
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,995 reviews
Victor was able to beat a competitor's price, and when I went to the dealership to purchase the car, he was able to give me a good deal on my trade-in. He patiently answered my questions, and before when I went to the dealership to purchase the car, he was able to give me a good deal on my trade-in. He patiently answered my questions, and before I left the dealership, he helped sync my cell to the car's Bluetooth. Sean was thorough and patient (even though he had to restart the paperwork several times). Overall, I am happy with the process. More
I was recently shopping for a car to replace my 11 year old Subaru, that had been totaled in an accident. After researching new cars on the internet, I decided to shop for a Honda Accord. My insurance co old Subaru, that had been totaled in an accident. After researching new cars on the internet, I decided to shop for a Honda Accord. My insurance company, USAA, recommended 3 nearby dealerships. Criswell Honda was the furthest away (30+ miles), but one of their Sales Consultants, Suvin, was the first person to contact me. We set up an appointment for the next day for a test drive. As soon as I pulled up to the showroom, Suvin was there to greet me. I was immediately impressed with his friendly, unassuming demeanor. While we discussed the features I desired in a new car, he was very knowledgeable and answered all my questions. I never felt pressured by Suvin to make a quick decision. After choosing to buy an Accord, he did his best to accommodate all my requests. He then introduced me to Sean, the Finance Specialist, who was extremely patient with my indecisiveness as we finalized the purchase. I don't know who was more relieved when that process was finished! As soon as I was ready, Suvin presented me with my beautiful new Honda Accord. He attached the license tags and then proceeded to program my radio, set up my cell phone with the Bluetooth feature, and showed me how to work the lights, wipers, etc, so that I could safely drive home. Everyone at Criswell Honda was very friendly and helpful. I especially commend Suvin on his professionalism and will certainly recommend him to my family and friends when there are ready to purchase a new car! More
Suvin was fantastic! I walked into the dealership as they were closing one evening and Suvin stayed late to discuss the car I was looking for and also let me test drive. Although I didn't buy that nigh they were closing one evening and Suvin stayed late to discuss the car I was looking for and also let me test drive. Although I didn't buy that night, Suvin was available by phone to answer all my questions. Suvin worked very hard to get me a good price for my trade and also worked the deal on my new purchase with one of the managers, Esteban. The whole process was great; no pressure at all. I received a good value for my trade, wonderful service, and a great deal on my new purchase. I highly recommend working with Suvin. You wont be disappointed. More
Thank you very much for high professionals, helping as to choose the car, answered to all our questions. I will recommend to all my friends You are the best!!! choose the car, answered to all our questions. I will recommend to all my friends You are the best!!! More
I was very happy with my experience at Criswell Honda. I feel that the salespeople were honest and friendly. They did not put any pressure on us to buy dealer add-ons. They simply explained the options and feel that the salespeople were honest and friendly. They did not put any pressure on us to buy dealer add-ons. They simply explained the options and let us decide for ourselves. I would highly recommend this dealership if you are concerned about deceptive or dishonest practices at other places. Criswell Honda was thorough, but did not waste too much of our time. More
Second car from Criswell Honda, thank you guys I'm very happy with my car. Yanet is a wonderful sales person she spent extra time helping me set up theblutooth she explain all the new futures on my n very happy with my car. Yanet is a wonderful sales person she spent extra time helping me set up theblutooth she explain all the new futures on my new SI ..Jessica the finance lady help me for second time and gave me the best finance rate ...she explain very well what I qualify for....Esteban the manager is a great person and he help me for second time too. Thank you guys for been the best dealership in the Area. I will recommend Criswell Honda to all my friends and family . More
Second time working with Dominique, and when there is an opportunity I will Definetely request him again. Always goes out and beyond to help me out, awesome guy! opportunity I will Definetely request him again. Always goes out and beyond to help me out, awesome guy! More
Mr. Dominique Vattuone and Mrs.Jessica Baum are great proffesionals, we always recommend them to our friends, yesterday was our third purchase in less a year. proffesionals, we always recommend them to our friends, yesterday was our third purchase in less a year. More
Ken was very professional and listened to our needs before making suggestions. He found us just the car we were looking for in less than three weeks. I would highly recommend calling Ken Lamb before bu before making suggestions. He found us just the car we were looking for in less than three weeks. I would highly recommend calling Ken Lamb before buying anywhere else. More
It was a great service from the very beginning, including very helpful phone calls, emails, with very clear and informative conversations, which convinced me to buy the car with Amine. When me and my husband very helpful phone calls, emails, with very clear and informative conversations, which convinced me to buy the car with Amine. When me and my husband came in to meet Amine, we were really impressed, how professional he was. I am very happy with my new car and the way, Amine Radwane did his perfect job. Thank you very much! Yelena Gerashchenko More