Criswell Honda

Got a good deal from Suvin and picked up 2012 Civic on the same day! Suvin knew exactly what we were looking for and presented us with the best options. the same day! Suvin knew exactly what we were looking for and presented us with the best options. More

Althought I did not close the deal with Criswell but the overall experience with this dealer is very pleasant. I big shoutout to the internet sale manager Andry Russo. I requested the quote and got a prom overall experience with this dealer is very pleasant. I big shoutout to the internet sale manager Andry Russo. I requested the quote and got a prompt and very professional response within a few hours. The quote Andy provided was itemized and clear (no hidden cost etc). He did really work very hard and honest to try to earn my business and I really appreciate that as a comsumer. Also Criswell has the lowest processing fee when compare to 5 others dealers who quoted me. I also have to say this dealer has the lowest price quote compare to many others that quoted me accept one. Andy did the best to try to match the lowest quote I was offer but Criswell couldn't match it. The reason the dealer in VA offer me the lowest price was because they were short two cars to make the 3rd quarter quota so I have to go with the lowest offer. Andy thank you again and hopefully we may do business sometime in the near future! More

smooth transactions; great experience of buying new car smooth transactions; great experience of buying new car from internet car buying option; expected price range before coming to the dealer; not much smooth transactions; great experience of buying new car from internet car buying option; expected price range before coming to the dealer; not much negotiation with dealer for price More

Suvin was really great with helping me figure out how buying a new car could fit into my life. He was very clear and very friendly, and he has a fantastic test drive route! Also, at no point did I feel buying a new car could fit into my life. He was very clear and very friendly, and he has a fantastic test drive route! Also, at no point did I feel pressured to do anything, and he gave me time to think things over. I test drove a car with him and then came back a week later to buy it, and I couldn't be happier. Thanks!!! More

Dominique made our experience of purchasing a new van comfortable and simple. We would highly recommend our shopping experience to others. We live about 90 miles from the dealership and it was well wor comfortable and simple. We would highly recommend our shopping experience to others. We live about 90 miles from the dealership and it was well worth the drive. More

I worked with Victor Castro when purchasing my new car and would recommend him to anyone and everyone! He made me feel very comfortable and never once felt pressured. The facility was amazing, and Sean and would recommend him to anyone and everyone! He made me feel very comfortable and never once felt pressured. The facility was amazing, and Sean, my financial consultant was also extrememly helpful and very energetic. I will be going back to criswell honda if I ever purchase another honda. More

Andy Russo provided an outstanding new car buying experience. I don't know or have any affiliation with Criswell. I live a bit far from the dealership and I contacted Andy off the internet and trans experience. I don't know or have any affiliation with Criswell. I live a bit far from the dealership and I contacted Andy off the internet and transitioned to the phone as we closed the deal. He picked me up at the Metro and everything was exactly as promised when we sat down to close the deal. (I had been worried about a bait and switch, esp. as he picked me up. But everything was perfect.) Andy gave me a detailed tour of the vehicle, didn't rush me in reviewing the details, and was very patient. I was pleased with the price, the "no package" deal add-on stuff that other dealers tried, and the promised 2 years free of oil changes. I would very likely return here to purchase my next car and very likely to work with Andy Russo again. More

Very impressed with the knowledge, support, and professionalism of Victor Castro and Valery Milonga. All my questions and concerns were addressed superbly and I applaud the dealer management for t professionalism of Victor Castro and Valery Milonga. All my questions and concerns were addressed superbly and I applaud the dealer management for their super people. Thank you. Frank Caporusso More

As usual, I was able to make an appointment on the day of choice. I received a warm greeting and was told specifically what work would be accomplished. the work was completed in a timely manner. choice. I received a warm greeting and was told specifically what work would be accomplished. the work was completed in a timely manner. More

very pleasant experience. Beautiful dealership. Customer service was excellent. The Quality of the work was top notch. Friendliness was amazing; they treat you like a family member or a dear frie Customer service was excellent. The Quality of the work was top notch. Friendliness was amazing; they treat you like a family member or a dear friend. And the price was great. Victor is very personable and easy to work with. Thank you for everything. More