
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I was lucky that Suvin was the salesman who greeted me when I came in to talk about buying a new CR v. He was extremely nice, calm and not pushy. I didn't feel pressured as I have in the past at other d when I came in to talk about buying a new CR v. He was extremely nice, calm and not pushy. I didn't feel pressured as I have in the past at other dealerships. We agreed on a price fairly quickly and even though I left to think about it, he was very understanding. I came back and bought the car and it was painless thanks to Suvin's professional attitude and cheerful demeaner. I will be bringing my son in to buy a car and will be sure to ask for Suvin. Overall it was a very satisfying experience. More
I went to have a express oil change on this past Monday. The service advisor was Eric Giron that day. He was courteous and helpful. The work was finished quickly. I was in and out in less than an hour. The service advisor was Eric Giron that day. He was courteous and helpful. The work was finished quickly. I was in and out in less than an hour. Besides this time, I always have had good experiences with the service department at Crisswell Honda. I'm happy with their good services and reasonable prices. More
I drove from PA to Maryland to buy my new Honda Civic 2012 EX SEDAN. Suvin is a fabulous person .He assured me over the phone that he would get me the best deal and he kept his word. His knowledge on car 2012 EX SEDAN. Suvin is a fabulous person .He assured me over the phone that he would get me the best deal and he kept his word. His knowledge on cars helped us to zero in on the car we need. I would recommend to all my friends buying cars to contact this fantastic sales person.His insight into our needs , pros and cons and his experience with cars will definitely help us a great deal to finalize on the car. More
Great experience. Worked with keeping us within our budget and still getting the car we wanted. Staff was friendly and very knowledge about their cars. Highly recommended. budget and still getting the car we wanted. Staff was friendly and very knowledge about their cars. Highly recommended. More
Mr. Dominique, Thanks for the wonderful help that you Mr. Dominique, Thanks for the wonderful help that you given me, this is my first car that I have ever bought and you really made this transaction Mr. Dominique, Thanks for the wonderful help that you given me, this is my first car that I have ever bought and you really made this transaction go by so smooth. I really appreciate your help. The 2012 honda civic is a great car!. Thanks again to you and your boss Esteban. More
Let me make this clear from the outset--previously, I have HATED the car buying process! Oh--I do my homework and gather the needed info, but until now the process has made having a root canal sound app have HATED the car buying process! Oh--I do my homework and gather the needed info, but until now the process has made having a root canal sound appealing. In this case, I solicited an internet quote--received it, verified some details and tweaked a few numbers and then visited the Dealership and bought a new car! Wow, that was easy! No high pressure tactics, no surprises, no pushing to buy stuff I don't need etc... . And for the first time, I feel like I got a good deal, let alone a pleasant buying experience! More
Customer service is just great! That is the first impression you give to your customers. Andy was very good in responding to all my queries during my purchasing process. He was very patient in answer impression you give to your customers. Andy was very good in responding to all my queries during my purchasing process. He was very patient in answering questions to all of my emails. We had really a good experience with him and Criswell. I strongly recommend to my friends for their future purchase. Thank you More
Excellent experience! I bought a 2010 Pilot from Criswell and returned to buy a civic this weekend. We are keeping them in mind for our next car purchase! and returned to buy a civic this weekend. We are keeping them in mind for our next car purchase! More
Althought I did not close the deal with Criswell but the overall experience with this dealer is very pleasant. I big shoutout to the internet sale manager Andry Russo. I requested the quote and got a prom overall experience with this dealer is very pleasant. I big shoutout to the internet sale manager Andry Russo. I requested the quote and got a prompt and very professional response within a few hours. The quote Andy provided was itemized and clear (no hidden cost etc). He did really work very hard and honest to try to earn my business and I really appreciate that as a comsumer. Also Criswell has the lowest processing fee when compare to 5 others dealers who quoted me. I also have to say this dealer has the lowest price quote compare to many others that quoted me accept one. Andy did the best to try to match the lowest quote I was offer but Criswell couldn't match it. The reason the dealer in VA offer me the lowest price was because they were short two cars to make the 3rd quarter quota so I have to go with the lowest offer. Andy thank you again and hopefully we may do business sometime in the near future! More