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Criswell Honda

Germantown, MD

4.8
2,975 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,975 reviews

December 23, 2024

Tony has a great personality and customer service. He helped up getting a car for our daughter. Thank you so much Tony for your great customer service More

by anaeliz26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Criswell Honda responded

It's our goal to offer a remarkable car buying event, and it's wonderful to know you were satisfied with your experience. We value your business and hope to be of service to you in the future.

December 22, 2024

Overall, I have an amazing experience at Criswell Honda. Andy my sales associate went above and beyond with assisting me with my new vehicle. He took the time to connect, explain my options and we concluded More

by jloftus55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Criswell Honda responded

It's wonderful to know you enjoyed a remarkable Honda buying event while working with the Criswell team! We hope you enjoy your new vehicle and encourage you to reach out with any additional questions.

December 19, 2024

I’ve purchased three cars from Criswell Honda Germantown, and every experience has been terrific! More

by JRL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Criswell Honda responded

It's wonderful to know you can rely on Criswell to deliver an exceptional car buying experience time after time! We hope you enjoy your new vehicle and encourage you to reach out if we can help in any other way.

December 17, 2024

“Exceptional dealership, highly helpful staff, efficient process, made car buying smooth and stress-free experience.” More

by Ridwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Criswell Honda responded

Thank you so much for taking the time to share this wonderful review of your recent experience at Criswell. We value your business and welcome you to reach out if we can be of further assistance.

December 15, 2024

Dominique Vattuone was wonderful to work with. He was very straight to the point and very easy to communicate with. He gave me the best price out of all the dealers that I reached out to. He was a More

by Wu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed such a remarkable car buying experience while working with Dominique. We value your business and truly appreciate your recommendations.

December 11, 2024

It was my first time purchasing a car, and I was very nervous about the whole process, but the Sales Manager Arbi, made it a breeze! I had traveled to several dealerships and as a female, I felt intimida More

by T.J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Criswell Honda responded

It's wonderful to hear about your simple and seamless car buying event! Our courteous and capable team is dedicated to delivering an outstanding purchasing process from start to finish, and it's rewarding to know you were pleased with the results. Please feel free to give us a call or stop by if we can be of service to you in the future.

December 11, 2024

Buying a car from Arbi was an exceptional experience from start to finish. His professionalism and knowledge made the entire process smooth and stress-free. He took the time to understand exactly what I was More

by Angela Procopio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Criswell Honda responded

Thanks so much for sharing this shoutout! We strive to provide and all-around outstanding purchasing process from start to finish, and it's great to see this was your experience. We value the opportunity to work with you and encourage you to reach out if we can be of further assistance.

December 11, 2024

Buying a car from Arbi was an exceptional experience from start to finish. His professionalism and knowledge made the entire process smooth and stress-free. He took the time to understand exactly what I was More

by Angela Procopio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Criswell Honda responded

Thank you for sharing this positive feedback! We value your business and hope to be of service to you in the future.

December 08, 2024

We felt neglected, communication since the beginning was not clear, pictures of a different car, mileage pic of a different car. Finally, the Sales Manager, who was super efficient, made it work, but our pa More

by omaita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Criswell Honda responded

Thank you for choosing Criswell. We strive to provide an excellent purchasing process and are sorry to see this was not your experience. We truly hope you'll give us another chance to work with you in the future to provide the same great customer service you've come to expect from us.

December 05, 2024

Natasha was our sales associate. She was respectful, patient, and such a joy to work with. While we did not purchase a car (we couldn’t agree on a price) Natasha was wonderful throug More

by cathers2485
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Criswell Honda responded

Thank you for taking the time to share this feedback. We're happy to see you were impressed with the high quality customer service you received and welcome you to reach out if we can be of service to you in the future.

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