
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My experience was wonderful. I hadnt purchased a new car for over ten years. I always bring my honda to Criswell. Sadly it was time for a new ride. And I am still flying high off my new car purchase. Kwa for over ten years. I always bring my honda to Criswell. Sadly it was time for a new ride. And I am still flying high off my new car purchase. Kwame is a great salesperson, he was kind and very knowledgeable. You can trust him. I am so happy with my purchase. - Honda Accord 2013. More
Delivered vehicle in very dirty condition. Employees's manager was rude to me the next day after I purchased the vehicle. They were not willing to do business and no one greeted me well. Kept me waiting f manager was rude to me the next day after I purchased the vehicle. They were not willing to do business and no one greeted me well. Kept me waiting for 1 hr before someone showed up. Also added many prices to my monthly installments without letting me know. More
I had a very good experience, Kwame gave me a good price on my new car and a good price on my trade in. He made sure that I understood how my car works and before I left made sure my seat was at a proper he on my new car and a good price on my trade in. He made sure that I understood how my car works and before I left made sure my seat was at a proper height for me. I'm bringing in my car on Sunday so that he can further explain the other details of the car. Sean did a good job with the financing, not over selling me on package deals, rather letting me decide if that was something I needed. More
Mr. Viswanathan from Criswell Honda was very helpful and knowledgeable. He knew a lot about the cars he was selling. We bought a 2013 Honda Odyssey and he was able to tell us why this car is great and he wa knowledgeable. He knew a lot about the cars he was selling. We bought a 2013 Honda Odyssey and he was able to tell us why this car is great and he was able to give us a great price! More
Suvin was great! He didn't make me feel pressured at all in purchasing any "extras". He also gave me a great deal, I would highly recommend Criswell Honda and Suvin Viswanathan!! in purchasing any "extras". He also gave me a great deal, I would highly recommend Criswell Honda and Suvin Viswanathan!! More
good experience overall, pricing knowledge friendly are all good also transaction really quick. i really like the internet way to buy cars, really enjoy it. all good also transaction really quick. i really like the internet way to buy cars, really enjoy it. More
Service was great! Prices were good as well. No undue pressure by the salesman. They were very accommodating. Also, thanks to the the Honda Finance representative for being flexible enough to make cha pressure by the salesman. They were very accommodating. Also, thanks to the the Honda Finance representative for being flexible enough to make changes to the warranty/insurance extras 2 days after purchase. Would highly recommend this dealer and Suvin! More
Andy was great to work with! He was honest and traight forward and gave us a great deal! We will be returning to purchase our next car from Criswelll Honda and look forward to working with Andy Russo agai forward and gave us a great deal! We will be returning to purchase our next car from Criswelll Honda and look forward to working with Andy Russo again. More
We were very pleased with the service we received at Criswell Honda when we purchased our new CRV recently, and in particular with the patient, empathetic, knowledgeable assistance of Suvin Visawanathan Criswell Honda when we purchased our new CRV recently, and in particular with the patient, empathetic, knowledgeable assistance of Suvin Visawanathan, who is a real star. Suvin's low-key, friendly approach was invaluable in helping us reach our decision. Moreover, he worked very closely with us over several days to explore and identify the best financing options. It was a refreshing change from the high-pressure sales techniques used by many dealers. Our overall experience with Criswell was superb in almost every aspect. The only exception to this concerned the actual purchase process, which was hampered by recently adopted software for filling out and printing all of the paperwork required for the purchase. Copies had to be printed and reprinted and information that needed to be changed on the forms could not be done easily. This slowed down the process considerably, much to the frustration of ourselves and the hard-working financial officer. To me, it seemed that a decision to utilize a system with more bells and whistles may have had the opposite intended effect in that it is more labor intensive to work with than the system it replaced. More