
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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smooth transactions; great experience of buying new car smooth transactions; great experience of buying new car from internet car buying option; expected price range before coming to the dealer; not much smooth transactions; great experience of buying new car from internet car buying option; expected price range before coming to the dealer; not much negotiation with dealer for price More
Suvin was really great with helping me figure out how buying a new car could fit into my life. He was very clear and very friendly, and he has a fantastic test drive route! Also, at no point did I feel buying a new car could fit into my life. He was very clear and very friendly, and he has a fantastic test drive route! Also, at no point did I feel pressured to do anything, and he gave me time to think things over. I test drove a car with him and then came back a week later to buy it, and I couldn't be happier. Thanks!!! More
Dominique made our experience of purchasing a new van comfortable and simple. We would highly recommend our shopping experience to others. We live about 90 miles from the dealership and it was well wor comfortable and simple. We would highly recommend our shopping experience to others. We live about 90 miles from the dealership and it was well worth the drive. More
I worked with Victor Castro when purchasing my new car and would recommend him to anyone and everyone! He made me feel very comfortable and never once felt pressured. The facility was amazing, and Sean and would recommend him to anyone and everyone! He made me feel very comfortable and never once felt pressured. The facility was amazing, and Sean, my financial consultant was also extrememly helpful and very energetic. I will be going back to criswell honda if I ever purchase another honda. More
Andy Russo provided an outstanding new car buying experience. I don't know or have any affiliation with Criswell. I live a bit far from the dealership and I contacted Andy off the internet and trans experience. I don't know or have any affiliation with Criswell. I live a bit far from the dealership and I contacted Andy off the internet and transitioned to the phone as we closed the deal. He picked me up at the Metro and everything was exactly as promised when we sat down to close the deal. (I had been worried about a bait and switch, esp. as he picked me up. But everything was perfect.) Andy gave me a detailed tour of the vehicle, didn't rush me in reviewing the details, and was very patient. I was pleased with the price, the "no package" deal add-on stuff that other dealers tried, and the promised 2 years free of oil changes. I would very likely return here to purchase my next car and very likely to work with Andy Russo again. More
Very impressed with the knowledge, support, and professionalism of Victor Castro and Valery Milonga. All my questions and concerns were addressed superbly and I applaud the dealer management for t professionalism of Victor Castro and Valery Milonga. All my questions and concerns were addressed superbly and I applaud the dealer management for their super people. Thank you. Frank Caporusso More
I consider myself a professional car buyer and I would be remiss if I didn't rate Suvin one of the most professional and knowledgable sales professionals that I have worked with. He was extremely patient an remiss if I didn't rate Suvin one of the most professional and knowledgable sales professionals that I have worked with. He was extremely patient and flexible; accommodating my schedule and time constraints. I will be calling on Suvin to sell me my next lease or purchase. More
As usual, I was able to make an appointment on the day of choice. I received a warm greeting and was told specifically what work would be accomplished. the work was completed in a timely manner. choice. I received a warm greeting and was told specifically what work would be accomplished. the work was completed in a timely manner. More
very pleasant experience. Beautiful dealership. Customer service was excellent. The Quality of the work was top notch. Friendliness was amazing; they treat you like a family member or a dear frie Customer service was excellent. The Quality of the work was top notch. Friendliness was amazing; they treat you like a family member or a dear friend. And the price was great. Victor is very personable and easy to work with. Thank you for everything. More
We just purchased a 2012 Honda Accord and couldn't be happier. Our overall experience at the Criswell Honda dealership was excellent and we were extremely pleased with the hands-on customer service. Andy happier. Our overall experience at the Criswell Honda dealership was excellent and we were extremely pleased with the hands-on customer service. Andy provided everything we needed to make the best decision possible, which included multiple trips to the dealership for test drives. He was completely fair, open, and honest and I would definitely recommend both him and the dealership to family and friends. What we found most impressive was his constant professionalism throughout the buying process, which included us being at the dealership until late in the evening due to our busy family schedule. Victor was also extremely kind and helped guide us through the financing process. I look forward to purchasing future vehicles at this dealership as their staff is truly top notch. More