Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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It was the best buying experience I have ever encountered. I was helping my son buy his second car and Dominique was excellent! Everyone was very helpful but Dominique went above and beyond to ma encountered. I was helping my son buy his second car and Dominique was excellent! Everyone was very helpful but Dominique went above and beyond to make sure we got the best deal possible and was with us every step of the way. I will continue to buy cars at Criswell Honda and I will definitely be visiting Dominique again. Hands down the BEST buying experience!! More
Both Suvin and Rohit were very helpful. My initial contact was with Suvin and we scheduled an appointment with him to see a Pilot he had given me a price on. Rohit took me on the test drive and showed contact was with Suvin and we scheduled an appointment with him to see a Pilot he had given me a price on. Rohit took me on the test drive and showed me all of the features of the vehicle. Both worked to get us through the process quickly since we had our newborn daughter with us. Rohit again pointed out more features of the car, explained the dealership/service included oil changes and service, and set up the car to my preferences. More
After buying about 15 new and used cars, generally I've found the experience to be most difficult and not one that I look forward to. However, since I've been buying vehicles, both motorcycles and ca I've found the experience to be most difficult and not one that I look forward to. However, since I've been buying vehicles, both motorcycles and cars from Criswell and in particular Victor Castro, the entire experience has now become pleasant. I look forward with anitcipation to buying a new car and no longer stress out over negotiations, high pressure and/or possible deception. I believe that Criswell treats its customers with respect and honesty and that same treatment is manifested via Victor Castro. I have also had some limited experience with Gary Graves in the service department and have found that Gary is generally cut from the same cloth as Victor and the rest of the Criswell family. Thanks for making the entire experience a very positive experience for my family. I've bought a number of cars from Victor for most of our children and this was my last son's first car and I'm sure they will all be back to Criswell in the future. Glenn Wyman, Diane Bloom, and Zach Bloom More
Bought Honda Civic LX2013 from Ali, who is very knowledgeable, friendly and professional. Ali always offers his best service, fast response and sufficient follow-up. knowledgeable, friendly and professional. Ali always offers his best service, fast response and sufficient follow-up. More
I bought a new Honda Civic in 2011 and a used Acura MDX in 2012 from Jae He is very knowledgeable, great service and fast responses I would come back and buy another vehicle in 2012 from Jae He is very knowledgeable, great service and fast responses I would come back and buy another vehicle More
It is a great experience to visit Criswell Honda! It is a great experience to visit Criswell Honda! Thanks a lot for the sales person Suvin Viswanathan's help: Very efficient; very knowledgeable; V It is a great experience to visit Criswell Honda! Thanks a lot for the sales person Suvin Viswanathan's help: Very efficient; very knowledgeable; Very polite; very reasonable price; etc. More
I have over 30yrs in sales, customer service and the hospitality industry and Andy is one of the best ,I had ever encountered. Andy not only sells you but he offer service in a friendly and personable w hospitality industry and Andy is one of the best ,I had ever encountered. Andy not only sells you but he offer service in a friendly and personable way. My Wife and I will always remember Andy and will always do referals for him. My wife is one of those perfectionist and to see how impressed she his its amazing. More
Amine was so attentive and informative. It was a pleasure spending time with him test driving the car and negotiating our deal. And the financing went extremely smooth and handled in a timely manner. spending time with him test driving the car and negotiating our deal. And the financing went extremely smooth and handled in a timely manner. More
For the first time in nearly 30 years of buying cars in the Washington, D.C. area, I actually enjoyed a respectful, stress-free, and highly pleasant transaction due to the professionalism of Ms. Yanet Lope the Washington, D.C. area, I actually enjoyed a respectful, stress-free, and highly pleasant transaction due to the professionalism of Ms. Yanet Lopez. More
This was our second purchase dealing with Victor Castro. We find him to be very knowledgeable of the product he is selling and business like. There is always a lot of anxiety when it comes to dealing with c We find him to be very knowledgeable of the product he is selling and business like. There is always a lot of anxiety when it comes to dealing with car dealerships, BUT Victor is able to set his customers at ease and gives you a feeling of trust. At age 82 we do not anticipate ever buying another car but we would not hesitate to recommend Victor to our friends. More