Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Tony has a great personality and customer service. He helped up getting a car for our daughter. Thank you so much Tony for your great customer service He helped up getting a car for our daughter. Thank you so much Tony for your great customer service More
Overall, I have an amazing experience at Criswell Honda. Andy my sales associate went above and beyond with assisting me with my new vehicle. He took the time to connect, explain my options and we concluded Andy my sales associate went above and beyond with assisting me with my new vehicle. He took the time to connect, explain my options and we concluded what was best for me. He was willing to work with me on finding a payment that fit my budget and made sure I left happy. The financial department was just as welcoming and informative. I would highly recommend going to them. More
I’ve purchased three cars from Criswell Honda Germantown, and every experience has been terrific! and every experience has been terrific! More
“Exceptional dealership, highly helpful staff, efficient process, made car buying smooth and stress-free experience.” process, made car buying smooth and stress-free experience.” More
Dominique Vattuone was wonderful to work with. He was very straight to the point and very easy to communicate with. He gave me the best price out of all the dealers that I reached out to. He was a He was very straight to the point and very easy to communicate with. He gave me the best price out of all the dealers that I reached out to. He was able to deliver the price and the color I was looking for. Definitely would recommend family and friends who are looking to buy a Honda car. More
It was my first time purchasing a car, and I was very nervous about the whole process, but the Sales Manager Arbi, made it a breeze! I had traveled to several dealerships and as a female, I felt intimida nervous about the whole process, but the Sales Manager Arbi, made it a breeze! I had traveled to several dealerships and as a female, I felt intimidated by the salespersons and sales managers, but, Arbi's friendly and patient approach put me at ease right away. He took extra time and care in explaining the financing options in the terms that I could understand, and even stayed late to make sure that all my questions were answered. What really stood out was how he went above and beyond by giving me a detailed walkthrough of all my new car's features before I drove off the lot. If you are feeling overwhelmed about buying a car, especially if it is your first time like it was for me, then make sure you see Arbi. Giving Arbi five stars just isn't enough. More
Buying a car from Arbi was an exceptional experience from start to finish. His professionalism and knowledge made the entire process smooth and stress-free. He took the time to understand exactly what I was start to finish. His professionalism and knowledge made the entire process smooth and stress-free. He took the time to understand exactly what I was looking for and never pressured me into making a decision. The paperwork was handled efficiently, and Arbi explained everything clearly. I particularly appreciated his straightforward communication style and prompt responses to all my questions. If you're in the market for a new vehicle, I highly recommend working with Arbi, you'll be in great hands! More
Buying a car from Arbi was an exceptional experience from start to finish. His professionalism and knowledge made the entire process smooth and stress-free. He took the time to understand exactly what I was start to finish. His professionalism and knowledge made the entire process smooth and stress-free. He took the time to understand exactly what I was looking for and never pressured me into making a decision. The paperwork was handled efficiently, and Arbi explained everything clearly. I particularly appreciated his straightforward communication style and prompt responses to all my questions. If you're in the market for a new vehicle, I highly recommend working with Arbi, you'll be in great hands! More
We felt neglected, communication since the beginning was not clear, pictures of a different car, mileage pic of a different car. Finally, the Sales Manager, who was super efficient, made it work, but our pa not clear, pictures of a different car, mileage pic of a different car. Finally, the Sales Manager, who was super efficient, made it work, but our paperwork and Us were sitting for over 2hrs before financing processed. Salesman had over 2hrs to get the car ready, the tank was full but car was dirty, when We point out this issue, the salesman just reply “for what you pay, no detailing was available”. We were hungry and tired after spending around 5hrs in the dealership, so We just told him that this was the worst customer service experienced at this Criswell where our family purchased 6 cars already. More
Natasha was our sales associate. She was respectful, patient, and such a joy to work with. While we did not purchase a car (we couldn’t agree on a price) Natasha was wonderful throug She was respectful, patient, and such a joy to work with. While we did not purchase a car (we couldn’t agree on a price) Natasha was wonderful through the whole process. I definitely recommend working with her. More