Criswell Honda

Victor was very friendly, helpful, and informative. Did not push too much but gave us the information we needed to decide on which car to purchase. not push too much but gave us the information we needed to decide on which car to purchase. More

Kwame was extremely helpful and friendly from the start! He made my car buying experience very pleasant. He was straightforward and presented us with all of our options and made sure that we were satisfied He made my car buying experience very pleasant. He was straightforward and presented us with all of our options and made sure that we were satisfied with our choice. Most importantly, Kwame went out of his way to provide exemplary customer service! He went over all of the features of the car in detail and made the entire experience so much more satisfying. I will highly recommend Kwame and Honda Criswell to friends and family and will undoubtedly come back for future purchases! More

Andy Russo is the man, give him a salary increase. On Andy Russo is the man, give him a salary increase. On a separate note, the loan wasn't too great for a new Honda. The day before I bought my CR-V I Andy Russo is the man, give him a salary increase. On a separate note, the loan wasn't too great for a new Honda. The day before I bought my CR-V I visited a Toyota dealer and they offered 0%APR for a new Toyota Highlander. You should make money for selling car not from loans with sort of big APRs ... More

We had a great experience with Criswell Honda. We had done a lot of research but our sales guy, Kwame Odum, was able to explain features included in the Honda Odyssey. Kwame was especially friendly, res done a lot of research but our sales guy, Kwame Odum, was able to explain features included in the Honda Odyssey. Kwame was especially friendly, respectful and helpful throughout the whole experience. Walter O'Rourke, the sales manager, helped us work out a small issue when it came to our down payment. Walter was very understanding and facilitated the process. We had our 5 month old baby with us and the staff made it very easy for us. We would recommend this dealer highly. More

Buddy Nicolet provided pleasant, positive, efficient, accommodating, thorough and exceptional service. Too notch service provided from start to finish. He resolved issue from previous visit that went unr accommodating, thorough and exceptional service. Too notch service provided from start to finish. He resolved issue from previous visit that went unresolved in a matter of minutes. More

Mr. Viswanathan was excellent. He was open, direct and responsive, and showed exceptional customer relations as well as sales skills. Ms Baum was quick, clear, informative, efficient and to the point. B responsive, and showed exceptional customer relations as well as sales skills. Ms Baum was quick, clear, informative, efficient and to the point. Both were friendly and demonstrated a good sense of humor. My only complaint is the inordinate amount of time between completing the initial paperwork at the sales desk and moving to the finance desk for finalization. More

My wife and I went to Criswell Honda largely based on positive reviews and they did not disappoint. We were shopping for a midsized sedan and after test driving a few other models we made our way to Cris positive reviews and they did not disappoint. We were shopping for a midsized sedan and after test driving a few other models we made our way to Criswell to take a look at the 2013 Accord. We didn't make an appointment but shortly after arriving we were pleasantly greeted by Yanet. She was very friendly, helpful, and patient with us without giving the hard sell routine. We felt very comfortable working with Yanet throughout the process. After falling in love with the EX-L trim in a color they didn't have, Yanet and the Criswell crew swiftly procured us the exact vehicle we wanted within 24 hours. It had a pin stripe we weren't crazy about so the shop removed it and polished the car to a tee after the trip from another dealer. Then we were off to finish the deal with Jessica in the business office. Jessica was a pleasure to deal with; she clearly explained the contracts and covered all of the standard warranty and extra buy on packages informatively, without being too overly aggressive or pushy. We had a misunderstanding on the initial price contract write up but Jessica and Yanet immediately went to management and resolved the issue within minutes. Overall we couldn’t be happier with the Criswell experience and the price we paid. As a side note, great looking facility inside, service center looks top notch. More

We purchased 2 Honda vehicles from Dominque Vattuone in the last 6 months. He will offer you the best price, and there are no surprises when you complete the transaction. It's a fast, straightforward pu the last 6 months. He will offer you the best price, and there are no surprises when you complete the transaction. It's a fast, straightforward purchase, and Dominique will take great care of you. We shopped almost all of the Honda dealerships in the DC Metro area, and Criswell beats everyones' prices, hands down. Thank you - we are very happy Criswell-Dominque customers! More

Mark was very helpful and honest with me and understood what I did and didn't want to purchase. I would recommend him as a salesman. Everyone I dealt with at the dealership was friendly and helpful what I did and didn't want to purchase. I would recommend him as a salesman. Everyone I dealt with at the dealership was friendly and helpful More

I shopped within a 100 mile radius of my home for a 2012 Honda Accord EX-L V6 w/NAV. I had the occasion to speak with Sales Manager Esteban Mesa. No other dealership could compete with the price that Esteba Honda Accord EX-L V6 w/NAV. I had the occasion to speak with Sales Manager Esteban Mesa. No other dealership could compete with the price that Esteban offered me for the vehicle. When other sales managers started dropping like flies, I knew I had someone that wanted to earn my business. Sales Professional Dominique Vattuone stepped in to make sure my process out the door went smoothly. I took my son to dinner on that Sunday evening, upon our return to the dealership, Dominique had the paperwork ready, That's all we had to do was sign and drive. The dealership was closed at that point, it was raining, but Dominique took time to go over all of the options on the vehicle before I left. If your looking for a new Honda, go to Criswell and ask for the Dynamic Duo of Esteban and Dominique! They may catch some razzing by their colleagues because of this review, but because of these two gentlemen, Criswell has earned a customer for life. I've already started recommending Criswell to my friends an family. Caution: Watch out for the people in the loan department, they will try and HARD sell you on extended warranties, approx. $5000 worth of things you don't really need. You have to come back at them just as HARD to get them to back off. Example: I wanted to get a three year loan, but they start out trying to talk me into a 5 year, with all of the bells and whistles ($5000) added. With a longer, 5 year term on the loan, it makes the bells and whistles look insignificant to your monthly payment. They leave that cost or grand total out, you will have to ask them for it. Unless you put your foot down, they will have you there for hours... More