Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Suvin was a very able salesman. He was courteous and friendly and made buying easy. Dealership is very professional and helpful. Many vehicles of the type I wanted were available. friendly and made buying easy. Dealership is very professional and helpful. Many vehicles of the type I wanted were available. More
If you are in the market for a new Honda, please ask for Mr. Andy Russo. I was submitted a quote over the internet requesting a quote for the Honda mini Van, Mr. Andy promptly reply to all request and prov Mr. Andy Russo. I was submitted a quote over the internet requesting a quote for the Honda mini Van, Mr. Andy promptly reply to all request and provides all of the details and answers all my questions. He invited us to visit the dealership for a test drive. At the dealership, he was very patient with us and walk us through the lot, allowing us to look at different colors of the van. We took the van out for a test drive, wrote up an offer with the price and he presented to his manager, the offer was accepted and no haggle and surprises. The entire process from the time we test drive to getting all of the paperwork and finance done is no more than 3 hours. Mr. Andy explained in details everything through the paperwork processes, by the time we walked out to the front door, the Van was wash, cleanup, tag installed and ready for us to take it home. We were at the dealership around 7:30pm and by 10:00 pm the van was our. Yes, the dealership was already closed but Mr. Andy took his time explaining in details the functions and options and how everything work from the new van we purchase. What impress us the most is his knowledge of the product, because we told him we currently have a 2006 Honda van, he took time going through the new features of the 2013 model vs the 2006 model. All in all I highly recommend anyone who is in the market for a new Honda to contact Mr. Andy. from Kevin, Andy and Nancy! More
Yanet Lopez was very professional and straight forward with us. She was very honest and friendly, her orientation towards customer service was very evident. She made our last experience at Criswell's a gr with us. She was very honest and friendly, her orientation towards customer service was very evident. She made our last experience at Criswell's a great one. We are very happy and look forward to do buisness with you guys once again in the future. More
Both Ken and Jessica excel at doing their jobs well. The service that Ken and Jessica provided was quick, thorough, professional yet personal, complete, and accurate. We appreciated Ken working with his ma service that Ken and Jessica provided was quick, thorough, professional yet personal, complete, and accurate. We appreciated Ken working with his manager Doug to give us $500 more on our trade-in. Being a numbers person, I appreciated how Jessica went through each of the decisions that we needed to make on costs. Both Ken and Jessica helped the time pass when waiting was involved. Thank you for your help! More
Suvin was great. worked hard to get me the best deal. He tried to accomodate me and get me all the options i wanted without going over my budget. He is also always easy to contact whether by email or text! tried to accomodate me and get me all the options i wanted without going over my budget. He is also always easy to contact whether by email or text! More
Dominque and Doug were very friendly and forthcoming, they made the sale for my son's 1st car a very pleasent experience. I have bought several Honda's in the past and have used Criswell's service cente they made the sale for my son's 1st car a very pleasent experience. I have bought several Honda's in the past and have used Criswell's service center as my 1st choice for repair for years so there was no hessitation to go there to buy a car. Thank you all!!! More
I recently purchased a new 2013 Honda Civic with Suvin Viswanathan's consult. The experience was gratifying as I drove off the lot with a sense of satisfaction instead of the potential buyer's remorse. Viswanathan's consult. The experience was gratifying as I drove off the lot with a sense of satisfaction instead of the potential buyer's remorse. As an effective sales consultant, Suvin took care in listen and successfully meeting my desired goals. Incidentally, this is my second purchase with Suvin's assistance. I find him exemplary in: - Non-intrusive attentiveness - Positive customer service - Consistent professionalism I recommending Suvin without hesitation or reservation. More
Walter was great. He dealt directly with me with no sales consultant in the middle. He gave me his best price, which was the best price in the DMV for a 2013 Honda Pilot EX. I arrived just as they were closi consultant in the middle. He gave me his best price, which was the best price in the DMV for a 2013 Honda Pilot EX. I arrived just as they were closing and He and Andy Russo were waiting for me. The car was ready when I got there. Minus the short test drive, I would have been out of there in less than an hour and a half. Walter turned things over to Andy and he was fantastic. No double talk. I would recommend Walter O'Rourke and Andy Russo to anyone looking for a Honda product.Very straight shooters. For the record, I had visited 3 other Honda dealerships before I settled on Criswell. This was a quality, no pressure transaction. More
I was very pleased with the service my partner and I received at Criswell Honda during the recent purchase of our new cars. The first time we stopped in just to look at a few cars and Amine showed us a received at Criswell Honda during the recent purchase of our new cars. The first time we stopped in just to look at a few cars and Amine showed us a couple of different cars and gave us some brochures to look over. We decided to go back a few days later and since Amine was busy, Suvin helped us out. When we got to the dealership, we were greeted right away and after looking at a few different cars, decided to test drive both a CR-V (my partner's choice) and the Accord (my choice). Suvin was really friendly and gave us some good advice on some of the other cars we were looking at (Civic and Civic hybrid) which we ultimately decided against, primarily just because of the size of the car. After test driving the CR-V and Accord we figured we'd see what kind of deal we could get if we bought both vehicles that day so we went inside. The number crunching phase almost always takes a long time and we were no exception. Of course, we don't have particularly good credit anyway, so I can't fault them there. Additionally, a lot of the back and forth was just trying to get a good enough deal on the Accord so that I could keep my payments within my budget, which they were able to do. Considering I was getting an Accord sport, I was pleasantly surprised! After the purchase contracts were signed, (11PM by the time we were done signing for both cars!) Suvin and Amine helped us clear out our personal belongings from our trade-ins and then familiarized us with some of the newer features on both of our new vehicles. We also got our phones connected to the on-board bluetooth before we left. I really appreciated their willingness to stay late, even though the dealer had officially closed a couple hours earlier. I would definitely recommend Criswell Honda to anyone looking to buy a new car. They took really good care of us from start to finish and were able to get us the cars we wanted within our budget. More
Jorge Almeida was just great - the most honest sales person I spoke with over the phone (and I spoke with many at other dealerships). I would recommend this dealership and would come again. person I spoke with over the phone (and I spoke with many at other dealerships). I would recommend this dealership and would come again. More