Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I highly recommend Criswell Honda and Suvin. They did a great job of working with us and we had a great experience. It did take awhile to finally get to the finance department, but it was a Saturday and ve great job of working with us and we had a great experience. It did take awhile to finally get to the finance department, but it was a Saturday and very busy. Suvin was very responsive to our questions and returned phone calls and emails promptly . More
This was the first time my wife and I were purchasing a new car, and I’m glad to say that we were very happy with our experience at Criswell Honda and that we lucked out with getting Suvin Viswanathan as o new car, and I’m glad to say that we were very happy with our experience at Criswell Honda and that we lucked out with getting Suvin Viswanathan as our saleman. We found Suvin to be very professional and not pushy in the least. The one issue with our purchase was that after having prearranged the deal over the phone, we learned upon our arrival at the dealership that due to a glitch in the computer system, the color(s) we desired were not in stock. As a result, we ended up changing our plan and purchased the all-wheel-drive model (which we had already been somewhat interested in), which involved negotiating with Suvin (and occasionally the manager) until the price was right. That being said, Suvin was an excellent salesman to work with, and we appreciated the fact that he was patient and straightforward with us the whole time. Overall, it was a very enjoyable experience and I recommend the dealer and Suvin to anyone looking for a Honda. More
I was ready to trade in my old SUV and Criswell was recommended by AAA. I was in contact with Tiffany Neel who welcomed me to the dealership. She was very knowledgable about the models and answered a recommended by AAA. I was in contact with Tiffany Neel who welcomed me to the dealership. She was very knowledgable about the models and answered all of my questions and showed me all of the many features of the model that I selected. We went for a test drive and I was very impressed. She did not pressure me and took the time to show me all the colors that were offered on my model. In addition, the dealership staff assisted me with financing at a low rate so buying the car was a breeze! I was able to drive it home that day! I would recommend Criswell Honda and especially Tiffany Neel. More
It took me approximately 2 hours to get into the finance office. To be fair, the dealership was busy with many customers on that day due to year end sales. Besides that, all worked out perfectly. The salesm office. To be fair, the dealership was busy with many customers on that day due to year end sales. Besides that, all worked out perfectly. The salesmen were professional, offered me test drives on multiple models and a good price! I would recommend this dealership to others. More
I have made a one month research project out of replacing a dying Mercedes Diesel. This effort has included innumerable test drives of almost every high quality mid-size vehicle. I also seem to have about a dying Mercedes Diesel. This effort has included innumerable test drives of almost every high quality mid-size vehicle. I also seem to have about 100 new friends who call and e-mail incessantly to see if I have any more questions. At Criswell I tested the Accord in several trim levels, sedan and coupe, manual and CVT transmission. On each visit to Criswell, Amine graciously went along with my latest inspiration, never seeing to be annoyed or bothered by another hour down the drain without any inkling of a sale. He is exceptionally polite, knowledgeable about the dealership, the vehicles, and the competition, and very low-key as opposed to being disingenuous or overly aggressive. I think he genuinely likes meeting people and helping them find the right car - as long as it's a Honda. During this long and arduous process, he never called and never harassed me. As a courtesy, he did send me an e-mail or two when Criswell put some cars on sale. The most intrusive thing he ever said was "How do you like the car?". This past weekend I finally decided on an Accord sedan and he was able to secure a very fair price for me. All of this without any hassle - no coercion, no hiding the keys of my trade, no browbeating by the sales manager. If you are looking for a Honda, this is the place to go, and Amine is the salesman to ask for. More
I bought a 2013 Pilot from Andy. I traded in my 2003 Pilot I had purchased from Andy exactly 10 years ago. The fact that he is at the same dealership 10 years later says something in itself, but I went Pilot I had purchased from Andy exactly 10 years ago. The fact that he is at the same dealership 10 years later says something in itself, but I went back to him because I felt I was treated fairly 10 years ago and was again this time. I would recommend Andy and this dealership. More
This is the first time I was buying a new car. I intended to buy certified used, but the prices for the new were unbeatable. Suvin was welcoming, did not make my mother and I feel rushed. There wasn't pressu to buy certified used, but the prices for the new were unbeatable. Suvin was welcoming, did not make my mother and I feel rushed. There wasn't pressure to buy, he was just honest about what was available. He didn't try to force us to get the upcharges and gave his honest opinion. I probably spent 3-4 hours there that day, but it was well worth it for the quality vehicle and the price. We even had free pizza for lunch. I definitely recommend Suvin for first time buyers. I drove 3 hours to get there and worth it. Mahaman Kolo was professional, patient and answered all of our questions. More
Ken is very customer oriented. We called looking for a car they had advertised and even though it was already sold, he located another vehicle which we ended up purchasing. There were some minor cosmetic car they had advertised and even though it was already sold, he located another vehicle which we ended up purchasing. There were some minor cosmetic issues with the car which Criswell Honda took care of and we are very happy with the car. All in all, we had an excellent experience and I will highly recommend Ken and Criswell Honda to anyone who asks. More
Dominique really did a great job making me feel comftable with buying a car. I had trouble with think which one would be the safest and he was definitely there and patient with me. I am a type of person who with buying a car. I had trouble with think which one would be the safest and he was definitely there and patient with me. I am a type of person who looks into great detail on what I would invest. So to conclude I love my car and he did well!! Highly recommended. :) More
The best experience so far with a dealer. Dominique was very helpful, very knowledgeable and patient. He gave us all the information we needed to know and was a very nice person to deal with. He was not p very helpful, very knowledgeable and patient. He gave us all the information we needed to know and was a very nice person to deal with. He was not pushy and he was able to get us a very good price. I would highly recommend him to anyone! Olivia & Mohammad More