financing and other logistics. More
It has been 13 years since I purchased my last vehicle with an experience I would rather block out. A new positive experience has taken its place and has left me smiling from ear to ear. Mark Mead at Cr with an experience I would rather block out. A new positive experience has taken its place and has left me smiling from ear to ear. Mark Mead at Criswell Honda in Germantown made this possible. He is a great and personable salesperson. His professionalism, no pressure attitude, knowledge of the product, and overall willingness to work with me, my schedule and conditions won me over. On top of that, the price he offered me was exceptional. Several of my friends have recommended Criswell Honda because of their positive experiences, and now I know why. So who in their right mind would hug a salesperson responsible for accruing future monthly payments for the next 60 months? A very satisfied and happy customer such as myself. Skip over the other Honda dealers and come directly to Criswell and ask for Mark Mead. More
Didnt agree on the first car that I liked at Criswell, left not happy. Ken called a few days later with a really good deal on another civic that I bought. Was a good deal and Ken got the car into a price left not happy. Ken called a few days later with a really good deal on another civic that I bought. Was a good deal and Ken got the car into a price range that we could agree on. Thanks! More
Overall this was a very pleasant,smoothly run transaction. Yanet was very thorough with collecting information from me so we could find the right car for me as quickly as possible. The car descri transaction. Yanet was very thorough with collecting information from me so we could find the right car for me as quickly as possible. The car description was very detailed. More
I contacted Mark Mead at Criswell Honda and informed him of my interest in purchasing a 2012 Honda CRV LX AWD. There were not many models available unfortunately in the Maryland area, since it is a popular of my interest in purchasing a 2012 Honda CRV LX AWD. There were not many models available unfortunately in the Maryland area, since it is a popular model. So I waited 45 days and they called me to inform me they got one in stock in the color I was looking for. Their wasn't much leverage for negotiations but they still were reasonable with me. They were upfront and honest and I felt comfortable dealing with them. More
Brought our CRV in for an oil change and happened to be browsing the showroom enjoying a free cup of coffee. Suvin asked us if we needed any help and we began talking about the possibility of a trade-in. H browsing the showroom enjoying a free cup of coffee. Suvin asked us if we needed any help and we began talking about the possibility of a trade-in. He was extremely helpful and very understanding of our requirements regarding total price, monthly payments and required options. He was able to get close but his manager would not budge on price, we left feeling slightly disappointed but we still had our CRV which we loved. The next day Suvin emailed us and asked if we could call him since he felt he had some options worth exploring. Long story short he was able to get us in a great vehicle at a price we were very happy with. Suvin personally handled our sale with great knowlege and proffesionalism ensuring we were happy with each part of the sales proceess. If I was able to rate him higher than a 5, I certainly would have. We actually sent my sister in to see him and she very happily bought her first car last night. This was the 7th car I have purchased and he was by far the most competent sales person I have ever dealt with. Thanks Again Suvin! I will be seeing you again soon when it is time to trade in my Tahoe!!! Jessica took care of our financing and did a fantastic job explaining our options in regards to warranties and breaking down the numbers to get us a fantastic monthly payment. She was extremely proffesional and made sure we understood each step of the process while still getting us out the door quickly with out making us feel rushed or unimportant. I would happily trust her skills again the next time we purchase a car. More
Thank you Dominique Vattuone! I have been to other Honda dealerships but the quality and professionalism of service exhibited by Dominique at Criswell impressed me. As a result of Dominique's professionalis dealerships but the quality and professionalism of service exhibited by Dominique at Criswell impressed me. As a result of Dominique's professionalism and integrity, we purchased a new 2012 Honda Accord from Criswell. This is our 4th Honda as a family and testament to our trust in the safety, quality and reliability of Honda vehicles. More
This is the second vehicle that I have purchased from Criswell Honda and Dominique Vattuone. I initially called Dominique last week to get pricing for a new CRV EX-L RES for my wife. I had pricing mi Criswell Honda and Dominique Vattuone. I initially called Dominique last week to get pricing for a new CRV EX-L RES for my wife. I had pricing minutes later. I called Dominique on Saturday 8/25 to find out if he still had any CRV's with the tan leather. I told him that I was interested in one and to see if he could have things prepped by the time that I got there. My wife and I arrived just a couple of minutes before 4 pm and Dominique was ready for us. He processed most of the paperwork and while that was taking place, my wife took a test drive. Upon return, the paperwork was completed and we had to wait a short while to meet with the Finance office. While waiting, Dominique went over all of the features of the new CRV with my wife and me. Made sure that we were comfortable - provided us with beverages. From start to finish, we were out of the dealership in just under 2 hours. In short, if you are looking for a new Honda, please stop by Criswell. They treat you with respect and make you feel like your purchase is important to you as well as them. I would highly recommend working with Dominque. He is knowlegdable, friendly and a pleasure to work with. I wish other dealerships had reps that provided the professionalism and pricing integrity that was shown by Dominique. I will definitely consider Criswell again for any future Honda purchases. More
Dominique Vattuone was a pleasure to deal with I can be a real $#$# when I'm purchasing a car but he was very patient and bent over backwards for me when I was busting his chops and still gave me the best de real $#$# when I'm purchasing a car but he was very patient and bent over backwards for me when I was busting his chops and still gave me the best deal on the car that I wanted then any other dealer I visited that day. Thanks Mr. Vattuone Liwen More