
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,988 reviews
As a college student, I was not sure how the car purchasing worked and honestly, I was really nervous about it since my parents were not going to help me with the payments this time and even coming purchasing worked and honestly, I was really nervous about it since my parents were not going to help me with the payments this time and even coming with me to the dealership. I was really lucky having Arbi help me out on the whole experience. Arbi was really understanding, and made me feel comfortable with the entire purchase. He understood my budget, being aware that I just graduated with my bachelor degree. Arbi, wasn't the typically pushy car guy that you often see in the movies but a family guy who understood and respected my situation. He made sure to explain everything before signing anything and made me feel comfortable that i did not feel dumb for asking basic questions about financing, service and warranties. I am so glad that the entire process was super smooth without experiencing any intimidation compared to what my Dad told me about. I was able to stay within my budget, and Arbi even gave me additional tips about maintaining it while I'm at graduate school. I would definitely recommend asking for Arbi if you are looking to buy a car More
Nathasa has excellent customer services skills and she builds a relationship with her clients. She is very positive and help the client by guiding the client on the paperwork process. Therefore, she foc builds a relationship with her clients. She is very positive and help the client by guiding the client on the paperwork process. Therefore, she focuses on solutions. More
This dealership has made my dreams come true with new car and it was fast and easy! and it was fast and easy! More
Dominique was great! Purchased a new Honda CRV in early December. He was very up front and made the process every smooth. 10/10 would recommend. Purchased a new Honda CRV in early December. He was very up front and made the process every smooth. 10/10 would recommend. More
Tony has a great personality and customer service. He helped up getting a car for our daughter. Thank you so much Tony for your great customer service He helped up getting a car for our daughter. Thank you so much Tony for your great customer service More
Overall, I have an amazing experience at Criswell Honda. Andy my sales associate went above and beyond with assisting me with my new vehicle. He took the time to connect, explain my options and we concluded Andy my sales associate went above and beyond with assisting me with my new vehicle. He took the time to connect, explain my options and we concluded what was best for me. He was willing to work with me on finding a payment that fit my budget and made sure I left happy. The financial department was just as welcoming and informative. I would highly recommend going to them. More
I’ve purchased three cars from Criswell Honda Germantown, and every experience has been terrific! and every experience has been terrific! More
“Exceptional dealership, highly helpful staff, efficient process, made car buying smooth and stress-free experience.” process, made car buying smooth and stress-free experience.” More
Dominique Vattuone was wonderful to work with. He was very straight to the point and very easy to communicate with. He gave me the best price out of all the dealers that I reached out to. He was a He was very straight to the point and very easy to communicate with. He gave me the best price out of all the dealers that I reached out to. He was able to deliver the price and the color I was looking for. Definitely would recommend family and friends who are looking to buy a Honda car. More
It was my first time purchasing a car, and I was very nervous about the whole process, but the Sales Manager Arbi, made it a breeze! I had traveled to several dealerships and as a female, I felt intimida nervous about the whole process, but the Sales Manager Arbi, made it a breeze! I had traveled to several dealerships and as a female, I felt intimidated by the salespersons and sales managers, but, Arbi's friendly and patient approach put me at ease right away. He took extra time and care in explaining the financing options in the terms that I could understand, and even stayed late to make sure that all my questions were answered. What really stood out was how he went above and beyond by giving me a detailed walkthrough of all my new car's features before I drove off the lot. If you are feeling overwhelmed about buying a car, especially if it is your first time like it was for me, then make sure you see Arbi. Giving Arbi five stars just isn't enough. More