Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Andy Russo is by far one of the best salesmen we have ever met. He is extremely professional and courteous, and he goes well above the usual standard of service in order to satisfy his customers. We al ever met. He is extremely professional and courteous, and he goes well above the usual standard of service in order to satisfy his customers. We always request Andy, and we will continue to do so for future purchases. More
Suvin Viswanathan was extremely helpful in making sure I found just the right car for me and with just the right exterior and interior colors. He answered all my questions during both my visits with grea found just the right car for me and with just the right exterior and interior colors. He answered all my questions during both my visits with great patience. He showed me everything I need to know about the car before I drove it off the lot during late hours. I would strongly recommend to ask for Suvin when you visit Criswell Honda. Thanks to Steve Mcclay for offering very competitive price over the phone and Victor Azari who was very patient and helpful while working through financing. Thanks Guys, service was excellent! More
I was looking to buy new Honda, for five months before a friend, told be about Suvin Viswanathan great customer service. And as promised, I received great customer service from Suvin. From the moment that I friend, told be about Suvin Viswanathan great customer service. And as promised, I received great customer service from Suvin. From the moment that I walked into the dealership, until days after I drove away with my new car. He was honest with me at all time (surprised me coming from a car sale man). When I came to that dealership, I had already been to three other Honda dealerships, where the sale people were not being honest or trying to work with me. I didn't understand how to buy a new car or know the different between a new car loan or a lease. He sit down with me and took his time explaining the different between the two. I ended up leasing my new car at the rate that I could afford. Though buying a car is very stressful, the dealership itself is a no pressure environment, it clean and friendly. The financing department could use a little work, they didn't understand how much taxes to change me because I live in DC. Even though DC is right next door? So if the dealership work on there finance department, they would have a winning team and could get the customers out faster. I plan on buying my next Honda from Criswell Honda, Great Jo! More
As a first time customer at this Dealership, I was very impressed with their willingness to meet my requirements for a new car, their professionalism and their outstanding service! I will recommend them hi impressed with their willingness to meet my requirements for a new car, their professionalism and their outstanding service! I will recommend them highly! More
The dealership is very clean, large enough and a very comfortable place. It was very easy to work with Amine. Everything was clear, no rush, no pressure. Thanks you! comfortable place. It was very easy to work with Amine. Everything was clear, no rush, no pressure. Thanks you! More
I visited on Monday and met with Amine about purchasing a new Honda. He was very friendly, and made me comfortable with no pressure to purchase. I also shared that I didn't have great credit and he said not new Honda. He was very friendly, and made me comfortable with no pressure to purchase. I also shared that I didn't have great credit and he said not to worry, they work with everyone. I returned on Wednesday and met Suvin. He was also friendly and patient! He was knowledgeable about everything to do with the car and could easily explain it to me as someone who doesn't know anything about cars. Suvin took me on a test drive, and I was ready to buy. Again, no pressure and honesty about my credit and how to make the deal happen. Suvin really worked hard for me to get the car I wanted at the price I can afford. I also wanted to mention Mahaman who was very friendly and helpful in explaining the paperwork to me. And all three gentlemen were there until 11pm helping me, complete with a tutorial on how to use my car's features. This is my first Honda. I am the proud owner of the 2013 Cr-v. I will definitely recommend this team to anyone looking for a Honda and look forward to doing business with them again! More
Phil Kmiec is an outstanding professional who took exceptional customer care for us from the minute we walked into Criswell Honda to the time we completed our car purchase. He shows an acute knowled exceptional customer care for us from the minute we walked into Criswell Honda to the time we completed our car purchase. He shows an acute knowledge on the Honda cars and innovations which reflect his years of experience, talent and expertise that greatly contributed to my decision to purchase a Honda. His steadfast commitment to his clients is evident in his attention to the details during the purchase and in following up with us even after the purchase. It would be hard to purchase another Honda unless Phil Kmiec would be there to guide us through it all. We applaud Phil Kmiec for his outstanding customer service, knowledge, experience and steadfast commitment to us throughout the purchase. It is evident that Phil Kmiec is a golden asset to the success and reputation of Criswell Honda and we would recommend all of our family and colleagues to Phil at Criswell Honda. More
I reached out to Suvin as I'd worked with him on my previous lease. When I came in, he got me exactly what I wanted. Then, even when my requirements changed midstream, he was flexible, understood wha previous lease. When I came in, he got me exactly what I wanted. Then, even when my requirements changed midstream, he was flexible, understood what I was looking for and was very responsive to my revised plan. And, again, he gave me what I wanted. This is my third car at Criswell, the second one with Suvin and I'm extremely pleased with the attention to my needs and wants and the way in which I'm treated. A great experience all around. Thanks Suvin! More
I had a very pleasent experience with Yanet and David. They helped me and and my wife get out of our aging Chevy and into a brand new CR-V! They were quite reasonable with the price and did not pressure u They helped me and and my wife get out of our aging Chevy and into a brand new CR-V! They were quite reasonable with the price and did not pressure us into the sale. Thanks! More
Victor Castro, our sales associate, was tremendously helpful. He not only has a command of the products, features and costs but he is very personable. He was friendly, informative, considerate and profe helpful. He not only has a command of the products, features and costs but he is very personable. He was friendly, informative, considerate and professional. He has now sold cars to both my wife and me. I would not consider going anywhere else for a Honda. More