Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We purchased our 2013 Honda CRV EXL through Signal Financial Federal Credit Union's car buying service; therefore, we did not have to go directly to the dealership. Apparently, Criswell is one of the Financial Federal Credit Union's car buying service; therefore, we did not have to go directly to the dealership. Apparently, Criswell is one of the dealerships that they have been doing business with for a long time. If Victor Castro is an example of the kind of customer service that we will receive, then I would definitely recommend the dealership and Victor to others and I would definitely become a repeat customer. More
Our service was exceptional. Andi had patience and made us feel as though we were his only priority. He listened and also shared information to make sure we were throughly informed before we made a decisi us feel as though we were his only priority. He listened and also shared information to make sure we were throughly informed before we made a decision. He encouraged us driving the Honda's and when we purchased he took the time to teach us how to work the car! We were told to come back in with any questions. None too small! More
Ken was friendly and considerate from the start. He worked with us to get our needs met and always kept us feeling taken care of and in the loop. He is a pleasure to work with and a credit to Criswell. worked with us to get our needs met and always kept us feeling taken care of and in the loop. He is a pleasure to work with and a credit to Criswell. More
This was a very painless express. Yanet Lopez was very nice, professional and attentive to our needs. Esteban Mesa was also very nice and professional. He listened to our request and met our request. Jes nice, professional and attentive to our needs. Esteban Mesa was also very nice and professional. He listened to our request and met our request. Jessica Baum was professional and answered all the questions I had. Will definitely return to this dealership and ask to work with the same people. More
I recently bought a new Civic from Criswell Honda and my dealings with Kwame Odum were extremely good. Kwame gave me a quote through email and then we closed the deal quickly at the dealership. Kwame knew t dealings with Kwame Odum were extremely good. Kwame gave me a quote through email and then we closed the deal quickly at the dealership. Kwame knew the product and was quick to respond to all my needs. I have dealt with thousands of salesmen (through my job) and Kwame would rank up with the top as far as friendliness and thoroughness. Thank you, Kwame. More
Suvin is a very knowledgable salesman and took the time with me to explain details I didn't understand. Being a woman and walking into a dealership alone, some salesmen will take advantage of that but Suv with me to explain details I didn't understand. Being a woman and walking into a dealership alone, some salesmen will take advantage of that but Suvin came across very honest and got me the best deal possible. I would definitely use this dealership again and only deal with Suvin as he made me feel very comfortable, and advised me as to my purchase. More
Suvin is a wonderful sales representative. He is very patient, respectful, and knowledgeable. Most importantly, he is not pushy at all! We felt very much at ease throughout the entire process. Suvin w patient, respectful, and knowledgeable. Most importantly, he is not pushy at all! We felt very much at ease throughout the entire process. Suvin was able to answer all of my questions, made me feel comfortable about my purchase, and was very accommodating to meet my needs as a first car buyer! He made sure to follow up with me after I bought the car, and genuinely cared about how I felt about my recent purchase. We will be going back soon to get a second car for my family and are very glad to have such a caring person to work with. He went above and beyond my expectations, and I really appreciate his hard work and dedication to making me happy with my first new car! I highly recommend him and his services to anyone looking to purchase! More
Dominique Vattuone II was a pleasure to work with. I am a new driver, and I was in the market for a new or used car, which meant that I had narrowed down a list of 40 models that I was interested in and wa a new driver, and I was in the market for a new or used car, which meant that I had narrowed down a list of 40 models that I was interested in and was test driving EVERY ONE. By the time I went to the Honda dealership, I had dealt with probably 5 or so dealerships before then. I can safely say that Dominique was one of the nicest salesmen that I had met. Notably, while discussing the car, he gave us the lowest price available, which was WAY under invoice and the Kelly Blue Book Fair Purchase Price. No haggle necessary. He also referred me to an insurance guy who got me the best car insurance rate based on my prior research. I definitely recommend Dominique if you're in the market for Hondas within the general area of Maryland -- or even further. He will give you the lowest price without you having to wonder if you've been cheated. Afterwards when I went to the finance office, Sean Egnew had shown some pose. I'm sure that he had worked with parents before who didn't want their child to get cheated from the price that the salesman offered, but he had visibly been frustrated with my own parents. I didn't appreciate some things that he had said under his breath, but I know that my parents are frustrating so I still would recommend him. All in all, I wholeheartedly recommend Criswell Honda -- especially Dominique! More
Excellent service, did not feel obligated to make the purchase, and the price was outstanding. Even threw in free wheel locks to secure the rims. Amazing dealer, will purchase from him again. purchase, and the price was outstanding. Even threw in free wheel locks to secure the rims. Amazing dealer, will purchase from him again. More
Suvin has helped me purchase two cars from Criswell and has always been very helpful and responsive to my needs as a customer. He has a great knowledge of the entire process from the inventory to the optio has always been very helpful and responsive to my needs as a customer. He has a great knowledge of the entire process from the inventory to the options available for financing. He is a credit to the force. More